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Hotel Hindusthan International Customer Service Associate Interview Questions and Answers

Updated 17 Dec 2020

Hotel Hindusthan International Customer Service Associate Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. What is the hotel?
  • Ans. 

    A hotel is a commercial establishment that provides lodging, meals, and other services for travelers and tourists.

    • Hotels offer accommodations for guests, typically with rooms that include beds, bathrooms, and amenities.

    • They often provide additional services such as room service, housekeeping, and concierge assistance.

    • Hotels can vary in size and style, ranging from budget-friendly options to luxury resorts.

    • Examples of w...

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How do u control the angry customer
  • Ans. Handle the customer when food was soggy
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Apologies the mistake and give some good and fresh food infront of customer

I applied via campus placement at Anna University

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a customer service executive with 5 years of experience in handling customer queries and complaints.

    • I have excellent communication and interpersonal skills.

    • I am a good listener and can empathize with customers.

    • I am proficient in using customer service software and tools.

    • I have experience in handling difficult customers and resolving their issues.

    • I am a team player and can work under pressure to meet targets.

  • Answered by AI
  • Q2. Why Coffee day beverages?Why not Mu-sigma?
  • Ans. 

    Coffee Day Beverages aligns with my personal interests and career goals.

    • I have a passion for the food and beverage industry

    • I am interested in the customer service aspect of the industry

    • I believe Coffee Day Beverages has a strong brand and reputation

    • I have researched the company and believe it aligns with my career goals

    • I am excited about the opportunity to work with a company that values customer satisfaction

  • Answered by AI
  • Q3. You are so good at Management. Why not IIM's?
  • Ans. 

    I believe in learning through experience and practical application rather than just theoretical knowledge.

    • I prefer hands-on experience over just classroom learning

    • I have gained valuable management skills through my work experience

    • I believe in continuous learning and self-improvement

    • I have taken relevant courses and workshops to enhance my skills

    • I am open to pursuing further education if it aligns with my career goals

  • Answered by AI
  • Q4. Questions about my internship experiences
  • Q5. We are operating all over india.Are you willing to relocate anywhere in india?
  • Ans. 

    Yes, I am willing to relocate anywhere in India for this opportunity.

    • I am open to exploring new places and cultures.

    • I am excited about the prospect of working in different parts of India.

    • I am willing to make the necessary arrangements to relocate.

    • I understand the importance of being flexible and adaptable in a customer service role.

  • Answered by AI
  • Q6. Question about symposium organizing and Leadership Experiences

Interview Preparation Tips

Round: Resume Shortlist
Experience: First round was Resume short list round.There were no GPA criterias.According to the interview experience of me and my seniors they were looking for people who have good knowledge in Management. They also looked for candidates who has done internships in Management domain. I had done many management internships and it help me a lot.The internship I did in the filed of Marketing and Operations at IIMA helped me alot.






Tips: 1.Do as many internships as possible.
2.Organize more symposiums
3.Enhance your leadership qualities
4.Dont worry about GPA.Many people who got placed had many backlogs/arrears.

Round: Group Discussion
Experience: Group Discussion went on very well. I was talking in terms of India is MODIfied.The panelists looked for some valid and good points.Starting the discussion and concluding the discussion earns you special points.Overall decorum was well maintained and it should be
Tips: 1.Be clear and Valid in your points
2.Be confident
3.Give chance to others as well.
4.Dont take too much time
Duration: 3330 Minutes minutes

Round: HR Interview
Experience: HR interview was not so different and all.Usual questions that is asked in other HR interviews.I was very confident and I drived HR towards my side.I impressed the HR's very well.They asked many questions as listed in the questions section.
Tips: 1.Be confident
2.Attitude Matters
3.Impress HR by saying truth
4.Have good leadership qualities


General Tips: 1.Be confident
2.Have good leadership qualities
3.Impress HR by your attitude
4.
Skills: Personality, Interpersonal Skills, Attitude, Marketing, Leadership
College Name: Anna University Chennai

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