Friends IT Services Interview Questions and Answers

I am a highly skilled System Administrator with experience in managing complex IT infrastructures.

• I have a strong background in networking, security, and virtualization technologies.

• I am proficient in scripting languages such as Python and Bash.

• I have experience in managing both Windows and Linux servers.

• I am a quick learner and always eager to expand my knowledge and skills.

• I am a team player and have excellent commun...read more

As a system administrator, my typical day involves monitoring and maintaining servers, troubleshooting issues, and ensuring system security.

• Check server logs and performance metrics

• Respond to user requests and troubleshoot issues

• Install and configure software updates

• Monitor system security and implement necessary measures

• Collaborate with other IT professionals to plan and implement new projects

Yes, I have a few questions.

• Can you tell me more about the company culture?

• What are the biggest challenges the IT team is currently facing?

• What opportunities are there for professional development?

• Can you walk me through a typical day in this role?

• What is the company's approach to work-life balance?

To resolve a driver malfunctioning issue, update or reinstall the driver.

• Check for any updates available for the driver

• Uninstall the driver and reinstall it

• Rollback the driver to the previous version

• Check for any hardware issues causing the malfunction

Windows update not updating issue can be resolved by checking for updates, restarting the computer, running troubleshooter, and resetting Windows update components.

• Check for updates manually

• Restart the computer

• Run Windows update troubleshooter

• Reset Windows update components

Blue screen issues can be resolved by identifying the root cause and taking appropriate actions.

• Check for hardware issues such as faulty RAM or hard drive

• Update drivers and firmware

• Scan for malware and viruses

• Check for overheating

• Perform system restore or reinstall operating system if necessary

Check network connection, restart Outlook, check email account settings.

• Ensure network connection is stable and working

• Restart Outlook and try again

• Check email account settings, including server name and port numbers

• Check for any updates or patches for Outlook

• Disable any antivirus or firewall temporarily to see if it's causing the issue

Missing DLL issue can be resolved by reinstalling the program or downloading the DLL file from a trusted source.

• Check if the DLL file is present in the correct location

• Reinstall the program that is giving the error

• Download the DLL file from a trusted source and place it in the correct location

• Use a DLL repair tool to fix the issue

Windows 11 can be updated on an i7 7700k powered computer through Windows Update or manually downloading the update from Microsoft's website.

• Go to Settings > Update & Security > Windows Update and click Check for updates

• If the update is available, click Download and install

• Alternatively, download the update manually from Microsoft's website and install it

• Make sure the computer meets the minimum system requirements for ...read more

Optimise a slow computer by cleaning up disk space, disabling unnecessary startup programs, updating drivers and software, and adding more RAM.

• Clean up disk space by deleting temporary files, uninstalling unused programs, and running disk cleanup tool

• Disable unnecessary startup programs by using Task Manager or a third-party tool like CCleaner

• Update drivers and software to the latest version to improve performance and ...read more

Check Bluetooth settings, restart device, update drivers, reset Bluetooth module

• Check if Bluetooth is turned on and device is discoverable

• Restart the device and try connecting again

• Update Bluetooth drivers

• Reset Bluetooth module by disabling and enabling it

I would apologize for the inconvenience and offer to troubleshoot the issue to resolve it.

• Express empathy and understanding for the client's frustration

• Assure the client that you will do everything possible to resolve the issue

• Ask the client about the symptoms and details of the crash

• Offer to troubleshoot the issue remotely or schedule an onsite visit if necessary

• Provide regular updates to the client on the progress of...read more