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FinThrive Customer Success Manager Interview Questions and Answers

Updated 15 Jun 2024

FinThrive Customer Success Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Deep dive into KRAs and KPIs of the past experience since for the CSM role the minimum experience required is 5years.
Round 3 - One-on-one 

(1 Question)

  • Q1. This round was taken by the head of the department which was an on shore Manager from the US team. He asked more behavioural and situational questions
Round 4 - One-on-one 

(2 Questions)

  • Q1. Then there was a presentation round for which the topic was shared in the previous round. The questions were again basic like how can you impact at the strategic level being a CSM.
  • Q2. How will you coordinate with the sales teams.

Interview Preparation Tips

Interview preparation tips for other job seekers - For the CSM role, the batch was pilot and I think there were limited positions around 6 of which 5 have been closed already.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Telecom domain questions and project management experience questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What you know about It hardware?
  • Ans. 

    IT hardware refers to physical components of a computer system, such as the motherboard, CPU, RAM, and hard drive.

    • IT hardware includes components like motherboards, CPUs, RAM, and hard drives.

    • It also encompasses peripherals like monitors, keyboards, and printers.

    • Understanding IT hardware is essential for troubleshooting and maintaining computer systems.

    • Examples of IT hardware brands include Intel, AMD, Samsung, and Wes

  • Answered by AI
  • Q2. What you know about material management?
  • Ans. 

    Material management involves planning, organizing, and controlling the flow of materials from acquisition to consumption.

    • Involves procurement, storage, and distribution of materials

    • Focuses on optimizing inventory levels to meet demand

    • Includes forecasting, inventory control, and supplier management

    • Ensures efficient use of resources and cost-effective operations

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What you know about IT hardware?
  • Ans. 

    IT hardware refers to physical components of a computer system, such as the motherboard, CPU, RAM, and hard drive.

    • IT hardware includes components like motherboards, CPUs, RAM, hard drives, and graphics cards.

    • Understanding IT hardware is essential for troubleshooting computer issues and upgrading systems.

    • Examples of IT hardware brands include Intel, AMD, NVIDIA, and Western Digital.

  • Answered by AI
  • Q2. What you know about material management ?
  • Ans. 

    Material management involves planning, organizing, and controlling the flow of materials from acquisition to use or disposal.

    • Involves procurement, storage, and distribution of materials

    • Ensures efficient use of resources and cost-effective operations

    • Includes inventory management and supply chain optimization

    • Focuses on reducing waste and improving productivity

    • Examples: Just-in-time inventory system, ABC analysis for inve

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Store Manager, IT hardware
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - Coding Test 

I constructed two programs in C#.

Round 2 - Technical 

(1 Question)

  • Q1. Technical panel asked questions for experienced developer
Round 3 - HR 

(1 Question)

  • Q1. Final round and questions were simple about bacground commute and future goals

Interview Questionnaire 

1 Question

  • Q1. Planning process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear on planning process

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. C c++ javascript HTML Java
  • Q2. What sir or mum required Is

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Saurabh Saxena
I live in nadaiya rampur Post govindpur tilhar shahjahanpur Uttar Pradesh
I have a complete graduation BCA

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test will a hackerrank test where it might have technical MCQ and/or coding test.

Round 2 - Technical 

(1 Question)

  • Q1. Interviewer will test your logic building capability with puzzel/coding and technical questions and experience discussion.
Round 3 - One-on-one 

(1 Question)

  • Q1. Its a normal discussion with HR about CTC and all.

Interview Preparation Tips

Interview preparation tips for other job seekers - In TR interviewer are really good. They will help you and give hints. They mostly check if you have problem solving approch.

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Ques. related about security, troubleshooting, installation & Maintenance. both windows and linux.

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good experience candidate must have basic knowledge of all basic fundamentals in windows and linux too.
and candidate have also good knowledge in networking, hardware and software.

I appeared for an interview before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 90 minutes
Round difficulty - Medium

It was Technical + Aptitude MCQ round.The technical section consisted if MCQ related to DSA,OS,DBMS.The aptitude section consisted of questions related to basic mathematics.

  • Q1. 

    Candies Distribution Problem Statement

    Prateek is a kindergarten teacher with a mission to distribute candies to students based on their performance. Each student must get at least one candy, and if two s...

  • Ans. 

    The task is to distribute candies to students based on their performance while minimizing the total candies distributed.

    • Create an array to store the minimum candies required for each student.

    • Iterate through the students' ratings array to determine the minimum candies needed based on the given criteria.

    • Consider the ratings of adjacent students to decide the number of candies to distribute.

    • Calculate the total candies req...

  • Answered by AI
Round 2 - Face to Face 

(2 Questions)

Round duration - 30 minutes
Round difficulty - Medium

It was a technical interview testing the basic skills of OS and DBMS of candidates along with few project discussions from your CV.

  • Q1. Can you write 15 Linux commands along with their functions?
  • Ans. 

    List of 15 Linux commands with their functions

    • ls - list directory contents

    • pwd - print working directory

    • cd - change directory

    • mkdir - make a new directory

    • rm - remove files or directories

    • cp - copy files and directories

    • mv - move or rename files and directories

    • grep - search for patterns in files

    • chmod - change file permissions

    • ps - display information about running processes

    • top - display and update sorted information about pr...

  • Answered by AI
  • Q2. What are DDL (Data Definition Language) and DML (Data Manipulation Language)?
  • Ans. 

    DDL is used to define the structure of database objects, while DML is used to manipulate data within those objects.

    • DDL includes commands like CREATE, ALTER, DROP to define database objects like tables, indexes, etc.

    • DML includes commands like INSERT, UPDATE, DELETE to manipulate data within tables.

    • Example of DDL: CREATE TABLE employees (id INT, name VARCHAR(50));

    • Example of DML: INSERT INTO employees VALUES (1, 'John Doe

  • Answered by AI

Interview Preparation Tips

Professional and academic backgroundI completed Computer Science Engineering from Vellore Institute of Technology. I applied for the job as System Engineer in BangaloreEligibility criteriaAbove 8 CGPACerner Corporation interview preparation:Topics to prepare for the interview - Data Structures, DBMS, Linux, Algorithms,Cloud computing, Operating systemsTime required to prepare for the interview - 2 monthsInterview preparation tips for other job seekers

Tip 1 : Be clear about the concepts of Linux and shell scripting.
Tip 2 : Learn about the basics of Data structures and Algorithm.
Tip 3 : Be prepared to explain your projects mentioned in your CV.

Application resume tips for other job seekers

Tip 1 : Use professional Keywords in your resume.
Tip 2 : Don't mention anything you are not confident in.

Final outcome of the interviewSelected

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Machine Learning, statistics, PowerBI, Python

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic interview questions based on the skills mentioned in your resume.

FinThrive Interview FAQs

How many rounds are there in FinThrive Customer Success Manager interview?
FinThrive interview process usually has 4 rounds. The most common rounds in the FinThrive interview process are One-on-one Round and HR.
What are the top questions asked in FinThrive Customer Success Manager interview?

Some of the top questions asked at the FinThrive Customer Success Manager interview -

  1. Then there was a presentation round for which the topic was shared in the previ...read more
  2. This round was taken by the head of the department which was an on shore Manage...read more
  3. Deep dive into KRAs and KPIs of the past experience since for the CSM role the ...read more

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FinThrive Customer Success Manager Interview Process

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Interview experience

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3.0/5

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4.0

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4.0

Salary

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1.0

Company culture

1.0

Promotions

3.0

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