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Helpshift Interview Questions, Process, and Tips

Updated 14 Oct 2024

Top Helpshift Interview Questions and Answers

View all 9 questions

Helpshift Interview Experiences

Popular Designations

7 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2023. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Current job details
  • Q2. And explain about Helpshift culture
  • Ans. 

    Helpshift culture is focused on collaboration, innovation, and customer success.

    • Collaboration is encouraged through cross-functional teams and open communication channels.

    • Innovation is fostered through hackathons, idea sharing, and experimentation.

    • Customer success is a top priority, with a focus on delivering exceptional support and solutions.

    • The company values diversity, inclusion, and work-life balance.

    • Employees are ...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. General accounts questions
  • Q2. Question on case base
  • Q3. Bad debts provision
Round 4 - Technical 

(1 Question)

  • Q1. International accounting standards questions
Round 5 - Assignment 

Assignment on Revenue recognised

Round 6 - Technical 

(3 Questions)

  • Q1. Interview by parant company manager
  • Q2. Question about general accounting work
  • Q3. Discussed about work load
Round 7 - HR 

(2 Questions)

  • Q1. Some questions about job history
  • Q2. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Very smooth interview process and very well coordination by HR coordinator

Accounts Receivable Interview Questions asked at other Companies

Q1. Golden rule and types of accounts
View answer (1)

Software Developer Interview Questions & Answers

user image pratiksha kulkarni

posted on 16 May 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Lot of SQL and python questions

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (42)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 3 rounds 1) DSA medium-level questions 2) low level design + implementation 3) Managerial round
  • Q2. Cant share signed NDA
  • Ans. 

    Unable to answer due to signed NDA

    • I am unable to answer this question due to a signed NDA

    • Unfortunately, I cannot disclose any information covered by the NDA

    • Respecting the confidentiality agreement, I must refrain from sharing details

  • Answered by AI

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (199)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. General discussion regarding work experience and projects.
Round 3 - Coding Test 

DSA questions of medium level.

Round 4 - One-on-one 

(1 Question)

  • Q1. System design and general knowledge of tech stack.
Round 5 - HR 

(1 Question)

  • Q1. Interests, hobbies and more.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare DSA and system design well and you should be good to go.

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (199)

Helpshift interview questions for popular designations

 Software Engineer

 (3)

 Software Developer

 (2)

 Accounts Receivable

 (1)

 Front end Developer

 (1)

Software Developer Interview Questions & Answers

user image ankit katewa

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Find duplicate in an array
  • Ans. 

    Use a hash set to find duplicates in an array of strings.

    • Create a hash set to store unique elements.

    • Iterate through the array and check if the element is already in the hash set.

    • If it is, then it is a duplicate. If not, add it to the hash set.

  • Answered by AI
  • Q2. Split a string without using any library
  • Ans. 

    Split a string without using any library into an array of strings

    • Iterate through the characters of the string and split based on a delimiter

    • Use a loop to find the delimiter and create a new substring

    • Store each substring in an array

  • Answered by AI

Skills evaluated in this interview

Software Developer Interview Questions asked at other Companies

Q1. Maximum Subarray Sum Problem Statement Given an array of integers, determine the maximum possible sum of any contiguous subarray within the array. Example: Input: array = [34, -50, 42, 14, -5, 86] Output: 137 Explanation: The maximum sum is... read more
View answer (42)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Coding Test 

Test was conducted on Interviewbit 4 DSA questions, 10 MCQs

Round 2 - Technical 

(1 Question)

  • Q1. Past project discussions and DSA
Round 3 - HR 

(1 Question)

  • Q1. Culture fit kind of round

Software Engineer Interview Questions asked at other Companies

Q1. Bridge and torch problem : Four people come to a river in the night. There is a narrow bridge, but it can only hold two people at a time. They have one torch and, because it's night, the torch has to be used when crossing the bridge. Person... read more
View answer (199)

Jobs at Helpshift

View all

I applied via Job Portal and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Explain event mechanism in JavaScript
  • Ans. 

