50+ Infosys BPM Interview Questions and Answers for Freshers

Targeting the right people on social media requires understanding the audience, analyzing data, and creating engaging content.

• Identify the target audience based on demographics, interests, and behavior

• Analyze social media data to determine which platforms and content types are most effective

• Create engaging content that resonates with the target audience and encourages them to take action

• Utilize social media advertising to reach a wider audience and drive sales

• Monitor and adju...read more

The journal made when a purchase requisition is created is the Purchase Requisition Journal.

• The Purchase Requisition Journal is used to record the details of purchase requisitions.

• It includes information such as the date, description, quantity, and cost of the requested items.

• The journal entry debits the appropriate expense or asset account and credits the accounts payable or inventory account.

• The Purchase Requisition Journal helps in tracking and controlling the purchasing p...read more

Prepaid expenses are advance payments made for goods or services that will be received in the future.

• Prepaid expenses are considered assets on the balance sheet.

• They represent expenses that have been paid for in advance but have not yet been used or consumed.

• Prepaid expenses are typically shown under the current assets section of the balance sheet.

• Examples of prepaid expenses include prepaid rent, prepaid insurance premiums, and prepaid subscriptions.

• As the prepaid expenses a...read more

Purchase order comes first before GRN.

• A purchase order is a document issued by a buyer to a seller, indicating the types, quantities, and agreed prices for products or services.

• A goods receipt note (GRN) is a document used to record the receipt of goods from a supplier.

• A purchase order is typically created and sent to the supplier before the goods are received and a GRN is generated.

• The purchase order serves as a formal request for the supplier to deliver the specified goods ...read more

Mortgage loans are loans taken to purchase a property, where the property itself serves as collateral for the loan.

• Mortgage loans are long-term loans typically with a repayment period of 15-30 years.

• The interest rate on mortgage loans can be fixed or adjustable.

• The amount of the loan is determined by the value of the property being purchased.

• If the borrower fails to make payments, the lender can foreclose on the property.

• Examples of mortgage lenders include banks, credit unio...read more

The t code to post the receipt of goods is MIGO.

• The t code MIGO is used in SAP to post the receipt of goods.

• MIGO stands for Material Document Goods Movement.

• It is used to record the receipt of goods into inventory.

• The t code allows users to enter details such as the material, quantity, and storage location.

• It also provides options to specify the vendor, purchase order, and other relevant information.

• MIGO is commonly used in procurement and inventory management processes.

Discount received is the reduction in the price of goods or services offered by a seller to a buyer as an incentive for early payment or bulk purchase.

• Discount received is a contra revenue account and is shown on the income statement as a deduction from sales revenue.

• It is recorded as a credit in the books of the buyer and a debit in the books of the seller.

• For example, if a buyer purchases goods worth $1,000 and receives a discount of $100 for early payment, the discount rec...read more

There are thousands of branches in India.

• India has a vast network of branches of various organizations including banks, government offices, educational institutions, and businesses.

• The number of branches in India is constantly increasing with the growth of the economy and the expansion of businesses.

• Some of the largest banks in India, such as State Bank of India and ICICI Bank, have thousands of branches across the country.

• The government of India has also established numerous...read more

The T code for goods receipt is MIGO.

• MIGO is used to post goods receipts for purchase orders, production orders, and inbound deliveries.

• It allows for the creation of material documents and updates inventory and accounting records.

• MIGO can also be used to reverse goods receipts and cancel material documents.

Depreciation is the decrease in value of an asset over time due to wear and tear, obsolescence or other factors.

• Depreciation is a non-cash expense that reduces the value of an asset on the balance sheet.

• There are three types of depreciation: straight-line, accelerated, and units of production.

• Straight-line depreciation is when the asset loses an equal amount of value each year.

• Accelerated depreciation is when the asset loses more value in the early years of its life.

• Units of ...read more

The golden rule of account is to always maintain accurate and up-to-date records of financial transactions.

• Keep track of all income and expenses

• Reconcile accounts regularly

• Ensure all transactions are properly categorized

• Maintain backups of financial records

• Follow accounting standards and regulations

• Example: Recording all sales and purchases in a ledger

I am proficient in Java, Python, and SQL with a strong understanding of programming basics.

• Proficient in Java, Python, and SQL

• Strong understanding of programming basics

• Familiar with HTML, CSS, and JavaScript

The steps in the cash process involve receiving cash, counting and verifying it, recording the transaction, and depositing the cash in the bank.

