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Infosys BPM is Hiring For Customer Support International Voice Process

1-4 years

Bangalore / Bengaluru

100 vacancies

Infosys BPM is Hiring For Customer Support International Voice Process

Infosys BPM

posted 2d ago

Job Description

Greetings from Infosys BPM Ltd.,


We are hiring for Customer Support International Voice Process in Bangalore and Pune. Please walk-in for interview on 16th and 17th of April 2025 at Kolkata Location.


Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.


Interview details:


Interview Date: 16th and 17th of April 2025

Interview Time: 10.00 AM till 1:00 PM


Interview Venue:


Infosys BPM Hiring Center

785, GROUND FLOOR, AXIS SAI JYOTI, 100 Feet Ring Road, 15th Cross Rd, SARAKKI, 1st Phase, J. P. Nagar, Bengaluru, Karnataka 560078

Land Mark : Sindhoora Convention Center


Please find below Job Description for your reference:


Infosys BPM Ltd. is hiring for (Customer Support - International Voice)


  • Job Location: Bangalore and Pune
  • Qualification: Customer Support- Full time Graduates
  • Experience: 1 - 4 Years

Job Description: Senior Process Executive

Location: Bangalore

Employment Type: Full-Time.


Key Responsibilities:


  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customers time
  • Good time management, ensuring all contacts with customers add value

Must adhere and non-negotiables:


  • Excellent in communication
  • Need to work on US shift timings.
  • Need to complete specific and dedicated training programs set by the client.
  • 24*7 ,flexible shifts100% WFO, no hybrid

Preferred Qualifications:


Any Graduate - Additional certifications in customer service/upskilling

Note: Infosys BPM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Documents to Carry:

  • Carry a print out your updated resume;
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to note:


  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.

Thanks & Regards,

Talent Acquisition Team

Infosys BPM Ltd


Employment Type: Full Time, Permanent

Read full job description

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