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Hotel Andaz Delhi Aerocity Guest Service Assistant Interview Questions and Answers

Updated 30 Mar 2022

Hotel Andaz Delhi Aerocity Guest Service Assistant Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.
Round 2 - Housekeeping HOD 

(1 Question)

  • Q1. SOP full form and how to make a room
  • Ans. 

    SOP stands for Standard Operating Procedure. To make a room, follow these steps:

    • Clean the room thoroughly

    • Make the bed with fresh linens

    • Stock the room with necessary amenities

    • Check for any maintenance issues

    • Ensure all electronics are in working order

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge your department ment don't we nerves be confident that's it .

Interview questions from similar companies

I applied via Walk-in and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR asked about the introduction and hence got selected

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good to work with the team, work hard and all rhe best
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Interview 

(3 Questions)

  • Q1. Tell me about your experience
  • Q2. Type of services in the hospitality industry
  • Ans. 

    Services in the hospitality industry include accommodation, food and beverage, event planning, and entertainment.

    • Accommodation services include hotels, motels, resorts, and vacation rentals

    • Food and beverage services include restaurants, bars, cafes, and catering

    • Event planning services include organizing conferences, weddings, parties, and meetings

    • Entertainment services include live music, performances, tours, and recre

  • Answered by AI
  • Q3. How to handle the situation
  • Ans. 

    Handling the situation involves assessing the problem, identifying possible solutions, and implementing the best course of action.

    • Listen actively to understand the situation

    • Analyze the root cause of the issue

    • Brainstorm potential solutions

    • Evaluate the pros and cons of each solution

    • Communicate effectively with stakeholders

    • Implement the chosen solution with clear steps and timelines

    • Monitor progress and make adjustments as

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Experience, current ctc, expected ctc,notice period

I applied via Naukri.com and was interviewed before May 2018. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with a passion for providing exceptional service.

    • I have experience working in customer service roles

    • I am a good communicator and problem solver

    • I am detail-oriented and organized

    • I enjoy working in a team environment

  • Answered by AI
  • Q2. 5 international wine name beer name cheese name
  • Ans. 

    International wine, beer, and cheese names.

    • Wine: Chianti, Rioja, Sauvignon Blanc

    • Beer: Guinness, Heineken, Corona

    • Cheese: Brie, Gouda, Roquefort

  • Answered by AI

Interview Preparation Tips

General Tips: It's very bad day i was check in the hotel like 10am
And I clear 4 round and I check out 6:30pm
Please check any paper work over there read the paper and then give u signature there is FTC program it's 18month and your salary should be same for 18months please be carefully check every thing
Skills: Communication, Body Language, Presentation Skills
Duration: 1-3 Months

I applied via Referral and was interviewed before May 2017. There were 6 interview rounds.

Interview Questionnaire 

11 Questions

  • Q1. HR department also like to know about why u leaving previous company... 2.why u want to join the current company...
  • Q2. Also what would be ur expectations
  • Ans. 

    My expectations include a supportive work environment, opportunities for growth, fair compensation, and clear communication.

    • Supportive work environment where teamwork is valued

    • Opportunities for growth and advancement within the company

    • Fair compensation for my skills and experience

    • Clear communication from management regarding expectations and feedback

  • Answered by AI
  • Q3. Where u want to see yourself in future
  • Ans. 

    I see myself as a successful F&B manager leading a team in a renowned hotel chain.

    • Continuing to enhance my skills and knowledge in the F&B industry

    • Taking on more responsibilities and challenges in my role

    • Working towards a leadership position within the company

    • Possibly pursuing further education or certifications in hospitality management

  • Answered by AI
  • Q4. How long u expect to work with this company
  • Ans. 

    I expect to work with this company for the long term as I am looking for stability and growth opportunities.

    • I am committed to growing within the company and taking on new challenges

    • I value stability and see potential for long-term growth within the organization

    • I am excited about the company's future plans and want to be a part of its success

  • Answered by AI
  • Q5. It is taken by F & B Director..
  • Q6. Ask wine related questions... Cocktail related questions
  • Q7. Types of lettuce
  • Ans. 

