HighRadius System Administrator Interview Questions and Answers

Supporting application for SSO enablement involves configuring authentication settings, integrating with identity providers, and testing functionality.

• Configure authentication settings within the application to enable SSO

• Integrate the application with identity providers such as Okta, Azure AD, or PingFederate

• Test the SSO functionality to ensure seamless user experience

• Provide documentation and training for users on how

I handle outages by following established procedures and prioritize tasks based on impact.

• Immediately assess the situation to determine the root cause of the outage

• Communicate with stakeholders to keep them informed of the issue and expected resolution time

• Work with cross-functional teams to troubleshoot and resolve the outage as quickly as possible

• Document the outage incident and steps taken for future reference and i...read more

I handle change management by implementing structured processes, communication, and stakeholder involvement.

• Implementing a change management process to track and document changes

• Communicating changes effectively to all stakeholders

• Involving key stakeholders in decision-making and planning

• Ensuring proper testing and validation of changes before implementation

Enable SSO for SaaS applications by integrating with identity providers and configuring authentication protocols.

• Integrate with identity providers such as Okta, Azure AD, or Google Workspace

• Configure authentication protocols like SAML, OAuth, or OpenID Connect

• Implement single sign-on functionality in the application code

• Ensure secure communication between the application and the identity provider

RTO stands for Recovery Time Objective in disaster recovery, representing the targeted duration of time within which a business process must be restored after a disaster.

• RTO is a crucial metric in disaster recovery planning, indicating the maximum acceptable downtime for a system or process.

• It helps organizations determine the resources and strategies needed to recover from a disaster within a specific timeframe.

• For ex...read more

I primarily use SSH (Secure Shell) to connect servers.

• SSH (Secure Shell) is a widely used application for securely connecting to servers

• Other applications like PuTTY, OpenSSH, and WinSCP can also be used for server connections

Yes, I am experienced in vulnerability management.

• I have experience in identifying, prioritizing, and mitigating vulnerabilities in systems and networks.

• I am proficient in using vulnerability scanning tools such as Nessus, Qualys, and OpenVAS.

• I have implemented patch management processes to address vulnerabilities in a timely manner.

• I have conducted vulnerability assessments and penetration testing to identify weakness...read more

I have experience working with both connected and disconnected applications.

• I have experience developing applications that can function both online and offline.

• I have worked on projects where data synchronization is crucial for seamless user experience.

• Examples include mobile apps that can work offline and sync data when connected to the internet.

Yes, I have experience in taking care of the Authorization part in various projects.

• Implemented role-based access control (RBAC) to manage user permissions

• Configured and managed authentication protocols such as OAuth and SAML

• Worked on setting up access control lists (ACLs) for network security

• Experience with managing user roles and permissions in Active Directory

• Utilized single sign-on (SSO) solutions for seamless user