    Event mechanism in JavaScript allows elements to trigger actions based on user interaction or system events.

    • Events are actions or occurrences that happen in the browser, such as a user clicking a button or the page finishing loading.

    • Event listeners are functions that are triggered when an event occurs on a specific element.

    • Events can be attached to elements using the addEventListener() method.

    • Events can also be trigger...

  • Answered by AI
  • Q2. What's the difference between event bubbling and capturing?
  • Ans. 

    Event bubbling and capturing are two ways of propagating events in the DOM tree.

    • Event capturing is the process of triggering the outermost element's event first and then moving towards the innermost element.

    • Event bubbling is the process of triggering the innermost element's event first and then moving towards the outermost element.

    • Event capturing is rarely used in practice, while event bubbling is the default behavior ...

  • Answered by AI
  • Q3. Explain async and defer attribute
  • Ans. 

    Async and defer attributes are used in HTML script tags to control when and how scripts are loaded and executed.

    • Async attribute allows the script to be downloaded asynchronously without blocking the HTML parsing.

    • Defer attribute defers the script execution until the HTML parsing is complete.

    • Async scripts can be executed out of order, while defer scripts are executed in the order they appear in the HTML.

  • Answered by AI
  • Q4. Explain how browser work
  • Ans. 

    Browsers render HTML, CSS, and JavaScript to display web pages.

    • Browser sends a request to the server for a web page

    • Server sends back HTML, CSS, and JavaScript files

    • Browser parses HTML to create the Document Object Model (DOM)

    • Browser applies CSS to the DOM to create the Render Object Model (ROM)

    • JavaScript is executed and can modify the DOM and ROM

    • Browser displays the final web page

  • Answered by AI
  • Q5. How browser parse the content on the screen?
  • Ans. 

    Browsers parse HTML, CSS, and JavaScript to render content on the screen.

    • Browsers read HTML from top to bottom and left to right.

    • They construct the Document Object Model (DOM) tree based on the HTML structure.

    • CSS is then applied to the DOM tree to style the content.

    • JavaScript is executed to add interactivity and manipulate the DOM.

    • Finally, the browser renders the content on the screen.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the basic of javascript and their working. And do learn about browser.

Skills evaluated in this interview

Front end Developer Interview Questions asked at other Companies

Q1. Non-Decreasing Array Problem Statement Given an integer array ARR of size N, determine if it can be transformed into a non-decreasing array by modifying at most one element. An array is defined as non-decreasing if ARR[i] <= ARR[i + 1] f... read more
View answer (3)

Interview questions from similar companies

Interview Questionnaire 

3 Questions

  • Q1. Based on API coding Round
  • Q2. Designing + project
  • Q3. HR

Interview Preparation Tips

Round: Test
Experience: 30 MCQ questions testing basic logical reasoning, quantitative aptitude, analytical skills.
2 coding questions --I skipped 1st that was a mistake as it was the easiest. Basic array adhoc question.
2nd-greedy algorithm based find number of platforms for a train schedule.
1 API coding on trie data structure. Functions were all there. Problem--Given a word with a letter missing...find and print possible words from the dictionary. for example--
Input- dristisofts 5
Output- drishtisofts
drisetisofts
1 debugging question-toughest of them all for me...2d-matrix find the rectangle with largest sum.
Tips: Basic Level of Questions for me. I never explicitly prepared for those. Doable.
Try both 1st and 2nd...they will be easy...C and java are only possible languages given so can't use stl.
API will be easy only lengthy...don't panic...
If you have time, you will try 4th.

