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HP Computing and Printing Systems L1 Support Engineer Interview Questions and Answers

Updated 11 Jul 2022

HP Computing and Printing Systems L1 Support Engineer Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Brief about the Laptop and desktop Hardware
  • Ans. 

    Laptop and desktop hardware refers to the physical components that make up a computer system.

    • Laptops are portable and have built-in batteries

    • Desktops are stationary and require external power sources

    • Both have a CPU, RAM, storage, and input/output devices

    • Laptops have smaller components and are more difficult to upgrade

    • Desktops have larger components and are easier to upgrade

    • Examples of hardware include motherboards, pro

  • Answered by AI
  • Q2. Explained about the components and their working with importance.
  • Q3. Brief about Windows operating system.
  • Ans. 

    Windows is a popular operating system developed by Microsoft.

    • Windows is a graphical user interface (GUI) based operating system.

    • It supports multitasking and multi-user functionality.

    • It has a wide range of applications and software support.

    • Windows has different versions like Windows 7, 8, 10, etc.

    • It is widely used in personal computers, laptops, and servers.

  • Answered by AI
  • Q4. Explain about Windows versions
  • Ans. 

    Windows is a series of operating systems developed by Microsoft.

    • Windows 1.0 was released in 1985

    • Windows 95 was a major release with a new user interface

    • Windows XP was a popular version that was released in 2001

    • Windows 10 is the latest version released in 2015

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - get to know about Hardware and software specially Windows operating system.

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Jan 2022. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Windows troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Need apt knowledge about Windows OS and Hardware Troubleshooting

L1 Support Engineer Interview Questions Asked at Other Companies

Q1. what are the different types of firewalls?
Q2. How do you troubleshoot an issue?
Q3. Brief about the Laptop and desktop Hardware
Q4. What is objects and classes in java
Q5. What is opps concept and types

Interview questions from similar companies

I was interviewed in Oct 2016.

Interview Questionnaire 

8 Questions

  • Q1. C,C++, Programming Concepts
  • Q2. Resume Based
  • Q3. Puzzle Questions
  • Q4.  OS, Database, Networking, Computer Architecture based question
  • Q5. Project Based- Briefs, Details
  • Q6. What are your hobbies
  • Ans. 

    My hobbies include hiking, playing guitar, and cooking.

    • Hiking: I enjoy exploring nature trails and challenging myself physically.

    • Playing guitar: I love learning new songs and improving my skills.

    • Cooking: I like experimenting with different recipes and creating delicious meals.

  • Answered by AI
  • Q7. Where do you see yourself in 5 years
  • Ans. 

    In 5 years, I see myself as a senior software developer leading a team and working on complex projects.

    • Leading a team of developers

    • Working on complex projects

    • Continuously learning and improving my skills

    • Contributing to the growth and success of the company

  • Answered by AI
  • Q8. Why do you want to join DELL.
  • Ans. 

    I want to join DELL because of their innovative technology solutions and strong reputation in the industry.

    • DELL is known for their cutting-edge technology solutions which align with my passion for software development.

    • I admire DELL's strong reputation in the industry and their commitment to customer satisfaction.

    • I believe joining DELL will provide me with opportunities for growth and career advancement.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: CGPA>9.0

Skills: Technical Skills
College Name: KIIT University

I was interviewed in Jan 2017.

Interview Preparation Tips

Round: Group Discussion
Experience: All got different topics to discuss on gd.
Tips: Plan before you speak. Be sure whether you are to or against.
Duration: 5 minutes

Round: Test
Experience: More questions on blood relationship, ages
Tips: Os db on technical
Duration: 1 hour

Skills: Technical Questions, Manage A Difficult Situation, Technical Knowledge(ML

I was interviewed in Sep 2016.

Interview Preparation Tips

Round: Test
Experience: There was an online test having 3 section, one for aptitude testing, one for logical testing and the last one for technical testing.
Aptitude and logical questions were very basic.
Technical questions included : C C++ Java DS DBMS DAA
Tips: For aptitude and logical part, you need to prepare regularly. Nothing comes out of the box, but you just have to be quick in solving the questions.
For the technical part, prepare well by revising your course materials. Basic one word questions are asked.
Duration: 1 hour
Total Questions: 60

Round: Coding
Experience: This round consists of multiple sets of coding. One question per paper. It's on your luck, which question you'll get. Also,net is allowed. You have to complete the code and show it to the invigilator.
Tips: This round is generally not there in placement drives of DELL. It is on your luck.

Skills: Communication, Data Structures, Basic Knowledge Of DBMS
College Name: Manipal University Jaipur

Interview Preparation Tips

Round: Test
Experience: Objective based questions covering general aptitude, c programming, algorithms, os, dbms, software engineering

Round: HR Interview
Experience: Candidates are eliminated after each round of interviews. Number of interviews varies from candidate to candidate. However 1 HR and 1 Tech interview is compulsory. Some may have separate tech and coding interviews.

General Tips: The 1st round aptitude paper is not too tough but ensures that not everyone is able to clear the cutoff.
In the tech interview programming questions were easy but OS questions are tricky and interviewer is looking for a candidate with a solid basics.
Skill Tips: Try to score as much as you can in the 1st written round. If you have a good score it will help you during the interviews. Try to score as much as you can in the 1st written round. If you have a good score it will help you during the interviews.
Do not spend too much effort on coding questions. Instead focus on fundamentals of OS, DBMS concepts like paging, threading, system calls etc
Skills:
College Name: NIT Surathkal

Interview Questionnaire 

1 Question

  • Q1. Why not MS?