• Receive cash from customers or clients

• Count and verify the cash to ensure accuracy

• Record the transaction in the accounting system

• Prepare a deposit slip and deposit the cash in the bank

• Reconcile the cash transactions with the accounting records

The journal entry for purchase returns involves debiting the accounts payable account and crediting the inventory account.

• Debit the accounts payable account to reduce the amount owed to the supplier

• Credit the inventory account to reduce the inventory on hand

• Example: Debit Accounts Payable $500, Credit Inventory $500

The journal entry for a purchase order involves debiting the inventory account and crediting the accounts payable account.

• Debit the inventory account for the cost of the items purchased

• Credit the accounts payable account for the same amount

• Example: Debit Inventory $1,000, Credit Accounts Payable $1,000

Return on investment (ROI) is a financial metric used to evaluate the efficiency or profitability of an investment.

• ROI = (Net Profit / Cost of Investment) x 100

• Net Profit is the total revenue generated from the investment minus the total costs incurred.

• Cost of Investment includes all expenses related to the investment, such as purchase price, maintenance costs, and operating expenses.

• ROI is usually expressed as a percentage, with a higher percentage indicating a more profitab...read more

There are mainly three types of invoices: proforma invoice, commercial invoice, and credit memo.

• Proforma invoice is a preliminary bill of sale sent to buyers in advance of a shipment or delivery of goods.

• Commercial invoice is a formal request for payment sent by the seller to the buyer after the goods have been delivered.

• Credit memo is a document issued by a seller to a buyer, reducing the amount owed by the buyer for returned goods or other reasons.

The formula for Personal account is: Personal account = Capital + Liabilities

• Personal account represents the owner's equity in the business

• It includes the owner's investments (capital) and any liabilities owed by the owner to the business

• Formula: Personal account = Capital + Liabilities

• Example: If the owner invests $10,000 in the business and owes $2,000 to the business, the Personal account would be $12,000 ($10,000 + $2,000)

The formula for Real account is Opening balance + Total debits - Total credits = Closing balance

• Real account represents assets, liabilities, and owner's equity

• Formula: Opening balance + Total debits - Total credits = Closing balance

• Example: If the opening balance of a real account is $10,000 and total debits are $5,000 while total credits are $3,000, the closing balance would be $12,000

The formula for Nominal account is Opening balance + Total income - Total expenses = Closing balance

• Nominal account formula is used to calculate the closing balance of an account

• It is calculated by adding the opening balance to the total income and then subtracting the total expenses

• Formula: Opening balance + Total income - Total expenses = Closing balance

• Example: If the opening balance of a nominal account is $1000, total income is $500 and total expenses are $300, then the ...read more

A proforma invoice is a preliminary bill of sale sent to buyers in advance of a shipment or delivery of goods.

• Proforma invoices are not considered true invoices because they are not recorded as accounts receivable by the seller or accounts payable by the buyer.

• They are used to provide information to the buyer, including the items being purchased, their cost, and other relevant details.

• Proforma invoices are often used in international trade to facilitate customs clearance and ...read more

A process executive is responsible for overseeing and managing the various processes within a company to ensure efficiency and effectiveness.

• Overseeing and managing various processes within the company

• Ensuring efficiency and effectiveness in the processes

• Identifying areas for improvement and implementing changes

• Monitoring and analyzing process performance

• Collaborating with other team members to streamline processes

Order to cash is the process of receiving and fulfilling customer orders, invoicing, and receiving payment.

• Order to cash involves receiving customer orders

• Processing the orders

• Invoicing the customer

• Receiving payment for the order

• It is a key process in the accounts receivable cycle

Procure to pay is the process of obtaining goods or services from a vendor, including the steps of requisition, purchase order, receiving, invoice approval, and payment.

• Procure to pay involves the entire process of purchasing goods or services from a vendor.

• It typically includes steps such as requisitioning, creating purchase orders, receiving the goods or services, approving invoices, and making payments.

• The process aims to ensure that goods or services are obtained in a tim...read more

A sales invoice is a document issued by a seller to a buyer, detailing the products or services sold, the quantity, price, and payment terms.

• Sales invoice is a legal document that serves as proof of a transaction between a seller and a buyer.

• It includes details such as the date of the transaction, invoice number, payment terms, and any applicable taxes.

• The invoice also lists the products or services sold, along with their quantities and prices.

• It is used for accounting and re...read more

BRS stands for Bank Reconciliation Statement. It is a statement that compares the bank balance as per bank statement with the balance as per company's books.

