Ginesys Interview Questions, Process, and Tips

Normal aptitude questions

Assignment to write test cases on the given brd

Q1. Questions of api testing
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Q2. Different testing techniques
Ans. 
Different testing techniques include black box testing, white box testing, regression testing, and exploratory testing.
• Black box testing focuses on the functionality of the software without looking at the internal code.

• White box testing involves testing the internal code structure, paths, and branches.

• Regression testing ensures that new code changes do not negatively impact existing functionality.

• Exploratory testing in...read more
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Q1. Managerial round questions
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Took on spot test at mettl

Asked to write code for pallindrome
questions related to selenium, sql and testing methodoligies

Technical round with manager
asked to write sql queries: join subquery
scenario based testing related questions

60 minutes and the topics was- 1) Quantitative technique
2) logical reasoning
3) English comprehensive
4) DATA interpretation
5) General knowledge

> Amazon vs Flipkart which one is better?

> 20 minutes

Q1. Tell me about yourself?
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Q2. Family introduction
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Q3. Please share me your internship experience ?
Ans. 
I interned at a tech startup where I assisted with customer onboarding, training, and support.
• Assisted with customer onboarding process by creating user accounts and providing training sessions

• Handled customer support tickets and resolved issues in a timely manner

• Collaborated with the product team to provide feedback on user experience and suggest improvements
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Q4. What is your future goal?
Ans. 
My future goal is to become a senior Customer Success Manager and lead a team of successful professionals.
• Continue developing my skills in customer success and relationship management

• Gain experience in leadership and team management

• Work towards achieving measurable results and exceeding targets

• Attend relevant training and workshops to stay updated with industry trends
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Q5. Why do you want this job?
Ans. 
I am passionate about helping customers succeed and thrive in their business.
• I have a strong background in customer service and relationship management.

• I enjoy problem-solving and finding solutions to meet customer needs.

• I am excited about the opportunity to work closely with customers to ensure their success.

• I believe in the value of building long-term relationships with customers to drive loyalty and retention.
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Q6. What do you know more about the company ?
Ans. 
I know that the company specializes in providing customer success solutions for businesses.
• The company offers a range of customer success software and services tailored to meet the needs of businesses.

• They have a strong track record of helping clients improve customer satisfaction and retention rates.

• The company values building long-term relationships with customers and helping them achieve their goals.

• They prioritize ...read more
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Q7. What are your salary expectation?
Ans. 
I am looking for a competitive salary based on my experience and skills.
• I am open to discussing salary based on the responsibilities and expectations of the role.

• I have researched industry standards for Customer Success Manager salaries in this region.

• I am confident that my qualifications and experience warrant a competitive salary.

• I am flexible and willing to negotiate based on the overall compensation package offered
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Q8. Do you have any questions for me?
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Q1. Tell me about yourself?
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Q2. Family introduction?
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Q3. What you learned from your internship experience ?
Ans. 
I learned valuable communication and problem-solving skills during my internship.
• Developed strong communication skills through interacting with clients and team members

• Enhanced problem-solving abilities by tackling real-world challenges

• Gained hands-on experience in customer relationship management software

• Improved time management and organization skills by juggling multiple tasks simultaneously
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Q4. Please sale me ULIP policy?
Ans. 
ULIP policy offers investment and insurance benefits in one plan.
• ULIP combines investment and insurance in one policy

• Offers flexibility to choose investment options based on risk appetite

• Tax benefits available under Section 80C of the Income Tax Act

• Provides life cover along with potential for wealth creation

• Example: Invest in equity funds for higher returns or debt funds for stability
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Q5. Internship related questions ?
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Q6. What is your strength and weakness?
Ans. 
Strength: Strong communication skills, Weakness: Difficulty delegating tasks
• Strength: Excellent communication skills - able to effectively communicate with customers and team members

• Strength: Strong problem-solving abilities - can quickly identify and address customer issues

• Weakness: Difficulty delegating tasks - tend to take on too much responsibility instead of assigning tasks to others
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Q7. Why should i hire you?
Ans. 
I have a proven track record of driving customer success through strong communication, problem-solving skills, and a passion for helping others.
• I have X years of experience in customer success roles, where I consistently exceeded targets and received positive feedback from clients.

• I am skilled in building strong relationships with customers, understanding their needs, and providing tailored solutions to ensure their su...read more
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Q8. Do you have any questions for me?
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General reasoning, mathematics, English and apptitude

Q1. General personal life questions
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Q2. SDLC process? explain testing
Ans. 
SDLC process involves planning, designing, developing, testing, and deploying software. Testing ensures quality and functionality.
• SDLC (Software Development Life Cycle) process includes planning, designing, developing, testing, and deploying software.

• Testing is a crucial phase in SDLC to ensure the quality and functionality of the software.

• Different types of testing include unit testing, integration testing, system tes...read more
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Group Discussion which was simple all were selected

Q1. Ask rubbish questions
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Q1. Interview with Manager Mr.Prateek which also ask questions but related to Job discussion.. I was selected but interview questions was not to hard it's very simple he don't have enough knowledge
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Q1. ETL,BI,Data structure,SQL
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Performance Tuning,Increamental Load

Q1. HR questions about previous organisation
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Q1. Salary,expected joining
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Q1. All questions related to retail business and there logic with financial impact s mainly commerce student will clear the interview.
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Case study which u have to submit before one o one round

Question related to reasoning, English and math