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HCL Group IT Service Desk Analyst Interview Questions and Answers

Updated 17 Jun 2024

HCL Group IT Service Desk Analyst Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Talk on any destination
  • Ans. 

    I would like to talk about the beautiful city of Paris.

    • Paris is the capital city of France

    • Known for its iconic landmarks such as the Eiffel Tower and Louvre Museum

    • Famous for its delicious cuisine and fashion scene

    • Rich in history and culture with many art galleries and theaters

    • Popular tourist destination with millions of visitors each year

  • Answered by AI

Interview questions from similar companies

I was interviewed in Apr 2017.

Interview Questionnaire 

2 Questions

  • Q1. Java questions...
  • Q2. Tell me about urself and about us family and all
  • Ans. 

    I am a software developer with a passion for coding and problem-solving. My family is supportive and has always encouraged my career in tech.

    • Experienced software developer

    • Passionate about coding and problem-solving

    • Supportive family that encourages my career in tech

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Easy questions are there
Duration: 1 hour
Total Questions: 90

Round: Group Discussion
Experience: 12 members are there only 9 got selected
Tips: Be confident in urself and specially work in Communication skills
Duration: 15 minutes

Round: Technical Interview
Experience: Asking all the concepts of Java like oops collections threads
Tips: Prepare well on Java

Round: HR Interview
Experience: Everything was Gud but due to my certificate problem I got rejected.. Otherwise everything is good.
Tips: Be confident

College Name: C. V. Raman College of Engineering

I was interviewed before Mar 2021.

Round 1 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

This was an easy round which went really smooth.

  • Q1. 

    Nth Fibonacci Number Problem Statement

    Calculate the Nth term in the Fibonacci sequence, where the sequence is defined as follows: F(n) = F(n-1) + F(n-2), with initial conditions F(1) = F(2) = 1.

    Input:

    ...
  • Ans. 

    Calculate the Nth Fibonacci number efficiently using dynamic programming.

    • Use dynamic programming to store previously calculated Fibonacci numbers to avoid redundant calculations.

    • Start with base cases F(1) and F(2) as 1, then iteratively calculate F(n) using F(n-1) and F(n-2).

    • Ensure the input N is within the constraints 1 <= N <= 10000.

    • Example: For N = 5, the 5th Fibonacci number is 5 (1, 1, 2, 3, 5).

  • Answered by AI
  • Q2. 

    Prime Numbers Problem Statement

    Given a positive integer N, your task is to determine and return all prime numbers less than or equal to N.

    Input:

    N = 10

    Output:

    2 3 5 7

    Example:

    Input:
    N = 20
    Out...
  • Ans. 

    Implement a function to return all prime numbers less than or equal to a given positive integer N.

    • Create a function that takes a positive integer N as input

    • Iterate from 2 to N and check if each number is prime

    • Use a helper function to determine if a number is prime

    • Return an array of all prime numbers less than or equal to N

  • Answered by AI
  • Q3. What is a merge join in SQL?
  • Ans. 

    A merge join in SQL is a method of combining two sorted datasets by matching corresponding rows based on a specified condition.

    • Merge join is used when joining two large datasets that are already sorted.

    • It is more efficient than other join methods like nested loop join or hash join for sorted datasets.

    • The join condition must be an equality condition.

    • Example: SELECT * FROM table1 INNER JOIN table2 ON table1.id = table2.i

  • Answered by AI
Round 2 - HR 

Round duration - 30 minutes
Round difficulty - Easy

The round went excellent. I really enjoyed it. Just be confident about whatever you answer

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPALarsen & Toubro Infotech (LTI) interview preparation:Topics to prepare for the interview - Database, Basic C/C++, Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 3 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I was interviewed before Mar 2021.

Round 1 - Face to Face 

(2 Questions)

Round duration - 60 minutes
Round difficulty - Easy

This round went well. Interview depends on your basic knowledge of C/C++.

  • Q1. 

    Matrix Multiplication Task

    Given two sparse matrices MAT1 and MAT2 of integers with dimensions 'N' x 'M' and 'M' x 'P' respectively, the goal is to determine the resulting matrix produced by their multipl...

  • Ans. 

    Implement a function to multiply two sparse matrices and return the resulting matrix.

