Health Skool Pharmacy Operations Manager Interview Questions and Answers

AI in healthcare was the GD topic

Q1. 1. family background 2. why MHA? 3. what is operations in hospital
Ans. 
Answering questions about family background, why MHA, and operations in a hospital.
• Family background: Briefly mention your family's background and how it has influenced your career choices.

• Why MHA: Explain why you chose to pursue a Master's in Healthcare Administration and how it aligns with your career goals.

• Operations in a hospital: Describe the various aspects of hospital operations, such as managing staff, ensuring...read more
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Q2. Why MHA after Pharmacy?
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Q3. What is operations according to you
Ans. 
Operations involves managing and optimizing the processes and resources within an organization to achieve efficiency and effectiveness.
• Operations management focuses on planning, organizing, and controlling the activities of an organization.

• It involves overseeing the production, delivery, and quality of goods or services.

• Operations managers ensure smooth operations by coordinating different departments and optimizing re...read more
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Q1. Salary expectation, current profile
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Q1. Quality regarding questions
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Quality regarding questions as per nabl lab norms

Q1. Team management, Shift management, vendor management, SLA, Escalation matrix, ITIL basic process.
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Q2. Daily work routine at current job.
Ans. 
My daily work routine involves overseeing daily operations, managing staff, analyzing data, and implementing process improvements.
• Reviewing daily reports and performance metrics

• Holding team meetings to discuss goals and priorities

• Assigning tasks and delegating responsibilities

• Identifying areas for improvement and implementing changes

• Collaborating with other departments to ensure smooth operations
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Q3. ITIL processes lifecycle
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Q4. IT related, Computer basics
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Q5. Managing resources.
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Q1. Share details of your previous job.
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Q2. Why are you looking for a change?
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Q3. Where do you see yourself in 5 years?
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Q4. What are your strengths and weaknesses?
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Q5. Tell me about yourself.
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Q1. Be appropriate and do the home work....your reply decides your next question
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Q2. Your profile, it's job responsibilities and in depth knowledge of your subject
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Q1. Hr will ask about your past experience.
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Q1. You will be questioned for the current employer experience and process knowledge of Health and Insurance.
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Q1. How do you manage crisis situation
Ans. Think of the past experience and have number handy
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Q1. Screening, background, experience related
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Q2. Third round - core technical
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Q3. Round four - clients call. Scenario based
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Q4. Round five - HR round
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