Fusion Microfinance Senior Executive - CRM Interview Questions and Answers

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Group discussion process done

Q1. What is your role in previous company?
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Q2. Cibil realated question ❓
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Q1. How the roles of Mahindra Finance company?
Ans. 
Mahindra Finance company plays a crucial role in providing financial services to customers for purchasing Mahindra vehicles and equipment.
• Mahindra Finance offers loans for purchasing Mahindra vehicles such as cars, tractors, and commercial vehicles.

• They provide financing options for customers to buy Mahindra equipment like tractors, construction equipment, and agricultural machinery.

• The company also offers insurance pr...read more
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Q2. What are the Sales executive?
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Sales executives are professionals responsible for selling products or services to customers.
• Developing and implementing sales strategies to achieve sales targets

• Building and maintaining relationships with customers

• Identifying new business opportunities

• Negotiating and closing sales deals

• Providing excellent customer service

• Analyzing market trends and competitor activities

• Preparing sales reports and forecasts
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Q1. What are the Mahindra Finance company working culture?
Ans. 
Mahindra Finance company has a collaborative and inclusive working culture focused on employee growth and development.
• Collaborative work environment where teamwork is encouraged

• Inclusive culture that values diversity and different perspectives

• Focus on employee growth and development through training and mentorship programs

• Open communication channels for feedback and suggestions

• Emphasis on work-life balance for employee
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Q1. Tell me about yourself ?
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Q2. How many years you have experience ?
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Q1. Why do want to work here
Ans. As I am fresher ,I don't have experience but I am quick learner
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Q2. Your qualifications
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I have completed my MBA (hr, finance) in Sam global University
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Q3. Skills, knowledge
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Good communication skills,I have experience in tele calling
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Q4. Your short term goals
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My short term goal is to get a job in well reputed company like yours
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Q5. Why do you want a job
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Q1. Your good name ,
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Q2. Your qualifications
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Q3. Your short term goals
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Q4. Do have any experience
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Q5. Job related questions and information
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Q1. About myself and my job
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Q2. Iam Harikrishnan
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Q3. I have experiencein 6years inShriramfinace
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Q4. I am honestly done my job
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Q5. If u give me a opportunity
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The psychometric test was the initial assessment.

Q1. Basic Hr related questions
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Q2. Pf related questions
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Q3. Esicrelated questions
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Q4. Recruitment process
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Q1. Introduce Yourself
Ans. 
I am a seasoned HR professional with 10+ years of experience in recruitment, employee relations, and performance management.
• 10+ years of experience in HR

• Specialize in recruitment, employee relations, and performance management

• Strong communication and interpersonal skills

• Experience in developing HR policies and procedures
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Q2. Do you have knowledge of Excel?
Ans. 
Yes, I have extensive knowledge of Excel including formulas, functions, pivot tables, and data analysis.
• Proficient in creating and editing spreadsheets

• Skilled in using formulas and functions for data manipulation

• Experience with pivot tables for data analysis

• Knowledge of data visualization techniques in Excel

• Familiarity with advanced features like macros and VBA programming
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Q3. Practical Examination of Excel and its formulas
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Q4. What are your experiences in last company.
Ans. 
I have 5 years of experience in HR roles at my last company, including recruitment, employee relations, and training.
• Managed recruitment process for various positions within the company

• Handled employee relations issues and conflicts

• Conducted training sessions for new hires and existing employees

• Implemented HR policies and procedures to ensure compliance with labor laws

• Collaborated with management to address organizatio
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Q5. What is your family Background?
Ans. 
My family background is diverse and includes a mix of professions and cultural backgrounds.
• My family members come from various professions such as doctors, engineers, teachers, and business owners.

• We have a mix of cultural backgrounds including Indian, American, and European.

• Family gatherings are always lively with discussions on various topics ranging from politics to sports.

• We prioritize family values and support eac
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Q1. They are ask about Excel
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Q2. Ask about PL recovery knowledge
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