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Icertis Professional Service Manager Interview Questions and Answers

Updated 16 Nov 2024

Icertis Professional Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Basics of current job profile
  • Q2. Main roles and responsibilities
  • Q3. Reason for leaving current job
Round 2 - One-on-one 

(5 Questions)

  • Q1. Introduction of yourself
  • Ans. 

    I am a dedicated and experienced professional with a background in managing service teams and delivering exceptional results.

    • Over 5 years of experience in managing professional services teams

    • Proven track record of exceeding client expectations and achieving project goals

    • Strong leadership skills and ability to motivate team members

    • Excellent communication and problem-solving skills

    • Bachelor's degree in Business Administra...

  • Answered by AI
  • Q2. Reason for job change
  • Ans. 

    Seeking new challenges and opportunities for growth in a dynamic environment.

    • Desire for professional growth and development

    • Seeking new challenges and opportunities

    • Interested in working in a dynamic environment

  • Answered by AI
  • Q3. Program management and project management specific basics
  • Q4. What can you expect about this role
  • Ans. 

    The role of Manager - Professional Services involves overseeing the delivery of services to clients, managing a team of professionals, and ensuring customer satisfaction.

    • Leading a team of professionals to deliver high-quality services to clients

    • Developing and implementing strategies to improve service delivery and customer satisfaction

    • Collaborating with other departments to ensure seamless service delivery

    • Monitoring an...

  • Answered by AI
  • Q5. Main responsibility of current role and how do you think it aligns with this new opportunity
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions

Interview Preparation Tips

Topics to prepare for Icertis Professional Service Manager interview:
  • Project Management
  • Resource Planning
  • Program Management
Interview preparation tips for other job seekers - Know the basics of your project and program management in detail. If you don't knrthe answers, be honest about it.

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Interview Tips & Stories
2w
toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Can you describe your job profile and your family background?
  • Q2. Salary related

Interview Preparation Tips

Interview preparation tips for other job seekers - You can acquire experience and personal growth.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - travel related question 

(2 Questions)

  • Q1. Since when have you been working while traveling?
  • Q2. Seventeen Years
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(1 Question)

  • Q1. Technical knowledge about your work expertise.
  • Ans. 

    I possess extensive knowledge in project management, team leadership, and operational efficiency to drive business success.

    • Proficient in project management methodologies like Agile and Scrum, ensuring timely delivery of projects.

    • Experienced in using tools like Microsoft Project and Trello for task management and team collaboration.

    • Strong understanding of financial management, including budgeting and forecasting, to opt...

  • Answered by AI

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Industry related

Interview Preparation Tips

Interview preparation tips for other job seekers - I thought expressing yourself is the key.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Expected salary
  • Q2. Expectations from this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Great place to work , good exposure
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Questions weee more related to FP&A
Round 2 - Technical 

(1 Question)

  • Q1. Related to FP&A and prior experience
Round 3 - HR 

(1 Question)

  • Q1. About shifts that I’m willing to work and pay
Are these interview questions helpful?

I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - System test 

(1 Question)

  • Q1. Advantage and disadvantage of framework.
  • Ans. 

    Frameworks provide structure and pre-built components for software development, but can also limit flexibility and require learning curve.

    • Advantage: Provides structure and pre-built components for faster development

    • Advantage: Can improve code quality and maintainability

    • Disadvantage: Can limit flexibility and customization

    • Disadvantage: Requires learning curve and potential dependency issues

    • Example: ReactJS provides a fr...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What is Oops? Advantage and disadvantage
  • Ans. 

    Oops stands for Object-Oriented Programming. It is a programming paradigm that uses objects to represent real-world entities.

    • Advantages: code reusability, modularity, encapsulation, inheritance, polymorphism

    • Disadvantages: complexity, steep learning curve, performance overhead

    • Example: creating a class 'Car' with properties like 'make', 'model', and 'year', and methods like 'start_engine' and 'stop_engine'

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics in server side and client side coding

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Depends on role. I gave interview related to SRE devops. Brush up basics related to Jenkins splunk kubernetes python kafka prometheus docker etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on basics and fluent, confident when answering. In total 5 rounds including HR

I applied via Naukri.com and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic Oracle Architecture, RAC Setup, Golden Gate Troubleshooting, Data Guard recover, RMAN restoration

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on Day to Day activities and Oracle architecture

Icertis Interview FAQs

How many rounds are there in Icertis Professional Service Manager interview?
Icertis interview process usually has 3 rounds. The most common rounds in the Icertis interview process are One-on-one Round and HR.
How to prepare for Icertis Professional Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Icertis. The most common topics and skills that interviewers at Icertis expect are AMS, Agile, Consulting, Contract Management and ERP Package.

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

2-4 weeks 100%
View more

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