Hinduja Finance Collections Manager Interview Questions and Answers

Q1. Taking introduction about self and also sharing profession in details
Ans. 
Here deepak from hisar haryana 26 year old from vpo dabra village near hisar . My qualification is graduation and 5 year experience in collection hard b bucket
Answered by deepak Dabra
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Q2. Taking a brief discussion in profession how to deal with customers and also teamwork
Ans. 
My post was in agency in two wheeler to 3upto 90 bucket. and after that I am working 90dpd to 450 I have rich experience for handling non starter and defaulty customer also have a good lies in legal team for repossion process and also have good communication with customer for negotiation. Now I do police complaint against don't starter and also negotiate customer to pay our rollback amount or settle the case as per org...read more
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How to deal with team and customer

Q1. What are your salary expectations?
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Q2. Share details of your previous job.
Ans. 
My overall journey is 5 years country working in a Poonwalla fincorp ltd as a senior collection executive with all KPI cracking every month
Answered by deepak Dabra
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Q3. Why are you looking for a change?
Ans. 
I would like to change my job because I have a leadership quality and time management and also other good skills that helps the organisation to for growth
Answered by deepak Dabra
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Q4. Where do you see yourself in 5 years?
Ans. 
In 5 years I would like to stand on the post collection manager
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Q5. 1.My over all journey and experience was wonderfull with all colleague and seniors. Also my KPI and achievement. 2. I I have a leadership quality and also have a good strength as organisation need that's...read more
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Q1. Tell me something about your background
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Q2. Why you looking for changes
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About your. Knowledge of market and portfolio

Q1. Why did you left the last organisation
Ans. As I said my genuine reason that due to medical issue.
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Q2. What is the medical issue
Ans. I said, mam it is very personal. For that she got angry and rudely saying that, Mr you are going to work under this company and this cannot be entertained if you not tell means I will disconnect the call. She started treating me like a slave in the 1st round of interview. Even I asked sorry also on the call but she was not listening and she was in her flow of attitude. I have this call recording with me. If she don't h...read more
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Q1. Which portfolio you are handling in your current company?
Ans. 
I am currently handling the retail portfolio in my current company.
• I am responsible for managing the collection of retail loans and credit card debts.

• I work closely with the sales team to ensure timely repayment of outstanding amounts.

• I analyze customer payment patterns and develop strategies to minimize delinquencies.

• I negotiate payment plans with customers and handle escalations when necessary.

• I maintain accurate rec...read more
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Q2. Why you want to change your job ?
Ans. 
I am seeking new challenges and growth opportunities in my career.
• Looking for a more challenging role

• Seeking career advancement

• Want to broaden my skill set

• Desire to work in a different industry

• Seeking better work-life balance
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Q1. What are your salary expectations?
Ans. 
I am open to discussing salary based on the responsibilities and requirements of the position.
• Focus on the value you can bring to the company rather than a specific number

• Research the average salary range for Collection Managers in your area

• Consider your experience, qualifications, and the company's budget

• Express willingness to negotiate and discuss further

• Example: I am open to discussing salary based on the responsibi...read more
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Q1. Any my experience regarding questions
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