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Global FPO Team Lead Operations Interview Questions and Answers for Experienced

Updated 26 Jan 2024

Global FPO Team Lead Operations Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. 1. WHAT IS PREPAID AND DEFFERED
  • Ans. 

    Prepaid refers to payment made in advance for goods or services, while deferred refers to payment made at a later date.

    • Prepaid involves paying for goods or services before receiving them

    • Deferred involves paying for goods or services at a later date

    • Examples of prepaid include prepaid phone plans or gift cards

    • Examples of deferred include payment plans or layaway programs

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your overall experience?
  • Q2. Why your are leaving the company?
  • Q3. To learn new things.

Interview Preparation Tips

Interview preparation tips for other job seekers - Wipro is a very good company, There are a lot scopes to learn new things. friendly environment.

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Work Experience and Salary expectation

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
  • Q2. When can I join at TECH M 😊
  • Q3. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

Team Lead Operations Interview Questions & Answers

Cognizant user image Surendra Reddy Karnatakam

posted on 31 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Accounting principles
Round 3 - HR 

(1 Question)

  • Q1. Compensation related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Can take the interview calls based on the requirement

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude logical maths and comprehensive

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic accounting principles
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is depreciation why is it accounted
  • Q2. What are your strength weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm prepare as per the JD requirements on role and keep a smile always treating the interview as a meet

I applied via Approached by Company and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Ops interview sl related
  • Q2. Client management and drive with proper justice
Round 3 - HR 

(2 Questions)

  • Q1. Policies and shrinkage
  • Q2. Situational based ques with communication skill

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepare well and give the interview with confidence
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How do you manage FCR
  • Ans. FCR is on providing thr right resolution on every call and ensuring customer do not call back repeatedly.
  • Answered Anonymously

Team Lead Operations Interview Questions & Answers

Cognizant user image Tatikonda Venkata Satish Kumar

posted on 6 Nov 2021

Interview Questionnaire 

1 Question

  • Q1. Team handling and challenges. Reportee performance measures.

Team Lead Operations Interview Questions & Answers

Cognizant user image Tatikonda Venkata Satish Kumar

posted on 6 Nov 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Operational and team management related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very good and smooth. This was the first team lead interview I have faced and got selected.

Global FPO Interview FAQs

How many rounds are there in Global FPO Team Lead Operations interview for experienced candidates?
Global FPO interview process for experienced candidates usually has 1 rounds. The most common rounds in the Global FPO interview process for experienced candidates are Technical.

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Global FPO Team Lead Operations Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
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