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Icertis Professional Service Manager Interview Questions and Answers

Updated 16 Nov 2024

Icertis Professional Service Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Basics of current job profile
  • Q2. Main roles and responsibilities
  • Q3. Reason for leaving current job
Round 2 - One-on-one 

(5 Questions)

  • Q1. Introduction of yourself
  • Ans. 

    I am a dedicated and experienced professional with a background in managing service teams and delivering exceptional results.

    • Over 5 years of experience in managing professional services teams

    • Proven track record of exceeding client expectations and achieving project goals

    • Strong leadership skills and ability to motivate team members

    • Excellent communication and problem-solving skills

    • Bachelor's degree in Business Administra

  • Answered by AI
  • Q2. Reason for job change
  • Ans. 

    Seeking new challenges and opportunities for growth in a dynamic environment.

    • Desire for professional growth and development

    • Seeking new challenges and opportunities

    • Interested in working in a dynamic environment

  • Answered by AI
  • Q3. Program management and project management specific basics
  • Q4. What can you expect about this role
  • Ans. 

    The role of Manager - Professional Services involves overseeing the delivery of services to clients, managing a team of professionals, and ensuring customer satisfaction.

    • Leading a team of professionals to deliver high-quality services to clients

    • Developing and implementing strategies to improve service delivery and customer satisfaction

    • Collaborating with other departments to ensure seamless service delivery

    • Monitoring an...

  • Answered by AI
  • Q5. Main responsibility of current role and how do you think it aligns with this new opportunity
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions

Interview Preparation Tips

Topics to prepare for Icertis Professional Service Manager interview:
  • Project Management
  • Resource Planning
  • Program Management
Interview preparation tips for other job seekers - Know the basics of your project and program management in detail. If you don't knrthe answers, be honest about it.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Industry related

Interview Preparation Tips

Interview preparation tips for other job seekers - I thought expressing yourself is the key.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Questions weee more related to FP&A
Round 2 - Technical 

(1 Question)

  • Q1. Related to FP&A and prior experience
Round 3 - HR 

(1 Question)

  • Q1. About shifts that I’m willing to work and pay

I applied via Naukri.com and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basic oop
  • Q2. Previous projects and walktrough of one of the project, if any
  • Q3. Basic English test on a computer

Interview Preparation Tips

Interview preparation tips for other job seekers - The first step of the interview is the basic communication skills, which is taken on computer, try to listen carefully, most of the questions are only about what you have comprehend from the automated voice when played over.

OOP is very basic, they may ask some real life examples.

If you have worked previously, they may ask you about one of your projects. What technologies have you used ans why.

I applied via Monster and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Explain the current architecture of your current project
  • Q2. Then breaking down of each component of architecture
  • Ans. 

    Breaking down each component of architecture involves analyzing and understanding the individual parts that make up the overall system.

    • Identify the main components of the architecture

    • Analyze the function and purpose of each component

    • Understand how each component interacts with the others

    • Consider the scalability and maintainability of each component

    • Examples: front-end, back-end, database, APIs

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always study about your own architecture as lot of questions were from there.

I applied via Campus Placement and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Math and verbal round .

Round 3 - Group Discussion 

General topics to speak

Round 4 - Technical 

(1 Question)

  • Q1. Duplicates in array College Projects Hashmap implementation
  • Ans. 

    Implement a function to find duplicates in an array of strings using Hashmap.

    • Create a Hashmap to store the frequency of each string in the array

    • Iterate through the array and check if the frequency of any string is greater than 1

    • If yes, add it to the list of duplicates

    • Return the list of duplicates

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answer what you know, be genuine and honest

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. What's is meaning of success?
  • Ans. 

    Success is achieving one's goals and feeling fulfilled in the process.

    • Success is subjective and varies from person to person.

    • It can be achieving a personal or professional goal.

    • Success can also be measured by the impact one has on others.

    • Feeling fulfilled and content is a key component of success.

    • Success is not always about material possessions or wealth.

  • Answered by AI
  • Q2. Why do we work in corporate office?

Interview Preparation Tips

Interview preparation tips for other job seekers - Find all these kind of of questions and their solutions then you cracked any kind of interviews.

I applied via Approached by Company and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - System test 

(1 Question)

  • Q1. Advantage and disadvantage of framework.
  • Ans. 

    Frameworks provide structure and pre-built components for software development, but can also limit flexibility and require learning curve.

    • Advantage: Provides structure and pre-built components for faster development

    • Advantage: Can improve code quality and maintainability

    • Disadvantage: Can limit flexibility and customization

    • Disadvantage: Requires learning curve and potential dependency issues

    • Example: ReactJS provides a fr...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What is Oops? Advantage and disadvantage
  • Ans. 

    Oops stands for Object-Oriented Programming. It is a programming paradigm that uses objects to represent real-world entities.

    • Advantages: code reusability, modularity, encapsulation, inheritance, polymorphism

    • Disadvantages: complexity, steep learning curve, performance overhead

    • Example: creating a class 'Car' with properties like 'make', 'model', and 'year', and methods like 'start_engine' and 'stop_engine'

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics in server side and client side coding

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Normal php questions like overriding,overloading,traits,interface,abstarct class nothing else.. It was online but in 2016.
  • Q2. Go though those topic as they are very important and asked in most companies.

Interview Preparation Tips

Interview preparation tips for other job seekers - Read those topics and try to understand with example and doing on your own.Before entering Chetu prepare yourself that you may get fire anytime.Because hiring and firing is lot in Chetu but in terms of salary it is good.

Interview Questionnaire 

1 Question

  • Q1. Oops programming,SQL server Database
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Icertis Interview FAQs

How many rounds are there in Icertis Professional Service Manager interview?
Icertis interview process usually has 3 rounds. The most common rounds in the Icertis interview process are One-on-one Round and HR.
How to prepare for Icertis Professional Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Icertis. The most common topics and skills that interviewers at Icertis expect are AMS, Agile, Consulting, Contract Management and ERP Package.

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Icertis Professional Service Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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