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FIDELITY BANK PLC Contact Center Executive Interview Questions and Answers

Updated 14 May 2024

FIDELITY BANK PLC Contact Center Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
-

I applied via Job Portal and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Assignment 

Write an email to a disgruntled customer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool

Interview questions from similar companies

Interview Questionnaire 

2 Questions

  • Q1. Sales & marketing Question
  • Q2. How will you increase your dealer sales?
  • Ans. 

    I will increase dealer sales by implementing targeted marketing strategies and providing exceptional customer service.

    • Conduct market research to identify potential customers and their needs

    • Develop targeted marketing campaigns to reach those customers

    • Provide exceptional customer service to build loyalty and encourage repeat business

    • Offer promotions and incentives to attract new customers and retain existing ones

    • Train an...

  • Answered by AI

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Sales ke bare mein
  • Q2. Customer ke pass jakar on road in karna
  • Q3. Company ke bare mein batana

Interview Preparation Tips

Interview preparation tips for other job seekers - Anytime interviews

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Good management &good leaning Market
  • Q2. Good work enivimont good jobs
  • Q3. Very nice job good working and
  • Q4. Good management &good job
  • Q5. Good management good work
  • Q6. Very nice job and jobs
  • Q7. Good jobs and very nice
Round 3 - One-on-one 

(4 Questions)

  • Q1. Good jobs and very nice jobs
  • Q2. Very jobs nice working
  • Q3. Good good job nice job
  • Q4. Nice job good jobs g

Interview Preparation Tips

Interview preparation tips for other job seekers - Some time not sticks in good jobs and

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What Was Your Last Sallary?
  • Ans. 

    I was earning $60,000 annually in my previous role.

    • My last salary was $60,000 per year

    • I received a yearly salary of $60,000 in my previous position

    • My annual salary at my last job was $60,000

  • Answered by AI
  • Q2. Then They I'll Offer You 2k less And Say you That Company Is In Loss Specially In Sanjay Hyundai Bhosari pune totally unprofessional staff and rubbish working atmosphere, the unessaryly deduct momey from y...

Interview Preparation Tips

Interview preparation tips for other job seekers - Sanjay Hyundai pune don't have stock to sell
You'll not get insensitive and will not get proper salary explanation they'll deduct money but will not give you statement. And there is a totally rubbish unprofessional guy called santosh yadav who I s unfortunately Sales Manager There really Sad thing. Please 🙏 don't ever Join this dealership.

Interview Questionnaire 

1 Question

  • Q1. Car specification

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you sale nokia phone to that customer who wants another company
  • Ans. 

    To sell a Nokia phone to a customer who wants another company, highlight Nokia's unique features, benefits, and value proposition.

    • Emphasize Nokia's superior build quality and durability

    • Highlight Nokia's long-lasting battery life and reliable performance

    • Showcase Nokia's user-friendly interface and intuitive features

    • Demonstrate Nokia's exceptional camera capabilities and imaging technology

    • Offer competitive pricing and at

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so hard
Just be confident no matter you have experience or not. Tell them that you are greatful to take this opportunity amd make them proud for their decision to keep you in their compan

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I applied via Job Portal and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About my past job roles and responsibility
  • Q2. What are the skills which we use in our daily BAU
  • Q3. How can we transform the organization with our contribution

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was much like a discussion, it went great.
It was not a panel round but only 1 to 1 discussion.

I applied via Walk-in and was interviewed in Nov 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my personal experience in previous company and about myself.
  • Q2. Regarding some technical questions based on specialization.

Interview Preparation Tips

Interview preparation tips for other job seekers - Know yourself well and try to elaborate everything.
Be thorough about your previous experience.
If you are a fresher then stick to your last project and ofcourse your specializations.

FIDELITY BANK PLC Interview FAQs

How many rounds are there in FIDELITY BANK PLC Contact Center Executive interview?
FIDELITY BANK PLC interview process usually has 1 rounds. The most common rounds in the FIDELITY BANK PLC interview process are Assignment.

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FIDELITY BANK PLC Contact Center Executive Interview Process

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Interview experience

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Average
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