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Globe Telecom Customer Care Executive Interview Questions and Answers

Updated 20 May 2017

Globe Telecom Customer Care Executive Interview Experiences

1 interview found

I was interviewed before May 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: We just have to submit our resume online and then they will shortlist it.

Round: HR Interview
Experience: He just told me about his designation and name.then he asked me about myself. And then he asked why you wanted to do work with us and you are looking for a job in bpo sector.he also asked about my hobbies.and my qualifications. And also whether I'm comfortable with rotational shifts.

Skills: Communication And Confidence
College Name: Northern India Engineering College

Interview questions from similar companies

I applied via Campus Placement and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Sell me something. that u like.

Interview Preparation Tips

Topics to prepare for MyCaptain Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - Don't act just be genuine. That's enough .so be natural

I applied via Campus Placement and was interviewed in May 2022. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. It was really fantastic experience
  • Q2. Sell me something. Whichever the product you like
  • Ans. 

    I would like to sell you a smartwatch.

    • Stay connected with notifications and calls on your wrist.

    • Track your fitness goals and monitor your heart rate.

    • Control your music and take photos remotely.

    • Choose from a variety of stylish designs to match your personal style.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for MyCaptain Sales Executive interview:
  • Sales
Interview preparation tips for other job seekers - Nothing , just be genuine and don't dry to be too smart and fake yourself.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How much salary expected

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Straight forward questions regarding my job role and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - I just shared my role of my old company and they believed that I can be the correct person for what they were searching.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - online 

(3 Questions)

  • Q1. What is your company name
  • Q2. What is your work experience
  • Q3. What is your responsibility in your work place
  • Ans. Inbound outbound sortation also manpower handling
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - very useful and given vary positive feed back in work place

I applied via Company Website and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What was your last profile?
  • Q2. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please stay calm and positive
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Up selling concept
  • Ans. 

    Up selling is the practice of encouraging customers to purchase a higher-end product or additional items in order to increase sales.

    • Understand the customer's needs and preferences to recommend relevant upgrades or add-ons

    • Highlight the benefits of the higher-end product or additional items

    • Offer package deals or discounts for purchasing multiple items

    • Provide excellent customer service to build trust and increase likeliho...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Cross selling concept
  • Q2. Up selling concept
  • Ans. 

    Up selling is the practice of encouraging customers to purchase a higher-end product or additional items in order to increase sales and revenue.

    • Understand the customer's needs and preferences to recommend relevant products or services

    • Highlight the benefits and features of the higher-end product to justify the additional cost

    • Offer package deals or discounts for purchasing multiple items together

    • Provide excellent custome...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Aug 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Simple java questions including theory and code snippet

Round 2 - Technical 

(2 Questions)

  • Q1. Iterate collection and do some options on some perticular elements?
  • Q2. Palandrone string Or pattern program Or string related program?
Round 3 - Technical 

(2 Questions)

  • Q1. Linux commands operating system?
  • Ans. 

    Linux commands are used to interact with the operating system through the command line interface.

    • Linux commands are case-sensitive

    • Commands are typically followed by options and arguments

    • Common commands include ls (list files), cd (change directory), mkdir (make directory)

    • Commands can be combined using pipes (|) and redirection symbols (> and <)

  • Answered by AI
  • Q2. Html css javascript theory questions
Round 4 - HR 

(2 Questions)

  • Q1. Salary discuss and general questions?
  • Q2. They ask for join immediately?

Interview Preparation Tips

Interview preparation tips for other job seekers - Get touched which HR while interview rounds

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Basic coding qns and aptitude questions which can be done easily

Round 2 - Case Study 

They gave guesstimate questions where scenarios will be given and you have to give an approximate estimate to it based on various factors

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