Flurys Swiss Confectionery Outlet Manager Interview Questions and Answers

Q1. Self information
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Q2. Why you live current job
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Q1. What is p&l and how to calculate
Ans. 
P&L stands for profit and loss. It is a financial statement that summarizes the revenues, costs, and expenses incurred during a specific period of time.
• P&L shows the financial performance of a business.

• To calculate P&L, subtract total expenses from total revenue.

• Example: If a business has $100,000 in revenue and $80,000 in expenses, the P&L would be $20,000.

• P&L helps in analyzing the profitability of a business and mak
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Q2. What is a food cost and how to calculate
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Food cost is the ratio of the cost of ingredients used in a dish to the selling price of that dish.
• Food cost = (Cost of ingredients used in dish / Selling price of dish) x 100

• Helps in determining profitability and pricing strategies

• Monitor food cost regularly to control expenses and maximize profits
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Q3. How to cantrol on wastage
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To control wastage, implement proper inventory management, train staff on portion control, monitor production processes, and analyze wastage data.
• Implement proper inventory management to track stock levels and reduce over-ordering.

• Train staff on portion control techniques to minimize food and beverage wastage.

• Monitor production processes to identify areas where wastage can be reduced.

• Analyze wastage data regularly to p...read more
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Q4. What is a KPI
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KPI stands for Key Performance Indicator, a measurable value that demonstrates how effectively a company is achieving key business objectives.
• KPIs are used to evaluate the success of an organization or a particular activity.

• They help in setting goals and tracking progress towards those goals.

• Examples of KPIs include sales revenue, customer retention rate, and employee satisfaction.

• KPIs should be specific, measurable, a
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Q1. Experience about working and product knowledge. Inventory, FIFO process, Par stock quentity
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Q2. Keeping stock as per production dept. Requirement
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Q1. Basic questions about cafe handling
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Q1. About salary expectations
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Q1. Why you want to join CCd ?
Ans. 
I want to join CCD because of their strong brand reputation and focus on customer satisfaction.
• CCD has a strong brand reputation in the coffee industry

• I appreciate CCD's focus on customer satisfaction and quality of service

• I believe CCD offers great opportunities for growth and development in the hospitality industry
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Q2. Where you see your self in next 5 years ?
Ans. 
In 5 years, I see myself as a successful Cafe Manager, leading a team of dedicated staff and expanding the business to new locations.
• Continuing to improve my leadership skills through ongoing training and development programs

• Expanding the menu offerings to cater to a wider range of customers

• Implementing sustainable practices to reduce waste and improve the cafe's environmental impact
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Q1. Tell about your self
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Experienced cafe manager with a passion for creating welcoming environments and delivering exceptional customer service.
• Managed a team of 15 staff members at a busy cafe, ensuring smooth operations and high customer satisfaction

• Implemented new menu items and promotions to increase sales by 20%

• Trained staff on customer service techniques and product knowledge to enhance the overall dining experience
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Q2. How do you know cafe coffee day
Ans. 
I am familiar with Cafe Coffee Day through their popular chain of cafes known for their coffee and cozy ambiance.
• I have visited Cafe Coffee Day outlets in various cities

• I have tried their signature coffee blends like the Cafe Frappe and Espresso

• I follow their social media pages for updates on new menu items and promotions
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Background , past work exp.
Reason and vision for a wonderful opprtunity

Business case study . How to impliment it. Success formula .

Q1. Basic introduction and about study background
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Q1. Asking experience about industrial training
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