    • Create a function that takes two sparse matrices as input and returns the resulting matrix after multiplication

    • Iterate through the non-zero elements of the matrices to perform the multiplication efficiently

    • Handle the edge cases such as empty matrices or matrices with all zero elements

    • Ensure the dimensions of the matrices are compatible

  • Answered by AI
  • Q2. 

    Problem: Count Even or Odd in Array

    Tanmay and Rohit are best buddies. Tanmay gives Rohit a challenge involving an array of N natural numbers. The task is to perform and answer a series of queries on the ...

  • Ans. 

    Count the number of even or odd numbers in a range of an array based on given queries.

    • Create an array to store the input numbers.

    • Iterate through the queries and update or count even/odd numbers based on the query type.

    • Output the count of even or odd numbers for each query of type 1 or 2.

  • Answered by AI
Round 2 - HR 

Round duration - 30 minutes
Round difficulty - Easy

Typical HR round with behavioral problems.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPALarsen & Toubro Infotech (LTI) interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 3 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Analyst Interview Questions & Answers

IBM user image Anonymous

posted on 28 Feb 2015

Interview Questionnaire 

4 Questions

  • Q1. Are you flexible with night shifts?
  • Ans. 

    Yes, I am flexible with night shifts.

    • I have worked night shifts before and am comfortable with them.

    • I understand the importance of being available for work at all times.

    • I am willing to adjust my schedule to meet the needs of the company.

    • I am aware that night shifts may require a different sleep schedule and am prepared to make necessary adjustments.

  • Answered by AI
  • Q2. How can you prove to be an asset to our company?
  • Ans. 

    I have the skills, experience, and passion to contribute to the growth and success of your company.

    • My extensive experience in the industry will allow me to bring new ideas and perspectives to the table.

    • I have a proven track record of achieving targets and exceeding expectations.

    • My strong communication and interpersonal skills will enable me to work effectively with colleagues and clients alike.

    • I am a quick learner and ...

  • Answered by AI
  • Q3. Why are you not opting for post -graduations?
  • Ans. 

    I believe gaining practical experience is more valuable than pursuing further education at this point.

    • I want to focus on gaining practical experience in my field

    • I feel that further education may not necessarily enhance my skills or job prospects

    • I am satisfied with my current level of education and feel it is sufficient for my career goals

  • Answered by AI
  • Q4. Why didn’t you pursue graduation in your own home town?
  • Ans. 

    I wanted to explore new opportunities and gain exposure to different cultures.

    • I wanted to broaden my horizons and experience new things.

    • I believed that studying in a different city would provide me with more opportunities for personal and professional growth.

    • I wanted to meet new people and learn about different cultures.

    • I was excited to explore a new city and all that it had to offer.

    • I felt that studying in a different...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: The written test had questions from quantitative aptitude and logical reasoning.

Round: HR Interview
Experience: After that was the interview round. In the interview round they asked me about what were my goals and where do I see myself in three years from now. They also asked me the reason why they should select me and not others.  
Second round of interview was a telephonic round. It was as follows:

1. A situation was given "You are a sales executive and the order of your customer has not reached his place. How can you help him out with this?

2. I was asked to pronounce few words like television, specialization etc.

3. To make a story on a phrase "dark stormy night ".

College Name: DELHI COLLEGE OF ARTS AND COMMERCE

I was interviewed before Sep 2016.

Interview Preparation Tips

Round: Group Discussion
Experience: Interview was scheduled in Grab Job consultancy. In that, a class room, where we all asked to sit and interviewer was sitting in front and asked to speak one by one on the topic traffic situation in Hyderabad.
Tips: Just speak once two to three lines. Don't rush to speak. Take ur time and don't try speak repeatedly.
Duration: 35 minutes

Round: Technical Interview
Experience: System based test. Easy question from java , c, data structure.

Round: HR Interview
Experience: Not held because already we got too late.

Skills: Proficiency In English, Basic Coding
College Name: Medak College of engineering

I was interviewed in Mar 2017.

Interview Questionnaire 

5 Questions

  • Q1. Oops concepts in Java?
  • Ans. 

    Oops concepts in Java

    • Encapsulation - hiding implementation details

    • Inheritance - reusing code and creating parent-child relationships

    • Polymorphism - multiple forms of a method or object

    • Abstraction - creating abstract classes and interfaces

    • Example: Encapsulation - using private variables and public methods

    • Example: Inheritance - creating a subclass that inherits from a superclass

    • Example: Polymorphism - using method overloa...

