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Financepeer Customer Success Associate Interview Questions and Answers
Financepeer Customer Success Associate Interview Experiences
1 interview found
(1 Question)
- Q1. Telephone round only ask details
(1 Question)
- Q1. 1.about self 2. Last work 3. Check communication
Interview Preparation Tips
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Interview questions from similar companies
Customer Support Executive Interview Questions & Answers
5paisa Capital Ltd.
Laxman Parab
posted on 24 Apr 2024
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self ?
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. What do you know about stocks market?
- Ans.
Stock market is a platform where buying, selling, and issuing of shares of publicly-held companies take place.
Stock market is a place where investors can buy and sell shares of publicly traded companies.
Stock prices are influenced by various factors such as company performance, economic indicators, and market trends.
Investors can make profits by buying low and selling high, or through dividends paid by the company.
Ther...
(2 Questions)
- Q1. What is Derivatives?
- Ans.
Derivatives are financial instruments whose value is derived from an underlying asset or group of assets.
Derivatives can be used for hedging, speculation, or arbitrage.
Examples of derivatives include futures contracts, options, and swaps.
Derivatives allow investors to take positions on the future price movements of assets without actually owning the assets.
- Q2. What do you know about Future and options and Mutual fund?
- Ans.
Futures and options are financial instruments that derive their value from an underlying asset, while mutual funds pool money from multiple investors to invest in a diversified portfolio of securities.
Futures and options are types of financial derivatives that allow investors to speculate on the price movements of an underlying asset without actually owning it.
Mutual funds are investment vehicles that pool money from m...
Customer Care Executive Interview Questions & Answers
5paisa Capital Ltd.
Anonymous
posted on 17 Nov 2023
Selected
I applied via Referral and was interviewed in May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About your self Experience Last company name What process of last company How left your previous job
- Q2. Last experience of company
- Ans.
My last experience with the company was positive and I enjoyed working with a diverse team.
Worked closely with a diverse team to address customer concerns
Received positive feedback from customers for resolving issues efficiently
Participated in training sessions to improve customer service skills
Interview Preparation Tips
- Normal
I applied via Referral and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Normal questions were asked by HR team like tell me about yourself.
- Q2. What qualities require for sales?
- Ans.
Salespeople require qualities such as communication skills, persistence, adaptability, and product knowledge.
Excellent communication skills to build relationships with clients
Persistence to follow up with leads and close deals
Adaptability to changing market trends and customer needs
Product knowledge to effectively pitch and answer questions
Confidence and charisma to persuade potential customers
Time management and organ...
- Q3. They check my confidence by saying this is not lead generation process,its end to end sale how you will manage?
- Q4. What is insurance?
- Ans.
Insurance is a contract between an individual and an insurance company to protect against financial loss.
Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.
The individual pays a premium to the insurance company in exchange for coverage.
The insurance company assumes the risk of financial loss and pays out claims when necessary.
Types of insurance include ...
Interview Preparation Tips
I applied via Indeed and was interviewed in Dec 2018. There were 6 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Taxation in mutual fund in equity fund and debt Fund .short term as well as for long term
- Ans.
Taxation in mutual funds varies for equity and debt funds, and for short and long term investments.
Equity funds held for more than a year are taxed at 10% on gains above Rs. 1 lakh
Short-term gains in equity funds are taxed at 15%
Debt funds held for less than 3 years are taxed as per the investor's income tax slab
Long-term gains in debt funds are taxed at 20% with indexation benefit
Dividends from mutual funds are tax-fr
- Q2. Sip, stp, swp, AIF etc
- Q3. Situation basis questions like how will give advice client to client
Interview Preparation Tips
Experience: Experience in Mutual fund industry more than 1 year
General Tips: This start up company , they need people who self start and easy going people.
Skills: Communication, Problem Solving
Duration: <1 week
Selected
I applied via Job Fair and was interviewed in Sep 2024. There was 1 interview round.
(1 Question)
- Q1. What is agile method
- Ans.
Agile method is a project management approach that emphasizes flexibility, collaboration, and iterative development.
Agile focuses on delivering value to customers through continuous planning, feedback, and adaptation.
It involves breaking down projects into smaller, manageable tasks called sprints.
Teams work closely together and communicate regularly to ensure alignment and progress.
Common agile frameworks include Scrum
Skills evaluated in this interview
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.
Great interview and great discussion with hr
Website based on shopping and fashion
Business Analyst Interview Questions & Answers
Avanse Financial Services
Anonymous
posted on 31 Mar 2022
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a detail-oriented business analyst with a strong background in data analysis and problem-solving.
Experienced in gathering and analyzing business requirements
Skilled in creating detailed reports and presentations
Proficient in using data visualization tools like Tableau
Strong communication and interpersonal skills
Certified in Agile methodologies
- Q2. What is your day 2 day activities
- Ans.
As a Business Analyst, my day-to-day activities involve gathering and analyzing data, creating reports, identifying business trends, and collaborating with stakeholders.
Conducting meetings with stakeholders to gather requirements
Analyzing data to identify trends and insights
Creating reports and presentations to communicate findings
Collaborating with cross-functional teams to implement solutions
Monitoring and evaluating
- Q3. How many applications have been made
- Ans.
The number of applications made is confidential and not publicly disclosed.
The exact number of applications made is not publicly available.
The company may choose to keep this information confidential for competitive reasons.
It is important to respect the company's decision to not disclose this information.
(2 Questions)
- Q1. CTC discussion present and expectations
- Q2. When can you join
- Ans.
I can join within 2 weeks of receiving an offer.
I can start within 2 weeks of receiving an offer.
My current notice period is 2 weeks.
I am available to start immediately.
Assistant Manager Interview Questions & Answers
Avanse Financial Services
Mahesh Pawar
posted on 21 Sep 2023
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Job profile and Annual package
- Q2. Location and medial policy
Seles releted and profile related
Seles releted profile related
Interview Preparation Tips
I applied via Company Website and was interviewed in Nov 2021. There were 3 interview rounds.
(1 Question)
- Q1. General questions about past experiences, the skills i gathered and salary negotiation part ( Virtual interview )
(1 Question)
- Q1. Interview with VP sales ( Virtual Interview)
(1 Question)
- Q1. Interview with Senior VP about general understanding of finances
Interview Preparation Tips
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Financepeer Customer Success Associate Reviews and Ratings
based on 1 review
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