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FinCrif Customer Support Executive Interview Questions and Answers

Updated 13 Jan 2025

FinCrif Customer Support Executive Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Only for experience and how to achieve any target

Round 2 - HR 

(1 Question)

  • Q1. How to work with team
  • Ans. 

    Working with a team involves communication, collaboration, and mutual respect.

    • Communicate openly and effectively with team members

    • Collaborate on projects and tasks to achieve common goals

    • Respect each team member's opinions and contributions

    • Provide support and assistance to team members when needed

    • Celebrate team successes and learn from failures together

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. First of introduce and experience

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic details, qualification,skills int
  • Q2. Last salary and expected

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and enjoy the day, just be yourself and loyal to the interviewer

I applied via Referral and was interviewed before Jun 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your previous experience in this job?
  • Q2. How to sale a product. Plz sale this item .
  • Ans. 

    To sell a product, understand the customer's needs and show how the product can fulfill them.

    • Identify the customer's pain points and how the product can solve them

    • Highlight the unique features and benefits of the product

    • Create a sense of urgency or scarcity to encourage purchase

    • Offer a guarantee or trial period to reduce risk for the customer

    • Build rapport and establish trust with the customer

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Why should I hiring you.
Round 4 - One-on-one 

(1 Question)

  • Q1. Introduce yourself ,are you comfortable to the field sales.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best forever , that job was comfortable for us

I applied via Job Portal and was interviewed in Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Checking your communication skills and writing skills
Round 3 - Aptitude Test 

Mock chat

Round 4 - One-on-one 

(1 Question)

  • Q1. Salary discussion and job roles

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good experience, Hoping I lp get an opportunity to grow.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website

Round 1 - HR 

(5 Questions)

  • Q1. High intrest rate
  • Q2. Bad proces new laon
  • Q3. Long process of loan
  • Ans. 

    The long process of loan involves several steps and documentation.

    • The loan application process typically starts with filling out an application form.

    • The lender then reviews the application and checks the applicant's creditworthiness.

    • If approved, the borrower may need to provide additional documents such as income proof, bank statements, etc.

    • The lender evaluates the borrower's financial situation and determines the loan...

  • Answered by AI
  • Q4. Heavy file charge
  • Q5. Loan amount minimum

I applied via Approached by Company and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction,and
Round 3 - Technical 

(2 Questions)

  • Q1. How is this communicatin please check
  • Ans. 

    The question is unclear and seems to contain a typo.

    • The question is incomplete and lacks context.

    • There is a typo in the word 'communicatin'.

    • Please provide more information or rephrase the question.

  • Answered by AI
  • Q2. How to speak language please check again
  • Ans. 

    To speak a language effectively, one must practice regularly and focus on pronunciation, grammar, and vocabulary.

    • Practice speaking the language regularly with native speakers or language partners

    • Focus on improving pronunciation, grammar, and vocabulary through language classes or online resources

    • Listen to and watch media in the target language to improve comprehension and fluency

    • Use language learning apps or flashcards...

  • Answered by AI
Round 4 - Assignment 

Do assignment about kist app and the courses it covers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and experience knowledge Take The company after checking
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normal question like tell me about yourself? about work experience.letter she asked me sell me anything you want to select.i selected smartphone to sell .
Round 3 - HR 

(1 Question)

  • Q1. Asked about family background about work experience.thats it

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,if you already have an experience from sales then that will be easy.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self knowledge and experience
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction, share ur views on some topic
  • Q2. Ur aim, skills and about u beside of introduction

Interview Preparation Tips

Topics to prepare for CRED Senior Executive interview:
  • Nothing much be confident
  • Nd u have to know about collections
Interview preparation tips for other job seekers - Be confident always while u give interviews nd seemed like a responsible person

I applied via Campus Placement and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of java(OOP, strings and collections), college projects, and how I was involved in that projects.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was a bit easy as the company came to college, they asked only the basics of java and my college projects and some HR-related questions like tell me about yourself and some time management questions about the projects and academics.

FinCrif Interview FAQs

How many rounds are there in FinCrif Customer Support Executive interview?
FinCrif interview process usually has 3 rounds. The most common rounds in the FinCrif interview process are HR and Group Discussion.

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FinCrif Customer Support Executive Interview Process

based on 1 interview

Interview experience

2
  
Poor
View more

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FinCrif Customer Support Executive Reviews and Ratings

based on 2 reviews

2.3/5

Rating in categories

3.0

Skill development

2.7

Work-life balance

2.3

Salary

1.3

Job security

2.6

Company culture

1.6

Promotions

1.6

Work satisfaction

Explore 2 Reviews and Ratings
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₹2.1 L/yr - ₹4 L/yr

Team Lead
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₹3.6 L/yr - ₹4.2 L/yr

Customer Support Executive
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₹1.8 L/yr - ₹4 L/yr

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