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FinThrive Customer Success Manager Interview Questions and Answers

Updated 15 Jun 2024

FinThrive Customer Success Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Deep dive into KRAs and KPIs of the past experience since for the CSM role the minimum experience required is 5years.
Round 3 - One-on-one 

(1 Question)

  • Q1. This round was taken by the head of the department which was an on shore Manager from the US team. He asked more behavioural and situational questions
Round 4 - One-on-one 

(2 Questions)

  • Q1. Then there was a presentation round for which the topic was shared in the previous round. The questions were again basic like how can you impact at the strategic level being a CSM.
  • Q2. How will you coordinate with the sales teams.

Interview Preparation Tips

Interview preparation tips for other job seekers - For the CSM role, the batch was pilot and I think there were limited positions around 6 of which 5 have been closed already.

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and ...

Interview Preparation Tips

Interview preparation tips for other job seekers - India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and I have a great day

Interview Questionnaire 

1 Question

  • Q1. India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and ...

Interview Preparation Tips

Interview preparation tips for other job seekers - India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and I have a great day

Interview Questionnaire 

1 Question

  • Q1. India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and ...

Interview Preparation Tips

Interview preparation tips for other job seekers - India lends customer helpline customer number online loan app (O98,75,6I,9O,88) service tollfree BBG compromise with a new one of school and i have great day of school and I have a great day of school and I have a great day

I applied via Referral and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your last big incentive achieve
  • Ans. 

    I successfully achieved a 20% increase in sales for my team's product line.

    • Implemented a targeted marketing campaign to reach new customers

    • Analyzed market trends and competitor strategies to identify opportunities

    • Collaborated with cross-functional teams to improve product features and pricing

    • Provided training and support to sales representatives to enhance their performance

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What is ur big incentive
  • Ans. 

    My big incentive is to constantly learn and grow in my role, while also contributing to the success of the company.

    • I am motivated by the opportunity to develop new skills and knowledge

    • I am driven by the desire to make a meaningful impact in my work

    • I am inspired by the company's mission and vision

    • I am excited by the prospect of career advancement and personal growth

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Management is not perfect
Need changes some police structure.

I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. SQl window functions, how to use joins group by in queries, how data analytics works.. What is ETL

Interview Preparation Tips

Interview preparation tips for other job seekers - Have knowledge about finance domain. Be yourself. Prepare really good for SQL. Know your way in data analytics and engineering.

I applied via Internshala and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Gain practical knowledge and write blogs
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. How event loop works?
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
  • Q2. Situation based qiestions
  • Q3. What do you know about this company
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Regarding the experience and project work
Round 2 - Coding Test 

DSA medium level questions regarding stack, queue , arrays

Round 3 - One-on-one 

(1 Question)

  • Q1. DSA Medium and Low Level
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FinThrive Interview FAQs

How many rounds are there in FinThrive Customer Success Manager interview?
FinThrive interview process usually has 4 rounds. The most common rounds in the FinThrive interview process are One-on-one Round and HR.
What are the top questions asked in FinThrive Customer Success Manager interview?

Some of the top questions asked at the FinThrive Customer Success Manager interview -

  1. Then there was a presentation round for which the topic was shared in the previ...read more
  2. This round was taken by the head of the department which was an on shore Manage...read more
  3. Deep dive into KRAs and KPIs of the past experience since for the CSM role the ...read more

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FinThrive Customer Success Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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