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FinThrive

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FinThrive Customer Success Manager Interview Questions and Answers for Experienced

Updated 15 Jun 2024

FinThrive Customer Success Manager Interview Experiences for Experienced

1 interview found

Customer Success Manager Interview Questions & Answers

user image Anonymous

posted on 15 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Introduction
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Deep dive into KRAs and KPIs of the past experience since for the CSM role the minimum experience required is 5years.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. This round was taken by the head of the department which was an on shore Manager from the US team. He asked more behavioural and situational questions
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Then there was a presentation round for which the topic was shared in the previous round. The questions were again basic like how can you impact at the strategic level being a CSM.
    • Add your answer
  • Q2. How will you coordinate with the sales teams.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For the CSM role, the batch was pilot and I think there were limited positions around 6 of which 5 have been closed already.

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Interview Tips & Stories
2w
amanchoudhari
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·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
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FinThrive Interview FAQs

How many rounds are there in FinThrive Customer Success Manager interview for experienced candidates?
FinThrive interview process for experienced candidates usually has 4 rounds. The most common rounds in the FinThrive interview process for experienced candidates are One-on-one Round and HR.
What are the top questions asked in FinThrive Customer Success Manager interview for experienced candidates?

Some of the top questions asked at the FinThrive Customer Success Manager interview for experienced candidates -

  1. Then there was a presentation round for which the topic was shared in the previ...read more
  2. This round was taken by the head of the department which was an on shore Manage...read more
  3. Deep dive into KRAs and KPIs of the past experience since for the CSM role the ...read more

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