
ICICI Bank


ICICI Bank Officer Interview Questions and Answers
Q1. If someone is broken your windows what you will do?
I would report the incident to the police and file an insurance claim.
Call the police and report the incident
Take pictures of the damage as evidence
File an insurance claim if applicable
Consider installing security measures to prevent future incidents
Q2. If customers become angry what you will do?
I will remain calm and listen to their concerns, apologize for any inconvenience, and offer a solution to resolve the issue.
Remain calm and composed
Listen actively to their concerns
Apologize for any inconvenience caused
Offer a solution to resolve the issue
Ensure customer satisfaction
Maintain a positive attitude
Q3. How to get customers
To get customers, focus on building a strong brand, providing excellent customer service, and utilizing effective marketing strategies.
Create a strong brand identity that resonates with your target audience
Provide exceptional customer service to build loyalty and positive word-of-mouth
Utilize social media and online advertising to reach a wider audience
Offer promotions and discounts to incentivize new customers
Partner with other businesses or influencers to expand your reach
A...read more
Q4. ICICI full form
ICICI stands for Industrial Credit and Investment Corporation of India.
ICICI is a leading private sector bank in India.
It was founded in 1994 and has its headquarters in Mumbai.
ICICI offers a wide range of banking and financial services to its customers.
It has a network of over 5,000 branches and 15,000 ATMs across India.
ICICI also has a presence in 17 other countries.
Some of the services offered by ICICI include personal banking, corporate banking, and wealth management.
Q5. Explain about neft rtgs etc
NEFT and RTGS are electronic fund transfer systems used for interbank transactions in India.
NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.
RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.
NEFT transactions are settled in batches while RTGS transactions are settled individually.
Both NEFT and RTGS require the sender and receiver to have bank accounts with participating banks....read more
Q6. Explain Deceased claim process
Deceased claim process is the process of filing a claim for a policyholder who has passed away.
The claimant must provide a death certificate as proof of death.
The policy documents must be reviewed to determine the coverage and beneficiaries.
The claim is then processed and the beneficiaries receive the payout.
If there are any disputes, they are resolved through legal means.
The process may vary depending on the type of policy and the insurance company.
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