Upload Button Icon Add office photos

Filter interviews by

Gj Solutions Customer Care Executive Interview Questions and Answers

Updated 14 Dec 2023

1 interview found

Sort by: Popular

Customer Care Executive Interview Questions

user image Anonymous

posted on 14 Dec 2023

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Jun 2023.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. About my self.This

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills was good

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in May 2023.

2 Interview Rounds

1

Assignment Round

Customer rights and regulations

2

One-on-one Round (3 Questions)

  • Q1. How we can give services
  • Q2. And or many things about customers rights
  • Q3. What is customer regulation

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident always
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I was interviewed in Oct 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. How to apply this job
  • Q2. Tell me about the company
  • Q3. Tell me ur self
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Asked about previous experience
2

HR Round (1 Question)

  • Q1. Client round , questions regarding job description,checked communication
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in May 2023.

2 Interview Rounds

1

Assignment Round

Customer rights and regulations

2

One-on-one Round (3 Questions)

  • Q1. How we can give services
  • Q2. And or many things about customers rights
  • Q3. What is customer regulation

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident always
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed before Jun 2023.

4 Interview Rounds

1

Group Discussion Round

Am happy with customer problems and I will help him also

2

Group Discussion Round

Customer support executive
Customer problems solved

3

HR Round (2 Questions)

  • Q1. What's your monthly payment/ sallary
  • Q2. How can do your help
4

Case Study Round

Case jesa bhi ho but customer ke saath case ke time beviour kuch iss tarhe se
1- hii hello / namaste
2- eye contact
3- contact number exchange
4- face expressions
5- teem work means agar koi baat Hume smjh nhi aari to owner se saalaah le skte hai
Am am always happy with this type deal and cash

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. 1:Self introduction
2

HR Round (1 Question)

  • Q1. Explain your previous job role

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is easy just they check our communication

Customer Care Officer Interview Questions

Randstad user image Aishwarya Tanwar

posted on 10 Nov 2022

I applied via Walk-in and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Direct Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. How much experience you have
  • Q3. Do you have any product knowledge?
  • Q4. Are you comfortable in this job?

Interview Preparation Tips

Topics to prepare for Randstad Customer Care Officer interview:
  • About company
  • Product knowledge
Interview preparation tips for other job seekers - This is a amazing opportunity to develop or improve yourself. Don't let it go.
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Self introduction, Basic logical question
3

One-on-one Round (1 Question)

  • Q1. What is customer service Kpi Kra

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any option then only join this.no future security.HR never support you and very rude.

I applied via Recruitment Consulltant and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (1 Question)

  • Q1. Tell me about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain ur career goals and also ur academic projects in detail mostly they will give you one situation and ask the question on that situations so be cam and give the answers according to you.

Gj Solutions Interview FAQs

How many rounds are there in Gj Solutions Customer Care Executive interview?
Gj Solutions interview process usually has 2 rounds. The most common rounds in the Gj Solutions interview process are Resume Shortlist and HR.

Tell us how to improve this page.

People are getting interviews through

based on 1 Gj Solutions interview
Campus Placement
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Gj Solutions Customer Care Executive Salary
based on 44 salaries
₹0.9 L/yr - ₹3 L/yr
22% less than the average Customer Care Executive Salary in India
View more details

Gj Solutions Customer Care Executive Reviews and Ratings

based on 22 reviews

3.2/5

Rating in categories

3.0

Skill development

2.7

Work-Life balance

2.5

Salary & Benefits

3.0

Job Security

3.2

Company culture

2.5

Promotions/Appraisal

2.9

Work Satisfaction

Explore 22 Reviews and Ratings
Customer Care Executive
44 salaries
unlock blur

₹0.9 L/yr - ₹3 L/yr

BPO Executive
12 salaries
unlock blur

₹1.1 L/yr - ₹3 L/yr

Customer Service Executive
11 salaries
unlock blur

₹1 L/yr - ₹2.5 L/yr

Telecaller
9 salaries
unlock blur

₹1 L/yr - ₹2 L/yr

HR Executive
8 salaries
unlock blur

₹1 L/yr - ₹2 L/yr

Explore more salaries
Compare Gj Solutions with

TCS

3.7
Compare

Infosys

3.7
Compare

Wipro

3.7
Compare

HCLTech

3.6
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview