Greev Energy HR Associate 1 Interview Questions and Answers

Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.

Q1. What is your understanding of emotional intelligence?
Ans. 
Emotional intelligence is the ability to recognize, understand, and manage emotions in oneself and others.
• Emotional intelligence involves self-awareness and self-regulation.

• It also includes empathy and social skills.

• Example: Being able to remain calm and composed in a stressful customer interaction.

• Example: Understanding and responding appropriately to a customer's emotions.
Answered by AI
Add your answer
Q2. What is the role of technical customer service?
Ans. 
Technical customer service involves providing assistance with technical issues and troubleshooting for customers.
• Assisting customers with technical issues related to products or services

• Troubleshooting problems and providing solutions

• Explaining technical information in a clear and understandable way

• Offering guidance on how to use products or services effectively

• Escalating complex technical issues to higher level suppor
Answered by AI
Add your answer
Q3. What is the difference between customer service and technical support?
Ans. 
Customer service focuses on addressing general inquiries and providing assistance, while technical support deals with resolving technical issues and troubleshooting.
• Customer service involves addressing general inquiries and providing assistance with products or services.

• Technical support focuses on resolving technical issues, troubleshooting problems, and providing solutions related to technology or software.

• Customer s...read more
Answered by AI
Add your answer
Q4. What are technical skills in customer service?
Ans. 
Technical skills in customer service refer to the ability to use various tools and software to efficiently assist customers.
• Proficiency in using customer relationship management (CRM) software

• Ability to troubleshoot technical issues remotely

• Knowledge of online chat platforms and ticketing systems

• Experience with data entry and analysis for customer support

• Familiarity with social media platforms for customer interaction
Answered by AI
Add your answer
Q5. What is customer satisfaction?
Ans. 
Customer satisfaction is the measure of how happy and content a customer is with a company's products, services, and overall experience.
• Customer satisfaction is the result of meeting or exceeding customer expectations.

• It involves providing excellent customer service, resolving issues promptly, and building strong relationships with customers.

• Measuring customer satisfaction can be done through surveys, feedback forms, a...read more
Answered by AI
Add your answer

Q1. Java new features in 8
Ans. 
Java 8 introduced several new features including lambda expressions, functional interfaces, streams, and default methods.
• Lambda expressions allow you to treat functionality as a method argument.

• Functional interfaces have a single abstract method and can be used with lambda expressions.

• Streams provide a way to work with sequences of elements and perform operations on them.

• Default methods allow interfaces to have method ...read more
Answered by AI
Add your answer
Q2. Difficulties faced in the current/previous project & how we resolved it
Ans. 
We faced challenges with communication and conflicting priorities, resolved through regular team meetings and clear task delegation.
• Lack of clear communication among team members

• Conflicting priorities leading to delays in project timeline

• Resolved by scheduling regular team meetings to discuss progress and issues

• Clear task delegation to ensure everyone knows their responsibilities
Answered by AI
Add your answer
Q3. What is OOPS
Ans. 
OOPS stands for Object-Oriented Programming System. It is a programming paradigm based on the concept of objects.
• OOPS focuses on creating objects that contain data and methods to manipulate that data.

• Encapsulation, inheritance, and polymorphism are key principles of OOPS.

• Examples of OOPS languages include Java, C++, and Python.
Answered by AI
Add your answer
Q4. What is Functional programming
Ans. 
Functional programming is a programming paradigm that treats computation as the evaluation of mathematical functions and avoids changing state and mutable data.
• Focuses on pure functions that do not have side effects

• Emphasizes immutability and avoids changing state

• Uses higher-order functions and function composition

• Commonly used languages include Haskell, Scala, and Clojure
Answered by AI
Add your answer
Q5. Difference between OOPS and functional programming
Ans. 
OOPS focuses on objects and classes, while functional programming focuses on functions and immutability.
• OOPS is based on the concept of objects and classes, allowing for encapsulation, inheritance, and polymorphism.

• Functional programming emphasizes on functions as first-class citizens, immutability, and avoiding side effects.

• OOPS is more suitable for complex, real-world applications with changing state, while functiona...read more
Answered by AI
Add your answer
Q6. Which framework I worked in Java
Ans. 
I have worked with the Spring framework in Java.
• Utilized Spring MVC for web development

• Implemented dependency injection with Spring IoC container

• Integrated Spring Security for authentication and authorization
Answered by AI
Add your answer
Q7. What all are the annotations that we use in Spring Boot & it's usage
Ans. 
Some common annotations used in Spring Boot are @RestController, @Autowired, @RequestMapping, @Service, @Component, @Repository.
• @RestController - Used to define a controller class in Spring MVC.

• @Autowired - Used for automatic dependency injection.

• @RequestMapping - Used to map web requests to specific handler methods.

• @Service - Indicates that a class is a service.

• @Component - Indicates that a class is a Spring component...read more
Answered by AI
Add your answer

Q1. Tell me about yourself, work experience & education
Ans. 
I am a dedicated professional with a strong educational background and diverse work experience.
• I have a Bachelor's degree in Business Administration from XYZ University.

• I have worked in various roles in marketing, sales, and customer service.

• I am proficient in Microsoft Office Suite and have excellent communication skills.

• I am a quick learner and thrive in fast-paced environments.

• I am passionate about continuous learni
Answered by AI
Add your answer

It was a simple Aptitude test designed to test your english proficiency and your quantitative skills.

Q1. Multiple questions meant to test your english communication proficiency
Add your answer

There were 2 coding questions. The level of questions were not very high. The languages available for the round were Python, Java, C++, C, C#.

