Infovision Salesforce Administrator Interview Questions and Answers

Q1. What is LMS ?
Ans. 
LMS stands for Learning Management System, a software application for the administration, documentation, tracking, reporting, and delivery of educational courses or training programs.
• LMS helps organizations deliver online courses and training programs to employees or students.

• It allows for the creation and management of courses, assessments, and learning materials.

• LMS can track learner progress, generate reports, and p...read more
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Q2. What is shadow DOM
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Shadow DOM is a way to encapsulate the styling and structure of a web component, preventing styles from leaking out or clashing with the rest of the page.
• Shadow DOM allows for creating self-contained components with their own styles and markup

• It helps in preventing styles from the main document affecting the component and vice versa

• Shadow DOM can be created using the 'shadowRoot' property of an element
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Q1. What all exceptions you know ?
Ans. 
Some common exceptions in Salesforce development include DMLException, QueryException, and LimitException.
• DMLException: Thrown when an error occurs while performing DML operations like insert, update, delete.

• QueryException: Thrown when an error occurs while querying data from the database.

• LimitException: Thrown when governor limits are exceeded, such as SOQL query limit or CPU time limit.
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Q2. Have you worked on integration ?
Ans. 
Yes, I have worked on integration in Salesforce development.
• I have experience integrating Salesforce with external systems using REST and SOAP APIs.

• I have worked on integrating Salesforce with third-party applications like MailChimp and DocuSign.

• I have implemented custom integrations using tools like Salesforce Connect and MuleSoft.

• I have experience with data mapping, transformation, and synchronization during integrat
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Q1. Why governor limits ?
Ans. 
Governor limits are in place to ensure efficient use of resources and prevent abuse in Salesforce platform.
• Governor limits help in maintaining system performance and preventing monopolization of resources.

• They ensure fair usage of resources among all users on the platform.

• Examples include limits on number of records retrieved in a single query, number of SOQL queries executed, and CPU time consumed.

• Governor limits also...read more
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Q2. What is challenge you faced ?
Ans. 
One challenge I faced was integrating a third-party API with Salesforce.
• Had to understand the API documentation thoroughly

• Encountered compatibility issues with Salesforce platform

• Implemented custom code to bridge the gap between API and Salesforce
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Technical round on Salesforce basics

Q1. Profiles, permission sets, sharing settings, sharing rules
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Q1. Triggers on objects.
Ans. 
Triggers are pieces of code that execute before or after specific events occur on a record.
• Triggers can be used to automate processes, enforce business rules, and maintain data consistency.

• Triggers can be written in Apex and are associated with a specific object.

• Triggers can be executed before or after insert, update, delete, or undelete operations.

• Triggers can access and modify related records and perform complex vali
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Q2. Difference between custom settings and custom metadata
Ans. 
Custom settings are org-wide while custom metadata is record-specific.
• Custom settings are used to store data that is org-wide and can be accessed by all users.

• Custom metadata is used to store data that is specific to a record or a set of records.

• Custom settings can be accessed using the hierarchy custom setting or the list custom setting.

• Custom metadata can be accessed using the Metadata API or the Apex Metadata API.

• Cu...read more
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Q3. Security model question
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Q4. Apex asynchronous about batch
Ans. 
Apex asynchronous batch is used for processing large data sets asynchronously.
• Batch Apex is used for processing large data sets asynchronously

• It is used to avoid governor limits and timeouts

• Batch Apex can be scheduled to run at a specific time or can be executed manually

• Example: Updating all accounts with a specific field value using Batch Apex
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Some trigger to update another object when parent data changes.

Q1. Previous company's information about team and my personal details.
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