Interview Preparation Tips

Round: Test
Experience: It was constituted of two parts: Logic and DI. Both parts were simple. Questions were CAT type.

Round: Technical Interview
Experience: Simple C, C++ questions were asked. Technical questions based on internship project were asked. General questions asked to check reaction to sudden stress (for example: Why do earthquakes occur?).
Tips: Courses like DSP (application based) and information systems should be thorough. Knowing 1 programming language is very essential.

Round: HR Interview
Experience: Resume based questions were asked.
Tips: Know complete details of your interns, BTP and resume thoroughly.

College Name: IIT KANPUR

Interview Questionnaire 

1 Question

  • Q1. A pseudo code or solution(if you can) for solving the rubik's cube
  • Ans. 

    A solution for solving the Rubik's cube

    • Use the layer-by-layer method

    • Solve the first layer cross

    • Solve the first layer corners

    • Solve the second layer

    • Solve the third layer cross

    • Solve the third layer corners

    • Orient the third layer corners

    • Permute the third layer corners

    • Permute the third layer edges

  • Answered by AI

Interview Preparation Tips

Round: Interview
Experience: A systematic approach is all what he expects from us. Our approach and our way of thinking is what he observes. An algorithm to solve a single face worked in my case. So called HR interview was more technical and a discussion about the projects mentioned in my resume.
Tips: An overview on problems like sudoku, rubik's cube, chess etc. A proper approach and a structure for solving the problem should be mentioned.

Round: Interview
Experience: Some questions on basic data structures, dynamic programming and recursion.
Tips: Recognize the problem(dp, recursion, etc.). Throw some algorithm.

General Tips: Be clear with basics.
Skill Tips: ""
Skills: Data structures, Data Processing, Recursion
College Name: IIT Madras
Motivation: SAMSUNG!
Funny Moments: A saviour for the leftover cse students especially b.tech and dual. It does not depend on whether your interview went well or not. Just basic cse stuff is enough.

Interview Questionnaire 

6 Questions

  • Q1. Questions on routing protocols and CDMA
  • Q2. Questions based on the previous day's coding test
  • Q3. A small portion of the questions were centered on their current projects
  • Q4. Scholastic achievements
  • Q5. Preference of location
  • Ans. 

    I am open to working in any location as long as the job is challenging and rewarding.

    • Open to relocation

    • Prioritize job satisfaction over location

    • Flexible with work arrangements

  • Answered by AI
  • Q6. Further studies

Interview Preparation Tips

Round: Test
Experience: Objective test in C(30 min),followed by a paper-based coding test.(1 hour, Written ).
Tips: There are old Samsung tests available online. The questions are based on the same fundamentals.Coding test focuses more on getting the pseudo code and logic right
Duration: 90 minutes

Round: Technical Interview
Experience: Interview questions were mostly based on projects and skills mentioned in the resume.Be sure to read up on your projects.They asked to explain the code.On the lines of how would I approach the problem of getting faster downloads in cellphones.

General Tips: I got selected because of my projects fit the profile they were looking for. They seemed to like the Olympiad ranks too.Data structures and algorithms basic fundaes, C coding and theory (asked in every profile), Revision of your electives (depending the core specialization)For any communication profile, do not ignore revision of courses and also it was necessary to read up
further as MTechs and MS students have an edge.
Skill Tips: Went through all the literature for all my projects.My courses and projects were all related to Communication Networks and Communication Systems. This background made the questions easier to answer. Majority of questions were about network protocols and network architecture.Started preparing DS&A at the beginning of seventh sem because I had never taken the course. The rest of it can be revised a couple of weeks before the tests start.
Skills: Algorithm, C Programming, Communication Networks, Communication Systems, Network protocols, Network architecture.
College Name: IIT Madras

Interview Preparation Tips

Round: Resume Shortlist
Experience: Shortlisting done based on resume.
Tips: Create good resume highlighting projects and research work. Remain updated about the company's research work.

Round: Test
Experience: There are two written tests. One is based on C and algorithms.
Tips: Old Samsung tests that are available online.Knowledge of C is must.
Duration: 30 minutes

Round: Test
Experience: The second test is paper-based coding test.
Tips: Coding test is used to mainly gauge your logic applying abilities.
Duration: 60 minutes

Round: Interview
Experience: Personal Interview: one round lasting around 40 minutes.
 Interview questions were mostly straightforward, technical and based on projects and
research work mentioned in the resume.
 Previous day's code is also asked to explain.
 Couple of questions were about the company's on-going work. In-depth knowledge regarding courses related to the profile is necessary.
Tips: Revise courses, Project work. Additional reading is recommended.
Basics of core subjects.

College Name: IIT Madras

HP Computing and Printing Systems Interview FAQs

What are the top questions asked in HP Computing and Printing Systems L1 Support Engineer interview?

Some of the top questions asked at the HP Computing and Printing Systems L1 Support Engineer interview -

  1. Brief about the Laptop and desktop Hardw...read more
  2. Brief about Windows operating syst...read more
  3. Explain about Windows versi...read more

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