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Global FPO Team Lead Operations Interview Questions and Answers

Updated 26 Jan 2024

Global FPO Team Lead Operations Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. 1. WHAT IS PREPAID AND DEFFERED
  • Ans. 

    Prepaid refers to payment made in advance for goods or services, while deferred refers to payment made at a later date.

    • Prepaid involves paying for goods or services before receiving them

    • Deferred involves paying for goods or services at a later date

    • Examples of prepaid include prepaid phone plans or gift cards

    • Examples of deferred include payment plans or layaway programs

  • Answered by AI

Interview questions from similar companies

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Work Experience and Salary expectation

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
  • Q2. When can I join at TECH M 😊
  • Q3. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What is your overall experience?
  • Q2. Why your are leaving the company?
  • Q3. To learn new things.

Interview Preparation Tips

Interview preparation tips for other job seekers - Wipro is a very good company, There are a lot scopes to learn new things. friendly environment.

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude logical maths and comprehensive

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic accounting principles
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is depreciation why is it accounted
  • Q2. What are your strength weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm prepare as per the JD requirements on role and keep a smile always treating the interview as a meet

Team Lead Operations Interview Questions & Answers

Cognizant user image Surendra Reddy Karnatakam

posted on 31 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Accounting principles
Round 3 - HR 

(1 Question)

  • Q1. Compensation related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Can take the interview calls based on the requirement

I applied via Naukri.com and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Lead team

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. My name is Karanveer
Round 4 - Motivation 

(2 Questions)

  • Q1. Tell me about your hobby
  • Q2. My hobby is reading motivation people success story and listen Bhagvat Geeta

Interview Preparation Tips

Interview preparation tips for other job seekers - With a good employee in a company and our knowledge

I applied via Referral and was interviewed in Aug 2021. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Do you handle a team?
  • Q2. Accounting knowledge.
  • Q3. How would you handle a team in shift requirements or when there will be situations for stretching hours?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be you. Answer what you know. Keep it short.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your experience
  • Q2. Do you know about how to calculate utilisation and shrinkage?
  • Ans. 

    Utilisation and shrinkage are key metrics in operations management to measure workforce efficiency and productivity.

    • Utilisation is calculated by dividing the total productive hours by the total available hours.

    • Shrinkage is calculated by subtracting the total productive hours from the total available hours.

    • Utilisation rate = (Total productive hours / Total available hours) * 100%

    • Shrinkage rate = (Total available hours -...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Basics of digital marketing
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your understanding on AML and sanction screening? Pep identification and a few questions related to availability to join and package
  • Q2. Second round of interview was in detail went on for 40 minutes and questions were process related to kyc remediation -banking customer screening pillars of kyc understanding on regulators and their policie...

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go with the flow
Be honest with what you are saying people taking interviews are DGM or AVP, they can easily able to evaluate your worth.
They are not expecting you know everything but how you handle pressure of not answering them is the basis of your selection.

Global FPO Interview FAQs

How many rounds are there in Global FPO Team Lead Operations interview?
Global FPO interview process usually has 1 rounds. The most common rounds in the Global FPO interview process are Technical.

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Global FPO Team Lead Operations Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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