Genpact
Vastu Housing Finance Interview Questions and Answers
Q1. What do you mean by depreciation
Depreciation refers to the decrease in value of an asset over time due to wear and tear, obsolescence, or other factors.
Depreciation is a method used in accounting to allocate the cost of an asset over its useful life.
It represents the reduction in the value of an asset on the balance sheet.
Depreciation can be calculated using various methods such as straight-line, declining balance, or units of production.
For example, a company purchases a machine for $10,000 with an estimat...read more
Q2. What is the csat and how to improve customer service
CSAT stands for Customer Satisfaction Score, and it can be improved by focusing on communication, training, and feedback.
Regularly collect feedback from customers to understand their needs and expectations.
Provide training to employees to improve their communication and problem-solving skills.
Implement a system for quick resolution of customer issues to increase satisfaction levels.
Personalize interactions with customers to make them feel valued and appreciated.
Use technology...read more
Q3. What is golden rule of accountin
The golden rule of accounting is to maintain accurate and complete records of all financial transactions.
Maintain accurate and complete records of all financial transactions
Ensure that all transactions are properly classified and recorded
Follow the generally accepted accounting principles (GAAP)
Perform regular audits to ensure accuracy and identify any discrepancies
Use reliable and secure accounting software to manage financial records
Examples: recording all sales and expense...read more
Q4. Are you able to work in rotational sift?
Yes, I am able to work in rotational shifts.
I have previous experience working in rotational shifts at my previous job.
I am flexible with my schedule and can easily adapt to different shift timings.
I understand the importance of rotational shifts in a processing executive role to ensure continuous operations.
I am willing to work nights, weekends, and holidays as needed.
Q5. What is customer service
Customer service is the support and assistance provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.
It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.
Examples of customer service activities include answering phone calls, responding to emails, and offering refunds or exchanges.
Good customer service can l...read more
Q6. what is BRS ?
BRS stands for Bank Reconciliation Statement, which is a document that compares the bank balance as per the company's records with the balance shown in the bank statement.
BRS helps in identifying discrepancies between the company's records and the bank statement.
It ensures that all transactions are accurately recorded and helps in detecting errors or fraud.
Examples of items included in BRS are outstanding checks, deposits in transit, bank errors, and service charges.
Reconcili...read more
Q7. Whats is finance?
Finance is the management of money and investments.
Finance involves managing money, investments, and other financial assets.
It includes activities such as budgeting, saving, investing, and borrowing.
Examples of finance include personal finance, corporate finance, and public finance.
Q8. What is the hygiene
Hygiene refers to practices that help maintain health and prevent the spread of diseases.
Hygiene includes practices such as washing hands regularly, brushing teeth, and keeping living spaces clean.
Proper hygiene can help prevent illnesses and infections.
Personal hygiene also includes grooming habits like bathing, hair care, and skincare.
Hygiene is important in food preparation to prevent foodborne illnesses.
Maintaining good hygiene is essential in healthcare settings to preve...read more
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