Godrej Interio Customer Relation Executive Interview Questions and Answers

ISO 9001:2015 is a quality management system standard that outlines the requirements for a company to meet customer and regulatory needs.

• ISO 9001:2015 is a set of standards that focus on quality management systems

• It outlines the requirements for a company to meet customer and regulatory needs

• Quality tools such as Six Sigma, Lean, and Total Quality Management can be used to implement ISO 9001:2015

• ISO 9001:2015 emphasize...read more

Managed multiple projects in retail industry focusing on improving customer experience and increasing sales.

• Implemented new customer loyalty program resulting in 20% increase in repeat customers

• Led team in redesigning store layout to optimize traffic flow and increase sales by 15%

• Collaborated with marketing department to launch successful promotional campaigns

Secondary sales refer to sales made by retailers to end consumers, rather than directly from the manufacturer.

• Secondary sales involve selling products to end consumers through retailers or distributors.

• These sales are important for manufacturers to reach a wider customer base.

• Examples include sales through retail stores, online marketplaces, and third-party distributors.