    Lettuce is a leafy green vegetable commonly used in salads and sandwiches.

    • Iceberg lettuce: Crisp and mild flavor, commonly used in salads

    • Romaine lettuce: Long, dark green leaves with a slightly bitter taste, often used in Caesar salads

    • Butterhead lettuce: Soft leaves with a buttery texture and mild flavor, great for sandwiches

    • Leaf lettuce: Tender and delicate leaves, perfect for salads

    • Arugula: Peppery and slightly bitte

  • Answered by AI
  • Q8. Types of cheese
  • Ans. 

    Cheese is a dairy product made from milk. It comes in various types, each with its own unique flavor, texture, and aroma.

    • Soft cheeses: Brie, Camembert, Mozzarella

    • Hard cheeses: Cheddar, Parmesan, Gouda

    • Blue cheeses: Roquefort, Stilton, Gorgonzola

    • Fresh cheeses: Ricotta, Cottage cheese, Cream cheese

    • Semi-soft cheeses: Havarti, Fontina, Monterey Jack

  • Answered by AI
  • Q9. White sprit
  • Q10. Some salad names...
  • Q11. Some cheese varieties

Interview Preparation Tips

Round: Resume Shortlist
Experience: Resume also make first impressions of u... make it attractive

Round: GM ROUND
Experience: Normally they see the behaviour, interest towards the company... and the communication... May ask some technical questions to check the confidence.

General Tips: Be confident, well groomed, show your interest towards the company, be to the point and clear... have a gentle smile on face...
Skills: Communication, Body Language, Decision Making Skills
Duration: <1 week

I was interviewed in Dec 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Introducing my self hr take interview after that short list my resume
Tips: For next round u have to wait for call

Round: F&B Director Round
Experience: There is actual test of you knowledge very tuft round
Tips: Good confidence require

Round: General Manager Round
Experience: There is again interview about you confidence and knowledge level
Tips: Be energetic

I was interviewed before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

I applied via Walk-in and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Types of wine
  • Ans. 

    Types of wine include red, white, rosé, sparkling, and fortified wines.

    • Red wines are made from dark-colored grapes and have a rich, bold flavor. Examples include Cabernet Sauvignon and Merlot.

    • White wines are made from light-colored grapes and have a crisp, refreshing taste. Examples include Chardonnay and Sauvignon Blanc.

    • Rosé wines have a pink color and are made from a combination of red and white grapes. Examples incl...

  • Answered by AI
  • Q2. Types of whiskey some brands, Are you capable to do 18 hours shift .
  • Ans. 

    I am familiar with various types of whiskey brands and capable of working 18-hour shifts.

    • I am knowledgeable about popular whiskey brands such as Jack Daniels, Jameson, and Maker's Mark.

    • I am also familiar with different types of whiskey such as bourbon, scotch, and rye.

    • Regarding the 18-hour shift, I am willing and able to work long hours and maintain a positive attitude throughout.

    • I understand the importance of providin...

  • Answered by AI
  • Q3. Cold cuts, types of soup
  • Q4. About yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - you must be confident and know basics of Beverage and food that's it

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why the department?
  • Q2. Why this field?
  • Q3. Something about yourself?
  • Ans. 

    I am a dedicated and friendly individual with a passion for providing excellent customer service.

    • I have experience working in customer-facing roles

    • I am a good listener and problem-solver

    • I enjoy interacting with people and making their experience positive

  • Answered by AI
  • Q4. Tell me something about the world?
  • Q5. About hobbies?
  • Q6. Tell me something about your working experience?
  • Q7. Would you be a smart worker or a hard worker?

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. TELL ME ABOUT YOUSELF,ABOUT YOUR FAMILY,ABOUT YOUR SPECIALIZATION
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as 1st round of HR

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher than dont hesitate to go for interview..

Hotel Andaz Delhi Aerocity Interview FAQs

How many rounds are there in Hotel Andaz Delhi Aerocity Guest Service Assistant interview?
Hotel Andaz Delhi Aerocity interview process usually has 2 rounds. The most common rounds in the Hotel Andaz Delhi Aerocity interview process are HR.

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