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Hewlett Packard Enterprise Service Segment Manager Interview Questions and Answers

Updated 22 Jul 2024

Hewlett Packard Enterprise Service Segment Manager Interview Experiences

1 interview found

Service Segment Manager Interview Questions & Answers

user image Rupa Saha

posted on 22 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Brief introduction
    • Add your answer
  • Q2. Skill you have that are right fit.Situation based
    • Add your answer
Round 2 - One-on-one 

(4 Questions)

  • Q1. How to improve the csat for the detractors customer.
  • Ans. 

    To improve CSAT for detractors, focus on addressing their specific concerns and providing personalized solutions.

    • Identify the root cause of their dissatisfaction through surveys or feedback forms.

    • Offer personalized solutions or discounts to address their specific issues.

    • Provide exceptional customer service to win back their trust and loyalty.

    • Follow up with detractors after resolving their issues to ensure satisfaction.

    • ...

    • Answered by AI
    Add your answer
  • Q2. Past job experience situation .. based.
    • Add your answer
  • Q3. How soon you may join the project
    • Add your answer
  • Q4. Locationthat you are currentlylocated
  • Ans. 

    I am currently located in New York City.

    • New York City

    • Specific address or neighborhood

    • Nearby landmarks or attractions

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Online upload.. back ground check.. no false document.. ethics is the primary in all process.

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Trying to switch after 8 years
I have been working in IT INDUSTRY for 8 years in the same Company I always thought about stability and a secure job that's the reason. I never tried to switch but now due to family expenses I need to change companies in any conditions. Please can anybody suggest the companies with the same stability and security of jobs in the IT sector Worked in the following domains till now Hitech domain Banking(BFSI) domain Telecom - Verizon
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Hewlett Packard Enterprise Interview FAQs

How many rounds are there in Hewlett Packard Enterprise Service Segment Manager interview?
Hewlett Packard Enterprise interview process usually has 2 rounds. The most common rounds in the Hewlett Packard Enterprise interview process are HR and One-on-one Round.
What are the top questions asked in Hewlett Packard Enterprise Service Segment Manager interview?

Some of the top questions asked at the Hewlett Packard Enterprise Service Segment Manager interview -

  1. How to improve the csat for the detractors custom...read more
  2. Locationthat you are currentlyloca...read more
  3. Skill you have that are right fit.Situation ba...read more

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Hewlett Packard Enterprise Service Segment Manager Salary
based on 23 salaries
₹7.5 L/yr - ₹26.1 L/yr
64% more than the average Service Segment Manager Salary in India
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Hewlett Packard Enterprise Service Segment Manager Reviews and Ratings

based on 1 review

5.0/5

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5.0

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4.0

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4.0

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4.0

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4.0

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4.0

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