• BRS helps in identifying any discrepancies between the bank statement and company's books

• It ensures that all transactions are recorded accurately

• It helps in detecting any fraudulent activities

• Example: If the bank statement shows a different balance than the company's books, BRS will help in identifying the cause of the di...read more

Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

• Recording financial transactions

• Summarizing financial data in financial statements

• Analyzing financial information to make business decisions

• Reporting financial results to stakeholders

• Ensuring compliance with financial regulations

• Examples: preparing balance sheets, income statements, cash flow statements

A trial balance is a list of all the general ledger accounts contained in the ledger of a business.

• It is used to ensure that the total debits equal the total credits in the accounting records.

• It helps in detecting errors in the accounting process.

• It is prepared before the financial statements are finalized.

• Example: If the total debits in the trial balance equal the total credits, it means the accounts are balanced.

Prepaid expenses are expenses paid in advance but not yet incurred. Journal entry involves debiting prepaid expense and crediting cash/bank account.

• Prepaid expenses are recorded as assets on the balance sheet

• When the expense is incurred, the prepaid asset is reduced and the related expense is recognized

• Journal entry for prepaid expenses involves debiting prepaid expense account and crediting cash/bank account

• Example: Rent paid in advance for the next 6 months would be recorde...read more

Rules of accounting are the guidelines and principles that govern the preparation of financial statements.

• Accounting equation must always balance: Assets = Liabilities + Equity

• Revenue recognition principle: Revenue should be recorded when it is earned, not when cash is received

• Matching principle: Expenses should be recorded in the same period as the revenue they help generate

• Conservatism principle: When in doubt, choose the option that will result in lower profits or higher l...read more

Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

• Accounting involves recording financial transactions such as sales, purchases, and payments.

• It also includes summarizing and analyzing these transactions to produce financial statements like balance sheets and income statements.

• Accounting helps in providing insights into the financial health of a business and making informed decisions.

• There are different branches...read more

Cash book is a financial record that tracks all cash transactions of a business.

• It records all cash receipts and payments

• It helps in maintaining cash balance

• It is a subsidiary book of accounts

• It is used to prepare the cash flow statement

• Example: Petty cash book, Bank cash book

Golden rules are basic principles or guidelines that are considered essential or fundamental in a particular field or context.

• Golden rules are foundational principles that serve as a guide for decision-making and behavior.

• They are often universally accepted and are considered essential for success.

• Examples of golden rules include 'treat others as you would like to be treated' and 'honesty is the best policy.'

General entries are created to record financial transactions in the accounting system.

• Identify the accounts involved in the transaction

• Determine whether it is a debit or credit entry for each account

• Ensure that the total debits equal the total credits

• Record the entry in the general ledger

Posting PO invoice involves matching the invoice to the purchase order and receipt, entering the invoice details into the accounting system, and approving for payment.

• Match the invoice to the purchase order and receipt to ensure accuracy

• Enter the invoice details such as invoice number, date, amount, and vendor information into the accounting system

• Verify that the goods or services were received and are in accordance with the purchase order

• Obtain necessary approvals for paymen...read more

There are various types of servers and windows operating systems.

• Types of servers: file servers, web servers, application servers, database servers, mail servers, print servers, etc.

• Types of windows: Windows 10, Windows 8.1, Windows 7, Windows Server 2019, Windows Server 2016, Windows Server 2012, etc.

• Windows operating systems can also be categorized as client operating systems and server operating systems.

PTP cycle stands for Procure-to-Pay cycle, which is the process of obtaining goods or services from a vendor to making a payment for them.

• PTP cycle involves requisitioning, purchasing, receiving, invoicing, and payment processes.

• It starts with a purchase requisition, followed by purchase order creation, goods receipt, invoice receipt, and ends with payment to the vendor.

• The cycle ensures that goods or services are received, invoices are accurate, and payments are made in a ti...read more

An operating system is a software that manages computer hardware and software resources and provides common services for computer programs.

• It acts as an interface between the user and the computer hardware.

• It manages memory, processes, and input/output devices.

• Examples include Windows, macOS, Linux, and Android.

Service desk is a centralized point of contact for users to get help with IT issues and requests.

• Provides technical support and assistance to users

• Handles incidents and service requests

• Logs and tracks issues in a ticketing system

• Resolves issues or escalates to higher level support

• Communicates with users regarding status and resolution

Class components use ES6 classes and have lifecycle methods, while functional components are simpler and use functional syntax.

• Class components use ES6 classes to create components

• Functional components are simpler and use functional syntax

• Class components have lifecycle methods like componentDidMount, componentDidUpdate, etc.