Q1. Please Introduce yourself
Add your answer
Q2. What project did you work on in your final year?
Add your answer
Q3. Do you have any connections in the industry?
Add your answer
Q4. Did you undergo any Internships?
Add your answer

Q1. Difference between display none, visibility hidden and opacity 0 in CSS
Ans. 
display none hides the element completely, visibility hidden hides the element but still takes up space, opacity 0 makes the element transparent.
• display none removes the element from the layout

• visibility hidden hides the element but it still occupies space

• opacity 0 makes the element transparent but still occupies space

• Example: display: none; visibility: hidden; opacity: 0;
Answered by AI
Add your answer
Q2. Write a polyfill for javascript method "filter"
Ans. 
Polyfill for JavaScript method 'filter'
• Create a function called 'filter' that takes a callback function as an argument

• Loop through the array and apply the callback function to each element

• If the callback function returns true, add the element to a new array and return it
Answered by AI
Add your answer
Q3. Explain ShadowDOM
Ans. 
Shadow DOM is a way to encapsulate the styling and structure of a web component, preventing styles from leaking out and clashing with the rest of the page.
• Shadow DOM allows for creating self-contained components with their own DOM tree and styling.

• It helps in preventing styles from the main document affecting the component and vice versa.

• Shadow DOM can be created using the 'attachShadow' method in JavaScript.

• It is comm...read more
Answered by AI
Add your answer
Q4. Explain Currying in Javascript
Ans. 
Currying is a technique in JavaScript where a function with multiple arguments is transformed into a sequence of functions, each taking a single argument.
• Currying allows you to create reusable functions with partial application of arguments.

• It helps in creating more flexible and composable functions.

• Example: const add = (a) => (b) => a + b; const add5 = add(5); console.log(add5(3)); // Output: 8
Answered by AI
Add your answer
Q5. What is Event Deligation in javascript
Ans. 
Event delegation in JavaScript is a technique where a single event listener is attached to a parent element to handle events for multiple child elements.
• Event delegation helps improve performance by reducing the number of event listeners.

• It is useful for dynamically created elements or elements with similar behavior.

• Event delegation works by utilizing event bubbling, where events on child elements bubble up to the pare
Answered by AI
Add your answer

Q1. About your introduction
Add your answer
Q2. Previous experience details
Add your answer

Q1. Explain multithreading and stages of multithreading
Ans. 
Multithreading is the ability of a CPU to execute multiple threads concurrently, allowing for better utilization of resources.
• Multithreading allows for parallel execution of multiple tasks within a single process.

• Stages of multithreading include thread creation, thread scheduling, and thread synchronization.

• Examples of multithreading include running multiple applications simultaneously on a computer or processing multi
Answered by AI
Add your answer
Q2. If there are 5 tasks, how to write a code so that the 5 tasks are run simultaneously
Ans. 
To run 5 tasks simultaneously, use multithreading or multiprocessing in the code.
• Use multithreading or multiprocessing to create separate threads or processes for each task.

• Ensure proper synchronization and communication between the threads/processes if needed.

• Consider using a thread pool or process pool for efficient resource management.

• Example: In Python, you can use the 'threading' or 'multiprocessing' module to ach
Answered by AI
Add your answer
Q3. Questions about REST API(difference between @RequestParam and @PathVariable). Tell some annotations which were used in my project
Add your answer
Q4. Exception Handling in spring boot
Ans. 
Exception handling in Spring Boot allows developers to handle errors gracefully and provide meaningful responses to users.
• Use @ControllerAdvice to handle exceptions globally

• Use @ExceptionHandler to handle specific exceptions

• Return custom error messages or responses to users
Answered by AI
Add your answer
Q5. Deployment process in my project
Ans. 
Our deployment process involves continuous integration and automated testing before deployment to production.
• We use Jenkins for continuous integration to automatically build and test code changes.

• Once the code passes automated tests, it is deployed to a staging environment for further testing.

• After successful testing in staging, the code is deployed to production using automated deployment scripts.

• We use version contro
Answered by AI
Add your answer
Q6. Object class in java(name some methods and follow up questions on that. Difference between == and equals())
Add your answer
Q7. DDL and DML commands in SQL
Ans. 
DDL commands are used to define or modify the structure of database objects, while DML commands are used to manage data within those objects.
• DDL commands include CREATE, ALTER, DROP, TRUNCATE, etc.

• DML commands include INSERT, UPDATE, DELETE, SELECT, etc.

• DDL commands are used to create or modify tables, indexes, views, etc.

• DML commands are used to insert, update, delete, or retrieve data from tables.
Answered by AI
Add your answer
Q8. Microservices question(communication between microservices)
Add your answer

Q1. Tell me about yourself?
Add your answer
Q2. Speak on how you celebrated your birthday in lockdown?
Add your answer
Q3. How fluent you are at speaking English?
Add your answer
Q4. Wilk you be comfortable for night shift
Add your answer
Q5. Are you comfortable for gurgaon location
Add your answer

About the marketing tge job details in summary

About the topic of the associate with the topic

Q1. How to operate a operations
Ans. 
Operations can be operated by following established processes and procedures.
• Understand the goals and objectives of the operations

• Follow standard operating procedures

• Utilize technology and tools to streamline operations

• Monitor performance and make adjustments as needed
Answered by AI
Add your answer
Q2. How to do the handle a excel
Ans. 
Handling Excel involves organizing data, performing calculations, and creating visualizations.
• Use formulas and functions to perform calculations.

• Organize data into tables for easier manipulation.

• Create charts and graphs to visualize data.

• Use filters and sorting to analyze data efficiently.
Answered by AI
Add your answer