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GlowTouch Technical Support Engineer 2 Interview Questions and Answers

Updated 18 Jun 2023

GlowTouch Technical Support Engineer 2 Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is web hosting and types of it.
  • Ans. 

    Web hosting is a service that allows individuals and organizations to make their website accessible via the World Wide Web.

    • Types of web hosting include shared hosting, VPS hosting, dedicated hosting, and cloud hosting.

    • Shared hosting is when multiple websites share the same server and resources.

    • VPS hosting is a virtual private server that mimics a dedicated server within a shared hosting environment.

    • Dedicated hosting pr...

  • Answered by AI
  • Q2. What is difference between Hosting and Space
  • Ans. 

    Hosting refers to the service of providing server space for a website or application, while space refers to the amount of storage available within that hosting service.

    • Hosting is the service that provides the infrastructure for a website or application to be accessible on the internet.

    • Space refers to the amount of storage available within the hosting service for storing files, databases, and other content.

    • Hosting can i...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - See one thing you should be clear that, they won't show any concern on you. It is like you need to work even if you have health issues and none of them will care about that.

Also there will be 4 chats. So take care before going to work here.

When you put papers for some reason and want to cancel it , they never care you and let you forcefully sent you out.

Skills evaluated in this interview

Interview questions from similar companies

I was interviewed before Jun 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell us something about yourself
  • Ans. 

    I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Skilled in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI

Interview Preparation Tips

Round: Behavioural Interview
Experience: it was an introductory round
it went good
Tips: be confident and real for this round

Round: Group Discussion
Experience: it was an introductory round
it went good
Tips: be confident and real for this round

Round: Group Discussion
Experience: we discuss ed and concluded
Tips: always conclude

Skills: Communication And Confidence

I was interviewed before May 2016.

Interview Questionnaire 

1 Question

  • Q1. What are your future plans
  • Ans. 

    I plan to continue expanding my technical skills and knowledge through certifications and training programs.

    • Obtain certifications in relevant technologies (e.g. Cisco, Microsoft)

    • Attend training programs and workshops to stay updated on latest industry trends

    • Pursue higher education in a related field to enhance expertise

    • Explore opportunities for career advancement within the company or in a different organization

  • Answered by AI

Interview Preparation Tips

Round: Group Discussion
Duration: 20 minutes

Round: Group Activity
Experience: They gave a group and told to perform in agroup

College Name: Sagi Ramakrishnam Raju Engineering College, Bhimavaram [ SRKR ]

I was interviewed before Jun 2016.

Interview Questionnaire 

7 Questions

  • Q1. What are routers?
  • Ans. 

    Routers are networking devices that forward data packets between computer networks.

    • Routers connect multiple devices to the internet or other networks

    • They use routing tables to determine the best path for data to travel

    • Routers can be wired or wireless, and can be used in homes, businesses, and data centers

    • Examples of popular router brands include Cisco, Netgear, and TP-Link

  • Answered by AI
  • Q2. What is subnet mask?
  • Ans. 

    Subnet mask is a 32-bit number used to divide an IP address into network and host addresses.

    • Determines the network portion of an IP address

    • Used in conjunction with IP address to identify network and host

    • Common subnet masks include 255.255.255.0 and 255.255.0.0

  • Answered by AI
  • Q3. What is anonymous FTP?
  • Ans. 

    Anonymous FTP allows users to access files on a server without providing login credentials.

    • Users can download files without needing a username or password

    • Can be used for public file sharing or distribution

    • Can pose security risks if not properly configured

    • Example: ftp://ftp.debian.org/debian/

  • Answered by AI
  • Q4. What are your hobbies?
  • Ans. 

    My hobbies include playing guitar, hiking, and cooking.

    • Playing guitar helps me relax and express my creativity

    • Hiking allows me to explore nature and stay active

    • Cooking is a passion of mine and I enjoy trying out new recipes

  • Answered by AI
  • Q5. What are your goals?
  • Ans. 

    My goal is to continuously improve my technical skills and knowledge in order to provide excellent support to customers.

    • Continuously learn new technologies and tools relevant to the role

    • Enhance problem-solving skills to troubleshoot issues effectively

    • Strive to provide exceptional customer service and satisfaction

    • Work towards certifications to validate expertise, such as CompTIA A+ or Cisco CCNA

  • Answered by AI
  • Q6. Why should we hire you?
  • Ans. 

    I have a strong technical background, excellent problem-solving skills, and a passion for helping customers.

    • Extensive experience in troubleshooting technical issues

    • Strong communication skills to effectively assist customers

    • Proven track record of resolving complex problems efficiently

  • Answered by AI
  • Q7. What are the qualities you acquire?
  • Ans. 

    I possess strong problem-solving skills, excellent communication abilities, technical expertise, and a customer-focused mindset.

    • Strong problem-solving skills - able to troubleshoot and resolve technical issues efficiently

    • Excellent communication abilities - can effectively communicate complex technical information to non-technical users

    • Technical expertise - knowledgeable in various technologies and systems

    • Customer-focus...

  • Answered by AI

Interview Preparation Tips

College Name: vidya college of engineering

Skills evaluated in this interview

I was interviewed before May 2016.

Interview Questionnaire 

1 Question

  • Q1. Technical

Interview Preparation Tips

Round: Test
Experience: This is the first round to get shortlisted for the next level of recruitment. The questions were easy enough to solve it in 60 minutes. I had the level of confidence that I will clear
Duration: 1 hour
Total Questions: 40

Round: HR Interview
Experience: We were five in a panel. We were asked to introduce ourselves. As I was in the IT background, I was asked questions in database management.

I applied via Naukri.com and was interviewed in Jul 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduction, Technical Support experience and stability check, communication and experience is mandatory.
  • Q2. English writing and speaking ability.

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to be experience enough and should have decent communication skill to crack the interview.

I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of Networking

Interview Preparation Tips

Interview preparation tips for other job seekers - It was easy to crack. But less salary

I was interviewed in Jan 2021.

Interview Questionnaire 

1 Question

  • Q1. Technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Skype

I applied via Job Portal and was interviewed before Jan 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 4 - One-on-one 

(1 Question)

  • Q1. Why should I hire you when you have the same qualifications as everyone else applying?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous. Be presentable in a good kind of way. If you don't know something, answer straight, they'll respect it.

I applied via Naukri.com and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Asking some basic question related to Networking like LAN / WAN/ Active Directory /IP address / TCP/IP
  • Q2. Basic installation and troubleshooting software like MS office/security software

GlowTouch Interview FAQs

How many rounds are there in GlowTouch Technical Support Engineer 2 interview?
GlowTouch interview process usually has 3 rounds. The most common rounds in the GlowTouch interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in GlowTouch Technical Support Engineer 2 interview?

Some of the top questions asked at the GlowTouch Technical Support Engineer 2 interview -

  1. What is difference between Hosting and Sp...read more
  2. What is web hosting and types of ...read more

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GlowTouch Technical Support Engineer 2 Interview Process

based on 1 interview

Interview experience

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GlowTouch Technical Support Engineer 2 Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

2.0

Skill development

1.0

Work-life balance

3.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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