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IBM Senior Technical Service Specialist Interview Questions and Answers
IBM Senior Technical Service Specialist Interview Experiences
2 interviews found
I applied via Approached by Company and was interviewed in Jan 2022. There were 3 interview rounds.
It was an online test of around 45 technical question related to technology.
(1 Question)
- Q1. Techical knowledge out of the technolgy applied for.
(1 Question)
- Q1. It was a mangerial + technical round .So both the technical & managerial question was asked. In techical part the question were based on general technical knowledge like how to decide framework, API's, etc...
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. What is appium,appium inspector?
- Ans.
Appium is an open-source tool for automating mobile applications. Appium Inspector is a GUI tool to inspect mobile app elements.
Appium is used for testing mobile applications on both iOS and Android platforms
It supports multiple programming languages like Java, Python, Ruby, etc.
Appium Inspector is a part of Appium Desktop and helps in identifying elements of a mobile app
It provides a visual representation of the app's...
- Q2. Automation framework
- Q3. Bdd cucumber and use of background
- Ans.
BDD Cucumber is a testing framework that uses natural language to describe test scenarios. Background is used to define common steps for scenarios.
BDD Cucumber is a behavior-driven development framework
It uses Gherkin syntax to write test scenarios in natural language
Background is used to define common steps for scenarios
It helps in reducing code duplication and makes scenarios more readable
Example: Background can be u
Skills evaluated in this interview
Interview questions from similar companies
Selected
(2 Questions)
- Q1. What are the build tools used for Java projects?
- Q2. What are the components of an Azure Kubernetes Service (AKS) cluster?
(1 Question)
- Q1. When would you be available to join us?
Program for duplicate removal and sorting
(1 Question)
- Q1. Technical in detail
Interview Preparation Tips
First Round – Virtual Interview:
The first round was a virtual interview that lasted around 30 minutes. It was smooth and professional, covering the usual technical and behavioral questions.
Second Round – Face-to-Face Interview:
After successfully passing the first round, I was invited for a second and final face-to-face interview. This round lasted over an hour and covered more in-depth technical topics. I left the interview feeling positive and optimistic about the outcome.
Post-Interview Communication:
A few days later, the HR contacted me to request documents and initiated salary discussions, giving me the impression that things were progressing well. However, this is where the problems began.
Months of Silence and Miscommunication:
After these initial discussions, there was complete silence from their side for nearly two months. No updates, no follow-ups—just radio silence. I reached out multiple times, only to be ignored.
L2 Interview Round – Unexpected and Unprofessional:
Out of the blue, I received a call from HR stating that I needed to go through another "L2" technical round, despite having completed the final round weeks earlier. This round felt redundant, and I was ultimately rejected.
Unprofessional HR Behavior:
Throughout this process, the communication from HR was inconsistent, rude, and highly unprofessional. Their lack of transparency, coupled with the abrupt rejection after months of waiting, made the experience even worse.
I would advise anyone considering interviewing with Wipro to think twice before investing their time. The process was disorganized, communication was poor, and the behavior from the HR team was far from professional. Your time and efforts could be better spent elsewhere.
Technical Support Engineer Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 25 Dec 2024
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Advantage and disadvantage of smart phones
- Ans.
Smartphones offer convenience and connectivity but can also lead to distractions and privacy concerns.
Advantage: Convenient access to information, communication, and entertainment
Advantage: Enhanced productivity with apps and tools
Disadvantage: Potential distractions from notifications and social media
Disadvantage: Privacy concerns with data collection and security risks
- Q2. Advantage and disadvantage of online education
- Ans.
Online education offers flexibility but lacks in-person interaction.
Advantage: Flexibility to study at own pace and schedule.
Advantage: Access to a wide range of courses and resources from anywhere.
Disadvantage: Lack of in-person interaction with teachers and peers.
Disadvantage: Potential for distractions and lack of motivation without a structured environment.
Disadvantage: Limited hands-on learning experiences for cer
(2 Questions)
- Q1. Tell about yourself
- Ans.
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
5 years of experience in technical support
Proficient in troubleshooting hardware and software issues
Strong communication and problem-solving skills
- Q2. What makes you a suitable candidate for this position?
- Ans.
I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.
Extensive experience in troubleshooting technical issues
Strong knowledge of various operating systems and software applications
Excellent communication skills to effectively assist customers
Proven track record of resolving complex technical problems efficiently
Interview Preparation Tips
Ravi Kumar Gundamala
(2 Questions)
- Q1. All AWS related questions
- Q2. Automation questions specific cloud automation using Python
(2 Questions)
- Q1. Overall infrastructure handling & Trouble shooting
- Q2. How you perform as Individual contributor/ get team lead opportunity how you handle it
- Ans.
I excel as an individual contributor and transition smoothly into a team lead role by leveraging my technical expertise and leadership skills.
Demonstrate strong technical skills and consistently deliver high-quality work as an individual contributor.
Proactively seek opportunities to mentor and guide team members, showcasing leadership potential.
Communicate effectively with team members, fostering collaboration and driv...
I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about yourself and your project
- Ans.
I am a seasoned Technical Lead with experience in leading projects from conception to completion.
Led a team of developers in the development of a new e-commerce platform
Implemented agile methodologies to improve project efficiency
Collaborated with stakeholders to gather requirements and ensure project alignment
- Q2. Some Logics , Java and microservices scenario based questions
(2 Questions)
- Q1. Managerial Round - Roles and Responsibility questions
- Q2. Scenario based question on our skills
Interview Preparation Tips
Technical Support Engineer Interview Questions & Answers
Capgemini
Sonali Dhawale
posted on 24 Nov 2024
I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.
First Round was assessment test round, Which includes English + Cognitive questions
(1 Question)
- Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.
Questions on quant and math aptitude
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated Technical Specialist with 5 years of experience in IT infrastructure management and troubleshooting.
5 years of experience in IT infrastructure management
Skilled in troubleshooting technical issues
Strong knowledge of network systems and protocols
Certified in Cisco networking technologies
- Q2. Which language do you like?
- Ans.
I like programming languages such as Python, Java, and C++.
Python
Java
C++
Interview Preparation Tips
Senior Technical Associate Interview Questions & Answers
NTT DATA, Inc.
Anonymous
posted on 7 Jan 2025
Selected
I applied via Approached by Company and was interviewed in Dec 2024. There were 2 interview rounds.
(1 Question)
- Q1. Tell about your skills and Experience
Overall GD knowledge check
Interview Preparation Tips
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IBM Senior Technical Service Specialist Interview Process
based on 1 interview
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IBM Senior Technical Service Specialist Reviews and Ratings
based on 10 reviews
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