Friends IT Services
Tahal Group Interview Questions and Answers
Q1. How can a customer update windows 11 on a i7 7700k powered computer
Windows 11 can be updated on an i7 7700k powered computer through Windows Update or manually downloading the update from Microsoft's website.
Go to Settings > Update & Security > Windows Update and click Check for updates
If the update is available, click Download and install
Alternatively, download the update manually from Microsoft's website and install it
Make sure the computer meets the minimum system requirements for Windows 11
Q2. A clients computer crashed after working on it how would you handle the client
I would apologize for the inconvenience and offer to troubleshoot the issue to resolve it.
Express empathy and understanding for the client's frustration
Assure the client that you will do everything possible to resolve the issue
Ask the client about the symptoms and details of the crash
Offer to troubleshoot the issue remotely or schedule an onsite visit if necessary
Provide regular updates to the client on the progress of the troubleshooting and resolution
Q3. How do you resolve windows update not updating issue?
Windows update not updating issue can be resolved by checking for updates, restarting the computer, running troubleshooter, and resetting Windows update components.
Check for updates manually
Restart the computer
Run Windows update troubleshooter
Reset Windows update components
Q4. Outlook send/receive not working, how to resolve it?
Check network connection, restart Outlook, check email account settings.
Ensure network connection is stable and working
Restart Outlook and try again
Check email account settings, including server name and port numbers
Check for any updates or patches for Outlook
Disable any antivirus or firewall temporarily to see if it's causing the issue
Q5. How do you resolve a driver malfunctioning issue?
To resolve a driver malfunctioning issue, update or reinstall the driver.
Check for any updates available for the driver
Uninstall the driver and reinstall it
Rollback the driver to the previous version
Check for any hardware issues causing the malfunction
Q6. How to resolve Bluetooth not working issue?
Check Bluetooth settings, restart device, update drivers, reset Bluetooth module
Check if Bluetooth is turned on and device is discoverable
Restart the device and try connecting again
Update Bluetooth drivers
Reset Bluetooth module by disabling and enabling it
Q7. How do you resolve Blue screen issue?
Blue screen issues can be resolved by identifying the root cause and taking appropriate actions.
Check for hardware issues such as faulty RAM or hard drive
Update drivers and firmware
Scan for malware and viruses
Check for overheating
Perform system restore or reinstall operating system if necessary
Q8. How to resolve a missing DLL issue?
Missing DLL issue can be resolved by reinstalling the program or downloading the DLL file from a trusted source.
Check if the DLL file is present in the correct location
Reinstall the program that is giving the error
Download the DLL file from a trusted source and place it in the correct location
Use a DLL repair tool to fix the issue
Q9. How to optimise a slow computer?
Optimise a slow computer by cleaning up disk space, disabling unnecessary startup programs, updating drivers and software, and adding more RAM.
Clean up disk space by deleting temporary files, uninstalling unused programs, and running disk cleanup tool
Disable unnecessary startup programs by using Task Manager or a third-party tool like CCleaner
Update drivers and software to the latest version to improve performance and fix bugs
Add more RAM if possible to increase the computer'...read more
Top Interview Questions from Similar Companies
Reviews
Interviews
Salaries
Users/Month