Duration: 180 minutes
Total Questions: 34

Round: Test
Experience: Completely networking based problem. based on TCP protocol. packets are being dropped and changed find a way to stop it. I was able to pass all test cases. (they were having some internal problems with there test cases).
Tips: Exciting round. Use re-transmission and sequence id and hash coding. Focus on everything. Interviews will be based on these.
Duration: 60 minutes
Total Questions: 1

Round: Test
Experience: N=4. find errors and generalise for N.
Tips: Easy-peasy.
Duration: 60 minutes
Total Questions: 1

Round: Technical Interview
Experience: Lovely experience. Duration -2hours. Interviewer was a chill guy. Interview started with some light moments and we discussed about my experience with the company I did my internship with. Then there was questioning about what I did in my API coding round. I was asked to explain point by point about how I understood the problem and how I solved it. Then he started grilling me on questions based on it. One by one questions were put in some way that I had to revisit everything what I learnt in my 2nd year about transmission protocol. Everything, starting with what was the hash code used to how the window size is decided and how to reduce traffic by sending cumulative ack.
Tips: Better prepare networking before coming. Everything, every exception.

Round: Technical Interview
Experience: I was asked to tell any two of my projects. And this is where I think I got an edge over others. My resume was filled with many projects and we discussed two of my most recent projects. I had learnt about Oauth protocol and RESTful APIs so we discussed about it. Then there was this problem about a company visiting for campus recruiting wanting to conduct a test on Hackerearth + what if lights went off and students want to continue where they had left --the problem was to design a databse based on these conditions and then some questions were asked on the database I had made. Finally there was an interview scheduling problem.50 students. 3 rounds(1->P1,P2 2->P2,P3 3->P4). design an algorithm to conduct the interviews taking minimum time to process all 50 students.
Tips: Prepare your projects and DBMS as well. Be confident, build approaches to tackle problems and try finding loopholes in it and then work on those. They will be focussing more on how you will tackle a general problem and not the solution.

Round: HR Interview
Experience: Introductions with family background. Psychometric test. and then I was told to ask about the company. Interviewer was very cool.
Tips: Easy - peasy.

General Tips: Do away with any nervousness. The interviewers will be extremely friendly. Just do your best. If you know it, it isn't that hard. Hints would be given. They just test your approach and knowledge of the subject.
Skill Tips: TCP concepts and socket programming. Projects on that would be lovely.
Skills: Networking, DBMS
College Name: NIT Jalandhar
Funny Moments: The interview was held in guest rooms lying down on bed. I was even asked to take rest and sleep for an hour before interviews alongside their bed.

Interview Preparation Tips

Round: Test
Experience: The online test had two sections. First had simple objective aptitude questions.
The other section had coding problems.
There were 4 questions.
Two were adhoc problems.
In the other two we had to add code to solve the problem.

I did well in the objective section and did 3 of the coding problems.
Duration: 180 minutes

Round: Test
Experience: We were given code of n-queen problem which had some errors in it.

We were given the task to correct the code and explain it.

I did it well in time.
Duration: 30 minutes

Round: Test
Experience: In this round we were given a problem statement.
What we had to do was to implement a client and server side.
Basic code was given.

What we had to do was to implement code that could detect message alteration or if there was a packet drop.

Round: Technical Interview
Experience: This round went for almost 2 hours.
It was more of a discussion. It was on the developer's coding round. The interviewer was very cool. He tested all my knowledge about networking. The discussion on the software model went on and he kept on giving me more and more exception conditions which I had to solve for the problem.

Round: Technical Interview
Experience: This round also went for another 2 hours.
The interviewer asked me to pick any 2 of my projects and explain it to him.
After I explained the projects he gave me a question on DP.
It was also more of a discussion. I wasn't able to give him the correct answer in the end.

Round: HR Interview
Experience: It was a very cool round. He asked me to fill in a form and asked me if I had any queries about the company.
Then he asked me some basic HR questions. This round was like a formality not a elimination round.

Skills:
College Name: NIT Jalandhar

Interview Questionnaire 

2 Questions

  • Q1. What do you want to do in future?
  • Ans. 

    I want to become a technical lead and work on innovative projects.

    • I plan to gain more experience in software development and project management.

    • I want to learn new technologies and keep up with industry trends.

    • I hope to mentor and guide junior developers to help them grow in their careers.

    • I aspire to work on projects that have a positive impact on society.

