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HP Computing and Printing Systems L1 Support Engineer Interview Questions and Answers

Updated 11 Jul 2022

HP Computing and Printing Systems L1 Support Engineer Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Brief about the Laptop and desktop Hardware
  • Ans. 

    Laptop and desktop hardware refers to the physical components that make up a computer system.

    • Laptops are portable and have built-in batteries

    • Desktops are stationary and require external power sources

    • Both have a CPU, RAM, storage, and input/output devices

    • Laptops have smaller components and are more difficult to upgrade

    • Desktops have larger components and are easier to upgrade

    • Examples of hardware include motherboards, pro

  • Answered by AI
  • Q2. Explained about the components and their working with importance.
  • Q3. Brief about Windows operating system.
  • Ans. 

    Windows is a popular operating system developed by Microsoft.

    • Windows is a graphical user interface (GUI) based operating system.

    • It supports multitasking and multi-user functionality.

    • It has a wide range of applications and software support.

    • Windows has different versions like Windows 7, 8, 10, etc.

    • It is widely used in personal computers, laptops, and servers.

  • Answered by AI
  • Q4. Explain about Windows versions
  • Ans. 

    Windows is a series of operating systems developed by Microsoft.

    • Windows 1.0 was released in 1985

    • Windows 95 was a major release with a new user interface

    • Windows XP was a popular version that was released in 2001

    • Windows 10 is the latest version released in 2015

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - get to know about Hardware and software specially Windows operating system.

Skills evaluated in this interview

I applied via Approached by Company and was interviewed in Jan 2022. There were 2 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Windows troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Need apt knowledge about Windows OS and Hardware Troubleshooting

L1 Support Engineer Interview Questions Asked at Other Companies

Q1. what are the different types of firewalls?
Q2. How do you troubleshoot an issue?
Q3. Brief about the Laptop and desktop Hardware
Q4. What is objects and classes in java
Q5. What is opps concept and types

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. If not then how you will able to take security majors?
  • Ans. 

    I would be able to take security measures by staying updated on security best practices, implementing encryption protocols, and conducting regular security audits.

    • Stay updated on security best practices

    • Implement encryption protocols

    • Conduct regular security audits

  • Answered by AI
  • Q2. Write down tame leader responsibilities?
  • Ans. 

    Tame leader responsibilities include managing team dynamics, resolving conflicts, setting goals, and providing guidance.

    • Managing team dynamics to ensure smooth collaboration

    • Resolving conflicts among team members

    • Setting clear goals and expectations for the team

    • Providing guidance and support to team members

    • Acting as a mentor and role model for the team

    • Communicating effectively with team members and upper management

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your last CTC
  • Ans. 

    My last CTC was $70,000 per year.

    • My last CTC was $70,000 per year

    • I received a salary of $70,000 annually in my previous job

    • My last compensation package was $70,000 per annum

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. 1 introduce yourself? 2 tell me about your project? 3 tell me about your roles and responsibilities? 4 how many tickets you get in a day? 5 have you faced any p1 issue?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in interview.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. The training programs have been really valuable in helping me expand my skill.
  • Q2. It's great to work.. no any cons.

I applied via Referral and was interviewed in Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Question put behalf on mentioned technology in resume
Round 3 - Technical 

(1 Question)

  • Q1. Question put ob Previous experience related
Round 4 - HR 

(1 Question)

  • Q1. Hr policies regarding
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. About linux Networking Vmware
Round 2 - One-on-one 

(1 Question)

  • Q1. Linux Application Network

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company for freshers
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Where you want to see yourself in 3 years Down the line?
  • Ans. 

    In 3 years, I see myself as a senior Technical Support Engineer leading a team and implementing innovative solutions.

    • Advancing to a senior role within the Technical Support team

    • Leading and mentoring a team of junior engineers

    • Implementing new technologies and solutions to improve customer support

    • Attending relevant training and certifications to enhance skills

    • Contributing to the overall growth and success of the company

  • Answered by AI
  • Q2. Any technical certification/ diploma software's that is used in your company?
  • Ans. 

    Yes, we use certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), and Cisco Certified Network Associate (CCNA) in our company.

    • CompTIA A+

    • Microsoft Certified Solutions Expert (MCSE)

    • Cisco Certified Network Associate (CCNA)

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any technical certification?
  • Q2. What is ITIL? and how it changes the industries?

HP Computing and Printing Systems Interview FAQs

What are the top questions asked in HP Computing and Printing Systems L1 Support Engineer interview?

Some of the top questions asked at the HP Computing and Printing Systems L1 Support Engineer interview -

  1. Brief about the Laptop and desktop Hardw...read more
  2. Brief about Windows operating syst...read more
  3. Explain about Windows versi...read more

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