Fujitsu Senior Customer Support Engineer Interview Questions and Answers

Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated

Q1. I can when in this companey
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Q2. When apprament letter
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The question seems to be asking about the timing of an appointment letter.
• An appointment letter is typically sent out before a scheduled meeting or interview.

• It is important to confirm the timing and details mentioned in the appointment letter.

• If the appointment letter is not received on time, it is advisable to follow up with the sender.
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Q3. Monday i can jain in this companey
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Q1. Tell me about your self.
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Q2. Why want to join this job.
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I want to join this job because, I want to grow my career and enhance my skile and being a self independent
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Q3. What is your weakness and strength?
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My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
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Q4. What are your career goals?
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Q5. Tell me about your family background
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A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
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It was bad, its terrible company

Q1. Worst company and worst HR
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Q1. Most fake company and fake, horrible interview experience
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Most third class job

Q1. Waste of time, horrible
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Q1. Tell me about your self
Ans. 
I am a dedicated and experienced customer service professional with a passion for helping others.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries and resolving issues efficiently

• I am a strong communicator and problem-solver

• I am committed to providing excellent service and building positive relationships with customers
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Q2. Tell about our company?
Ans. 
Our company is a leading provider of customer service solutions in the retail industry.
• Founded in 2005

• Headquartered in New York City

• Specializes in providing personalized customer service experiences

• Works with top retail brands such as Macy's and Nordstrom
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Aptitude test, English grammer communication

Q1. About yourself, leadership principles
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Q2. Previous experience
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It only ask about mathematical , and grammatical knowledge

Q1. Normal introduction , and looking communication skills
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Q1. What is cx service , how can you tackle a difficult cx
Ans. 
CX service refers to customer experience service, and tackling a difficult CX involves active listening, empathy, problem-solving, and effective communication.
• Active listening to understand the customer's concerns and needs

• Showing empathy towards the customer's situation and emotions

• Problem-solving to find a solution that meets the customer's expectations

• Effective communication to explain the resolution and ensure cust
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Q1. Introduction, Related field Knowledge
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Q1. Iwant customer service
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Q2. What is your proficiency level in English and Telugu when communicating with customers?
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Q3. Customer care executive
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Q4. May I speak in interwiew in Telugu or english
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Any update

Q1. Any one else has been there solution
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Decoding