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Grand Hyatt

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4.4

based on 327 Reviews

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Grand Hyatt Guest Service Officer Interview Questions and Answers for Experienced

Updated 5 Apr 2024

Grand Hyatt Guest Service Officer Interview Experiences for Experienced

Interview questions from similar companies

Guest Service Officer Interview Questions & Answers

Hyatt Regency user image Anonymous

posted on 13 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Salary expectations
  • Ans. Whatever the expectations you have they will give you a normal salary
    • Answered Anonymously
    View 1 more answer
  • Q3. Why do you want to join Hyatt why are you leaving your current property
  • Ans. Give a good example with honesty the hr department is ready to give you an opportunity
    • Answered Anonymously
    Add your answer
Round 3 - Head of the department 

(3 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What do you know about Hyatt
  • Ans. You must have basic knowledge about this brand
    • Answered Anonymously
    Add your answer
  • Q3. Front office related questions
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. What do you know about Hyatt and why you want to join
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, fluent and smile

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 14 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain yourself in one word
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was all about 3 rounds in which first round was group discussion, second round with HR and department head in which you will have lots of questions from interviewer head that would include of current affairs,technicals about your choosen department and in the mean time they will observe you at your communication skill,the way you present your answer,your dressing sense ,your grooming .
If you clear these two you have to go through GM round which is last and final round in which ur interview would be with general manager of the hotel.
After clearing this you have to go with psychometric test meanwhile for joining.

Restaurant Manager Interview Questions & Answers

Marriott International user image Kiran S

posted on 25 Mar 2018

I applied via Other and was interviewed in Jan 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questionaire, salary where you working and all
    • View 5 more answers
  • Q2. Why are you looking for a job
  • Ans. 

    Seeking new challenges and opportunities for growth in a dynamic industry.

    • Looking to expand my skill set and knowledge in a different environment

    • Interested in taking on more responsibilities and leadership roles

    • Seeking a more competitive salary and benefits package

    • Answered by AI
    View 2 more answers
  • Q3. What’s your restaurants food cost, seating capacity, cuisine reporting to
  • Ans. 

    Our restaurant has a food cost of 30%, seating capacity of 100, and serves Italian cuisine.

    • Food cost is 30%

    • Seating capacity is 100

    • Cuisine served is Italian

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Applied online

General Tips: Confidence and apply on the right profile.
Skills: Communication And Confidence, Problem Solving, Leadership, Decision Making Skills
Duration: 1-4 weeks

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Pushkin Channan

posted on 6 May 2017

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 11 Sep 2020

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why the department?
    • View 1 more answer
  • Q2. Why this field?
    • Add your answer
  • Q3. Something about yourself?
  • Ans. 

    I am a dedicated and friendly individual with a passion for providing excellent customer service.

    • I have experience working in customer-facing roles

    • I am a good listener and problem-solver

    • I enjoy interacting with people and making their experience positive

    • Answered by AI
    Add your answer
  • Q4. Tell me something about the world?
    • Add your answer
  • Q5. About hobbies?
    • Add your answer
  • Q6. Tell me something about your working experience?
    • Add your answer
  • Q7. Would you be a smart worker or a hard worker?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊

Restaurant Manager Interview Questions & Answers

Burger King user image Anonymous

posted on 2 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They asked about pnl food cost ,team handling, code of conduct,team manegement
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level should be tremendous, you should aware about what you did in past carrier

Restaurant Manager Interview Questions & Answers

Marriott International user image Anonymous

posted on 21 Nov 2022

I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to control about food wastage.
  • Ans. Recycling and repeatedly taking orders
    • Answered Anonymously
    View 3 more answers
  • Q2. How to handle your team, if found mistake
  • Ans. 

    To handle a team's mistakes, a restaurant manager should address the issue promptly, provide constructive feedback, offer support and training, and implement measures to prevent future errors.

    • Address the mistake promptly and privately

    • Provide constructive feedback and guidance

    • Offer support and additional training if necessary

    • Implement measures to prevent future errors

    • Maintain open communication and encourage a learning

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - If found that food was going to wastage, do one thing, trying to moving out and tell whoever taking order from guests suggest those particulars.

General Manager Interview Questions & Answers

Oyo Rooms user image Anonymous

posted on 27 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About Operations management
    • Add your answer
  • Q2. Financial understanding
    • Add your answer
  • Q3. Details about work experience
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Detail work experience explained
    • Add your answer
Round 4 - One-on-one 

(3 Questions)

  • Q1. Budget P&L explained
    • Add your answer
  • Q2. Owner relationship technique
  • Ans. 

    Building a strong owner relationship through communication, trust, and collaboration.

    • Regularly communicate with the owner to provide updates on the business operations and performance.

    • Listen to the owner's concerns and feedback, and address them promptly and effectively.

    • Involve the owner in decision-making processes and seek their input on important matters.

    • Build trust by being transparent and honest in all dealings wi...

    • Answered by AI
    Add your answer
  • Q3. Vendors management, staff training
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be familiar with the JD and attend the interview without any hesitation answer

Skills evaluated in this interview

Guest Relation Executive Interview Questions & Answers

Oyo Rooms user image Anonymous

posted on 4 Oct 2022

Round 1 - HR 

(5 Questions)

  • Q1. Tell us about you ? They want to see your guts
  • Ans. Always tell your quality and be confident
    • Answered Anonymously
    Add your answer
  • Q2. Tell us something about the company
  • Ans. Tell overview or achivment of company or relate with industry
    • Answered Anonymously
    Add your answer
  • Q3. What will be your job role
    • Add your answer
  • Q4. Here remember tell extra about job role like if you will be hire for reseptionist add admin work also which so your desire about work
    • Add your answer
  • Q5. Always confirm your job hrs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Relax and don't stop giving interview and be passionate about reach the top
More about working at Grand Hyatt

Grand Hyatt Interview FAQs

How many rounds are there in Grand Hyatt Guest Service Officer interview for experienced candidates?
Grand Hyatt interview process for experienced candidates usually has 1 rounds. The most common rounds in the Grand Hyatt interview process for experienced candidates are HR.

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Grand Hyatt Guest Service Officer Interview Process for Experienced

based on 1 interview

Interview experience

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Excellent
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Grand Hyatt Guest Service Officer Salary
based on 30 salaries
₹1.2 L/yr - ₹3.3 L/yr
6% less than the average Guest Service Officer Salary in India
View more details

Grand Hyatt Guest Service Officer Reviews and Ratings

based on 15 reviews

3.9/5

Rating in categories

3.8

Skill development

2.9

Work-life balance

3.6

Salary

4.3

Job security

3.4

Company culture

3.4

Promotions

2.8

Work satisfaction

Explore 15 Reviews and Ratings
Grand Hyatt Salaries in India
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Guest Service Associate
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₹1 L/yr - ₹5 L/yr

Waiter
22 salaries
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₹1.2 L/yr - ₹3 L/yr

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