IHMS Interview Questions and Answers

Q1. What your experience BPO/Telecallig?
Ans. 1.2 years experience,not good teleculler but customer handling well-done, good communication skills for customer care service. Good bengali language told me.
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Q2. Your Introduction share we are?
Ans. Dear -Sir/madam My name is Chandra Ghosh. Permanent address address - Bally jagaccha, Howrah Kolkata, Pincode -711227. Good bengali language says everything & not flying english & Hindi but my English & Hindi handed your customer. My Mother late my childhood days. My hobby - Listening 🎧 music & reading story books 😀📚.
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Q3. U'r handling this process?
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Q4. What your oldest office?
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Q5. What your nick name?
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Q6. You are working women?
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Q7. Night shift -Yes/no?
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Q8. No because my husband not allowed.
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Q9. U'r good communication skills with customer service?
Ans. Yes sir I'm trying my best opportunity 😄 service your customer.
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Q1. How to grab the market and draw the customer attention?
Ans. 
To grab the market and draw customer attention, focus on providing exceptional customer service, unique marketing strategies, and competitive pricing.
• Offer exceptional customer service to build loyalty and attract new customers

• Implement unique marketing strategies such as social media campaigns, partnerships with local businesses, and targeted advertising

• Provide competitive pricing to attract price-sensitive customers

• O...read more
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Q2. How to drive their team for reaching company goals?
Ans. 
First of all Employees have trusted company and products.They have zeal and enthusiasm for work.everyday encourage their productivity and give some consolations.But we don't discourage if productivity have or not some days sir. motivate and positive mind set to create to employees sir
Answered by nagi vedulla
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Q3. How to motivate and refresh sales team?
Ans. 
Motivate and refresh sales team by setting clear goals, providing incentives, offering training and development opportunities, and fostering a positive work environment.
• Set clear and achievable goals to give the team direction and purpose.

• Provide incentives such as bonuses, rewards, or recognition for meeting or exceeding targets.

• Offer training and development opportunities to help team members improve their skills and...read more
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Q4. How to overcome work pressure in daily life in employees.
Ans. 
Employees can overcome work pressure by prioritizing tasks, taking breaks, seeking support, and practicing stress-relief techniques.
• Prioritize tasks to focus on the most important ones first

• Take short breaks throughout the day to recharge and refocus

• Seek support from colleagues or supervisors when feeling overwhelmed

• Practice stress-relief techniques such as deep breathing, meditation, or exercise

• Set boundaries between ...read more
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Q5. How to control employee's mind for don't search for other companies
Ans. 
Create a positive work environment, offer growth opportunities, provide competitive compensation, and foster open communication.
• Create a positive work environment where employees feel valued and appreciated

• Offer growth opportunities such as training programs, career development plans, and promotions

• Provide competitive compensation and benefits to attract and retain top talent

• Foster open communication to address any con...read more
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Q1. General questions about yourself?
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Q2. Why do you want to join this company after you qualifying this much of education?
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Q1. What do you know about your field or you applied position ?
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Q2. Why you choose this company what do you know about the company ?
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Q3. Some methodology questions
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Q1. Asks about general things like No.of experience on based resume, current salary, reason for Job change, Expected salary, willingness to join, notice period length etc.
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Q1. Introduce yourself followed by questions based on your answers
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Some short of aptitude questions.

Q1. About yourself experience and your expectations.
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Q1. Project overview?
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Q2. Technical programming questions?
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Q1. Tell me about yourself
Ans. Asking about you is a way to break the ice at an interview and make you feel more comfortable. It's also a ...
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Q2. Why do you want this job?
Ans. What They Want to Know: Why did you apply for this position? What do you find most interesting about the job and the organization ...
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Practical Question based on case study

Q1. More about the Techno Managerial
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Q2. More about the Techno functional round
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Q3. Technical Question
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Q4. Related to Skills
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Q5. Based on work we did
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