  • Answered by AI
  • Q2. Altering columns in Databases?
  • Ans. 

    Altering columns in databases involves modifying the structure of a table by adding, deleting or modifying columns.

    • Use ALTER TABLE statement to modify columns

    • Add new columns using ADD COLUMN

    • Delete columns using DROP COLUMN

    • Modify columns using MODIFY COLUMN

    • Changing column data type may result in data loss

  • Answered by AI
  • Q3. Asked some queries in SQL
  • Q4. Reversing a number in java?
  • Ans. 

    Reversing a number in Java

    • Convert the number to a string

    • Use StringBuilder to reverse the string

    • Convert the reversed string back to a number

  • Answered by AI
  • Q5. Extracting words from a line in java?
  • Ans. 

    To extract words from a line in Java, split the line using whitespace as delimiter.

    • Use the split() method of String class

    • Pass the whitespace regex as argument to split() method

    • Iterate over the resulting array to get individual words

  • Answered by AI

Interview Preparation Tips

Round: Technical Interview
Experience: Started with the question "Tell me about yourself". Asked me about Core Java. Asked to solve some questions related to Java and SQL.
Tips: Be prepared with high knowledge in Java, Data Structures and SQL.

Skills: Java Programming, Data Strrutures, SQL
College Name: IIITDM Jabalpur

Skills evaluated in this interview

Software Developer Interview Questions & Answers

Capgemini user image Dwarkesh Maheshwari

posted on 23 Sep 2017

I was interviewed in Sep 2017.

Interview Questionnaire 

1 Question

  • Q1. Basic c questions and sorting Then about projects

Interview Preparation Tips

Round: Test
Experience: Basic apti questions
But reasoning was tricky
Tips: Don't waste time
Duration: 1 hour
Total Questions: 32

Round: Technical test
Experience: Basic c question
SQL questions
Tips: Must have deep knowledge in c

Round: Technical Interview
Experience: Briefly explain my project and then successfully answerd questions asked
Tips: Complete knowledge of your project

College Name: KIET

Interview Questionnaire 

1 Question

  • Q1. What is the advantage of generic collection, when and why we should approach for that?
  • Ans. 

    Generic collections provide type safety and reusability in software development.

    • Generic collections allow us to store and manipulate objects of any type in a type-safe manner.

    • They provide compile-time type checking, reducing the chances of runtime errors.

    • They promote code reusability by allowing the same collection to be used with different types.

    • Generic collections improve performance by eliminating the need for boxin...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: It was and off campus drive, first round was written test on computer as MCQ.
Aptitude, reasoning, English and programming sudo codes.
60 questions 90 minutes.
Duration: 2 hours 30 minutes
Total Questions: 60

Round: Group Discussion
Experience: It was a very interesting round, we were given sufficient time to think about topic.
First we were asked to speak individually on the topic ,later panel member asked is to make same topic as debate.
Tips: Don't sit silent, if you are not getting a chance to speak, you can interrupt to the people and seek a chance to put your point.
Duration: 30 minutes

Round: Technical + HR Interview
Tips: Be confident and tell the exact you know, don't try make customised concepts.
Try to drag interviewer towards the fields of your strength.

I was interviewed before Jun 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself
  • Ans. 

    I am a passionate software developer with 5 years of experience in web development and a strong background in computer science.

    • 5 years of experience in web development

    • Strong background in computer science

    • Passionate about software development

  • Answered by AI
  • Q2. Questions related to project I have worked on during college days
  • Q3. Core Java concepts
  • Q4. Why do you use two mobile numbers
  • Ans. 

    To separate personal and professional calls, and to ensure availability and accessibility.

    • Separate personal and professional calls

    • Ensure availability and accessibility

    • Maintain work-life balance

    • Avoid mixing personal and work-related contacts

  • Answered by AI

Interview Preparation Tips

Round: Test
Total Questions: 60

College Name: Watumull Institute Of Electronics Engineering And Computer Technology ( WIEECT )

HCL Group Interview FAQs

How many rounds are there in HCL Group IT Service Desk Analyst interview?
HCL Group interview process usually has 1 rounds. The most common rounds in the HCL Group interview process are HR.

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HCL Group IT Service Desk Analyst Interview Process

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₹1.8 L/yr - ₹4 L/yr
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1.7/5

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4.0

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2.5

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1.7

Salary

1.7

Job security

1.7

Company culture

1.2

Promotions

1.7

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