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Heritage Village Resort & Spa Senior Front Office Supervisor Interview Questions and Answers

Updated 10 Nov 2021

Heritage Village Resort & Spa Senior Front Office Supervisor Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Nov 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Front office related questions
  • Q2. Guest handling situation
  • Q3. Reservation terms and policy
  • Q4. Confidence about topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Must be confidence while talking about any topic

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement

Round 1 - Group Discussion 

Current Hotel trends on Customer satisfaction to be discussed for half an hr

Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic introduction to self
  • Q2. Why chose Front Office over other departments

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep yourself updated on latest industry trends
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Front Office Executive with a strong background in customer service and administrative tasks.

    • I have X years of experience in managing front office operations

    • Skilled in handling customer inquiries and resolving issues efficiently

    • Proficient in using office software and managing appointments

    • Strong communication and interpersonal skills

    • Ability to multitask and prioritize tasks effectively

  • Answered by AI
  • Q2. What have you learnt from previous organization?
  • Ans. 

    I have learnt effective communication, time management, and problem-solving skills from my previous organization.

    • Effective communication with clients and colleagues

    • Time management to prioritize tasks and meet deadlines

    • Problem-solving skills to handle challenging situations

    • Adaptability to different work environments and team dynamics

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basics of js(hoisting, variables)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Frankfinn Aviation Services Private Limited, Mumbai and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(7 Questions)

  • Q1. Tell me about yourself ??
  • Q2. What's your greatest strength??
  • Q3. What's your greatest weakness??
  • Q4. What your future goals??
  • Q5. How you are helpful for our company??
  • Q6. How will you manage a difficult situation??
  • Q7. What makes you to work with our company??
Round 3 - Group Discussion 

Group discussion on women empowerment

Round 4 - Case Study 

What will you do if you're a fresher and you secretary manager asking you to do something against the company?

Interview Preparation Tips

Topics to prepare for JW Marriott Front Office Assistant interview:
  • Frankfinn institute
Interview preparation tips for other job seekers - It's a great job for those who loves customer service also it's provide a beautiful light to your career and profession good luck for your future
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Topics :- Current affairs , international news

Round 3 - HR 

(1 Question)

  • Q1. College background , educational knowledge
Round 4 - One-on-one 

(1 Question)

  • Q1. Real time problems , personality test
Round 5 - Behavioral 

(1 Question)

  • Q1. Self introduction, topics on daily facts,
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Basic DS algo questions

Round 2 - One-on-one 

(1 Question)

  • Q1. Few questions on arrays and string manipulation
Round 3 - One-on-one 

(1 Question)

  • Q1. Some recursion and array problems
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Indeed and was interviewed before Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Past experience
  • Q2. Information about yourself
Interview experience
4
Good
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me about myself
  • Ans. Good morning sir/madam It's my pleasure to introduce myself to you My name is Anandi Singh I'm 21 years old i live in araria bihar i have family of 4 i have completed my bachelor degree in bachelor of arts (hons) in political science from saharsa ignou study center 86009. Along with my degree, Frankfin institute of airhostess training from siliguri. My strength are self motivated and hardworking person and i have stro...
  • Answered Anonymously
  • Q2. 1.What is my strength and weakness. 2. Why should you hire me. 3. Reason behind to leaving my last job.
  • Ans. 1.My Strength-I'm quick learner, I'm a positive thinker, and eager to learn new things. My Weakness-Sometimes i feel shy in front of guests otherwise im very confident person . I concentrate on one thing at a time 2. If you hire me ,it will be great platform to show my skills,whatever goal i set. I insure to complete them. 3. In order enhance my skill set i'm looking for better opportunity.
  • Answered Anonymously
  • Q3. 1. What is my role model? 2. What are my future plans? 3. How did my family support me?
  • Q4. 1. My role model my parents, siblings, my institute teacher, friend. 2. I could also become an independent consultant within the hotel management as this is an area which is very much in demand, and it wo...
  • Q5. About Sallary and

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank You sir/madam you giving me this opportunity....
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join the company?
  • Ans. 

    I am passionate about providing exceptional customer service and believe in the company's values and mission.

    • I admire the company's commitment to customer satisfaction

    • I resonate with the company's values and culture

    • I am excited about the opportunity to contribute to a successful team

  • Answered by AI
  • Q2. What skills do you possess to be suitable for this job?
  • Ans. 

    I possess excellent communication skills, strong organizational abilities, and a friendly demeanor.

    • Strong communication skills - able to effectively interact with clients and colleagues

    • Organizational abilities - capable of managing multiple tasks and prioritizing effectively

    • Friendly demeanor - able to create a welcoming and positive atmosphere for visitors

    • Proficient in using office equipment and software

    • Ability to hand...

  • Answered by AI
Round 2 - Group Discussion 

How can you attract more customers to the area?

Heritage Village Resort & Spa Interview FAQs

What are the top questions asked in Heritage Village Resort & Spa Senior Front Office Supervisor interview?

Some of the top questions asked at the Heritage Village Resort & Spa Senior Front Office Supervisor interview -

  1. Guest handling situat...read more
  2. Reservation terms and pol...read more
  3. Front office related questi...read more

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Heritage Village Resort & Spa Senior Front Office Supervisor Reviews and Ratings

based on 1 review

5.0/5

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5.0

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5.0

Work-life balance

4.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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