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Best Sellers L1 Support Engineer Interview Questions and Answers
Best Sellers L1 Support Engineer Interview Experiences
1 interview found
Anonymous
I was interviewed before Sep 2021.
(3 Questions)
- Q1. Tell me about your self?
- Ans. "Good morning Sir/mam. First of all, thank you for giving me this opportunity to introduce myself. My name is Atul Yadav. As far as my education qualification is concerned, I have done BA with Economics from Mumbai university in Bhiwandi B.N.N. College, in the year of 2015. I had completed my schooling from C.N.H.H.S. Bhiwandi Thane Maharashtra. AS far as concerned my family, I belong to a middle-class family. My fath...
- Q2. Why did you leave your last job?
- Ans. Sir, it's career move. I have learned a lot from my last job, but now I am looking for new challenges to broaden my horizons and to gain a new skill-set.
- Q3. What is more important to you: the money or the work?
- Ans. "I would say that work is more important. if we work and achieve Company goals then obviously money would follow. I believe work to be prior.
(3 Questions)
- Q1. What do understand about the role of a Technical Support Engineer?
- Ans. The work of a technical support engineer is to maintain & monitor the computers and the networks of an organization. Sometimes, it also includes extending the same help to its customers. Like install and configured the hardware, OS & application. Maintain & monitor system and networks.
- Q2. How do you troubleshoot an issue?
- Ans.
Troubleshooting an issue involves identifying the problem, gathering information, analyzing data, and implementing a solution.
Identify the problem by gathering information from the user or system logs.
Analyze the data to determine the root cause of the issue.
Implement a solution by following established procedures or using problem-solving techniques.
Test the solution to ensure the issue is resolved.
Document the trouble...
- Q3. What are the different types of firewalls?
- Ans.
Firewalls are network security devices that monitor and control incoming and outgoing network traffic.
Packet-filtering firewalls
Proxy firewalls
Stateful inspection firewalls
Next-generation firewalls
Application-level gateways
Interview Preparation Tips
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Skills evaluated in this interview
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Interview questions from similar companies
I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. As per experience, No question are were asked in simple manners, because retail life is not at all simple.
- Q2. For answering to any questions, You need to be very cool and calm. Because you will get, if and but. I hope you understand, exactly what I mean to say. But basic rules is being confidence. No matter what ...
- Q3. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very mu...
- Ans.
To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).
Ensure basic operations are running smoothly
Identify and address any issues affecting store conversion
Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)
Prioritize staff training and development
Motivate and engage the team to enhance performance
Implement strategies to ...
Interview Preparation Tips
I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is fashion??
- Q2. What's your aim to be in this company??
- Q3. Why you choose this job??
Interview Preparation Tips
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me something about yourself
- Q2. What is the size of your current store
- Ans.
The size of my current store is approximately 10,000 square feet.
The store has a sales floor of 8,000 square feet.
The remaining space is used for storage and office areas.
We carry a wide variety of products, including clothing, electronics, and home goods.
The store is located in a busy shopping center with ample parking.
We typically have 10-15 employees working at any given time.
- Q3. How many people work under you
(2 Questions)
- Q1. Which brand sells better Apple or Samsung in Mobiles
- Ans.
Apple sells better than Samsung in mobiles.
Apple has a loyal customer base and a strong brand image.
Samsung faces tough competition from other Android phone manufacturers.
Apple's iPhone sales consistently outperform Samsung's Galaxy sales.
Apple's premium pricing strategy also contributes to higher sales revenue.
- Q2. Which Size Tv gives maximum revenue
- Ans.
The size of TV that gives maximum revenue depends on the target audience and the store's location.
The size of TV that gives maximum revenue may vary depending on the target audience. For example, a store located in a college town may sell more smaller TVs to students living in dorms.
The store's location can also play a role in determining the size of TV that gives maximum revenue. For example, a store located in a weal...
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.
Normally General knowledge
(1 Question)
- Q1. Experience & expectations
Interview Preparation Tips
I applied via AmbitionBox and was interviewed before Aug 2021. There was 1 interview round.
(3 Questions)
- Q1. Why are you searching for higher growth and other factors
- Q2. Better operations and bright future there's are basic & fundamental facts for each every one
- Q3. Why are you going now
Interview Preparation Tips
I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About store P&L, previous company profile, personal information
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Components of P&L?
- Ans.
P&L stands for Profit and Loss. It consists of revenue, cost of goods sold, gross profit, operating expenses, and net profit.
Revenue: the income generated from sales
Cost of goods sold: the cost of producing or purchasing the products sold
Gross profit: revenue minus cost of goods sold
Operating expenses: expenses incurred in running the business
Net profit: gross profit minus operating expenses
Example: A store's revenue i...
- Q2. How to control the Dump & Shrink?
- Ans.
Dump & Shrink can be controlled by implementing proper inventory management techniques.
Regularly monitor inventory levels and adjust ordering accordingly
Implement a first-in, first-out (FIFO) system to prevent expired products
Train employees on proper inventory handling and storage techniques
Conduct regular inventory audits to identify and address any issues
Analyze sales data to forecast demand and adjust inventory lev
- Q3. SAP knowledge
Interview Preparation Tips
Skills evaluated in this interview
I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. All about KPI
- Q2. Over all Responsibilities
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. About P&L ,Dump and Shrinkage?
- Q2. About Retail, Inventory?
Interview Preparation Tips
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based on 1 review
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