  • Answered by AI
  • Q2. Where do you see yourself in the next 10 years?
  • Ans. 

    In 10 years, I see myself as a senior software developer leading a team of developers to create innovative solutions.

    • Leading a team of developers to create innovative solutions

    • Continuing to learn and stay up-to-date with new technologies

    • Mentoring junior developers

    • Contributing to open-source projects

    • Attending and speaking at tech conferences

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Moderate stuff was there, not very difficult to crack.
Tips: Just try to stay cool and solve the questions.
Duration: 90 min minutes
Total Questions: 50-60

Round: Test
Experience: There were 3 coding questions.
One of them was from linked-list (a simple one)
And another was from the tree (to be solved by recursion and this one was also easy)
And the last question was from Dynamic Programming (moderate difficulty)
Tips: Solve the two easy questions with the best possible algorithm that you can.
And if you are able to solve the last one then its ok otherwise don't leave it, atleast write some lines of code.
And I would like to suggest geeksforgeeks for the preparation of this coding round.
Duration: 90 min minutes
Total Questions: 3

Round: Test
Experience: I was given 2 questions with their codes (one of them was of 100 lines and another code was about 250 lines).
Both the codes were having some errors and we have to rectify them.
First of all I was asked to understand the given codes and draw a flow chart describing the algorithm of the code.
And then I was asked to find out the errors in the given code.
Tips: Just stick to the code.
This round was not that much easy as the previous ones.
You have to stick to the code till the last.
Duration: 3 hours minutes
Total Questions: 2

Round: Test
Experience: I was given some APIs of a server and I have to write a client program that uses these APIs to design a game for knight-moves in a 8X8 chess board.
Tips: The main issue was there in synchronising the client requests to the server.
You must have the basic knowledge of server-client programs.
Duration: 3 hours minutes
Total Questions: 1

Round: Technical Interview
Experience: I don't remember the questions but this round was not so difficult as the last two rounds.
There were simple technical questions related to what you have done in your internship and basic OS,DBMS.
Tips: Stay calm and look relaxed.

Round: HR Interview
Experience: Most of the questions were about my family background.
Tips: Just keep calm and smiling.
Don't try to over-react and the most important thing is be yourself.

General Tips: 1: Be Confident.
2: Keep Smiling.
3: Do not be Panic.
4: Remember they are here to hire you but not reject you.
5: Do not loose hope.
6: Believe at yourself.
7: Start preparing early.
8: Do demo interviews with your friend.
Skill Tips: Follow geeksforgeeks and do practise the server-client programs.
Skills: Coding, Client-Server Programs, Aptitude , OS basics, OOPs, DBMS, Reasoning skills
College Name: NIT DURGAPUR
Motivation: Every body joins a comapny for making a software or earning money. But I was always motivated to MAKE MONEY. I have taken this job because they have very extensive work in Share Market and they have lots of MBA from IIM's, Lots of CAs, CS. Thats why i have choosen Edelweiss. I have rejected epic System USA for this profile.

Helpshift Interview FAQs

How many rounds are there in Helpshift interview?
Helpshift interview process usually has 3-4 rounds. The most common rounds in the Helpshift interview process are Technical, HR and Resume Shortlist.
How to prepare for Helpshift interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Helpshift. The most common topics and skills that interviewers at Helpshift expect are Computer science, Customer Service, GIT, VMS and Python.
What are the top questions asked in Helpshift interview?

Some of the top questions asked at the Helpshift interview -

  1. What's the difference between event bubbling and capturi...read more
  2. How browser parse the content on the scree...read more
  3. Explain how browser w...read more

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Helpshift Interview Process

based on 9 interviews

Interview experience

4.8
  
Excellent
View more

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Helpshift Reviews and Ratings

based on 13 reviews

4.0/5

Rating in categories

4.1

Skill development

4.6

Work-life balance

3.9

Salary

3.8

Job security

4.0

Company culture

3.3

Promotions

4.1

Work satisfaction

Explore 13 Reviews and Ratings
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3-8 Yrs

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