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Globe Telecom Customer Care Executive Interview Questions and Answers

Updated 20 May 2017

Globe Telecom Customer Care Executive Interview Experiences

1 interview found

I was interviewed before May 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: We just have to submit our resume online and then they will shortlist it.

Round: HR Interview
Experience: He just told me about his designation and name.then he asked me about myself. And then he asked why you wanted to do work with us and you are looking for a job in bpo sector.he also asked about my hobbies.and my qualifications. And also whether I'm comfortable with rotational shifts.

Skills: Communication And Confidence
College Name: Northern India Engineering College

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What Do You Know About Traya Health?
  • Q2. Why Do You Want To Join This Company?
  • Q3. What Is Customer Service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Custome...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Before leaving, prepare yourself well and be confident.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What Do You Know About Traya Health?
  • Q2. Why Do You Want To Join This Company?
  • Q3. What Is Customer Service?
  • Ans. 

    Customer service is the assistance and support provided to customers before, during, and after their purchase or interaction with a company.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It focuses on ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and assisting customers in person.

    • Custome...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Before leaving, prepare yourself well and be confident.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why are you opting for this job
  • Q2. What is your goal from this job
  • Q3. What is your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have good communication skills.

I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. She will only Ask About Yourself
  • Q2. She will tell you speak onto one random thing
Round 2 - Behavioral 

(1 Question)

  • Q1. Asks about what Do You know about traya
  • Ans. JUST TELL THAT "YOU GUYS USE MINOXIDIL"
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - DON'T GO IN THIS COMPANY THINKING THAT THIS WILL BE A 9 HOURS SHIFT they will literally tell you to sit atleast 10 hours or more than that your personal life will be discarded because of this work life balance is very SHIT here you will be drained till the end of the day by speaking only one thing all day everyday you will feel guilty in heart because you are filling other guys

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