• Functional components are stateless and do not have lifecycle methods

• Functional components are easier to read and test compared to class components

An account is a record of financial transactions for a specific asset, liability, equity, revenue, or expense.

• An account is used to track the financial activity related to a specific category.

• Accounts are typically organized in a chart of accounts, which groups similar accounts together.

• Examples of accounts include cash, accounts payable, revenue, and expenses.

• Each account has a unique account number for identification purposes.

Social media is a platform for people to connect and share information online.

• Social media allows people to stay connected with friends and family who live far away.

• It provides a platform for people to share their thoughts, ideas, and experiences with a wider audience.

• Social media can be a source of entertainment, with users sharing funny videos, memes, and other content.

• It can also be a tool for businesses to connect with customers and promote their products or services.

• Good...read more

Excel is a spreadsheet software used for organizing, analyzing and manipulating data.

• Excel allows users to create tables, charts, and graphs to represent data visually

• It can perform complex calculations and analysis using formulas and functions

• Excel can be used for budgeting, financial analysis, and project management

• It also has features for data validation, sorting, filtering, and conditional formatting

• Excel can import and export data from other sources such as databases and...read more

I started my career in training by obtaining a degree in education and gaining experience in instructional design.

• Obtained a degree in education or related field

• Gained experience in instructional design

• Participated in training programs or workshops

• Developed strong communication and presentation skills

• Built a portfolio of successful training programs

• Stayed updated on industry trends and best practices

A computer operating system is a software that manages computer hardware and software resources.

• Examples include Windows, macOS, and Linux.

• It provides a user interface for interacting with the computer.

• It manages memory, processes, and security.

• It allows for the installation and running of applications.

• It facilitates communication between hardware components.

• It can be updated and upgraded to improve functionality.

SAP SD-FI Integration is the seamless connection between Sales and Distribution (SD) and Financial Accounting (FI) modules in SAP ERP system.

• Allows for automatic posting of accounting entries from SD to FI

• Ensures consistency between sales orders, deliveries, and invoices

• Enables real-time financial reporting based on sales data

• Example: When a sales order is created in SD, corresponding accounting entries are generated in FI

ITSM stands for Information Technology Service Management, which is a set of practices for managing IT services.

• ITSM focuses on aligning IT services with the needs of the business

• It involves processes such as incident management, problem management, change management, and service level management

• ITSM frameworks like ITIL (Information Technology Infrastructure Library) provide guidelines for implementing best practices in IT service management

Financial taxation refers to the process of levying taxes on financial transactions and assets.

• Financial taxation includes taxes on income, capital gains, dividends, and interest.

• It also involves taxes on property, sales, and value-added tax (VAT).

• Governments use financial taxation to generate revenue and regulate economic activity.

• Tax laws and regulations vary by country and can be complex.

• Examples of financial taxation include income tax in the US, VAT in the UK, and capita...read more

To improve business, focus on customer satisfaction, streamline processes, and implement effective marketing strategies.

• Enhance customer experience by providing excellent service and addressing their needs

• Optimize internal processes to increase efficiency and reduce costs

• Implement targeted marketing campaigns to reach and attract new customers

• Analyze market trends and competitors to identify opportunities for growth

• Invest in technology and automation to streamline operations

• B...read more

The three golden rules of accounting are: Debit the receiver, Credit the giver, and Account for every transaction.

• Debit the receiver: When an asset is received, it is debited. For example, when cash is received, it is debited.

• Credit the giver: When a liability is incurred, it is credited. For example, when a loan is taken, it is credited.

• Account for every transaction: Every transaction must be recorded in the books of accounts. This ensures accuracy and completeness of financ...read more

ITIL V4 is the latest version of the Information Technology Infrastructure Library, a framework for IT service management.

• ITIL V4 focuses on integrating ITIL guidance with best practices from the worlds of DevOps, Agile, and Lean.

• It emphasizes the importance of collaboration, automation, and streamlining processes to improve IT service delivery.

• ITIL V4 introduces the Service Value System (SVS) which helps organizations create value through their services.

• It includes four dime...read more

Bad debts are the amounts owed by customers that are unlikely to be paid back.

• Bad debts are considered as an expense for the company.

• They arise due to credit sales where the customer fails to pay the amount owed.

• Companies usually write off bad debts as uncollectible and remove them from their accounts receivable.

• Bad debts can have a negative impact on a company's financial statements and cash flow.

• Examples of bad debts include customers who file for bankruptcy or those who re...read more