Upload Button Icon Add office photos

Filter interviews by

Felix Infotech IT Technical Support Engineer Interview Questions and Answers

Updated 2 Mar 2025

Felix Infotech IT Technical Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Feb 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. Diffence between windows 10 windows 11
  • Ans. 

    Windows 11 is the newer version of Windows operating system compared to Windows 10.

    • Windows 11 has a redesigned Start menu and taskbar.

    • Windows 11 offers better support for virtual desktops.

    • Windows 11 has improved gaming features like DirectStorage and Auto HDR.

    • Windows 11 requires TPM 2.0 for installation, which is not mandatory for Windows 10.

    • Windows 11 has a new Snap Layouts feature for better multitasking.

  • Answered by AI
  • Q2. How many ticket tool you knows
  • Ans. 

    I am proficient in using multiple ticketing tools such as ServiceNow, JIRA, and Zendesk.

    • ServiceNow

    • JIRA

    • Zendesk

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What is ur current job
  • Ans. 

    I am currently working as a Technical Support Specialist at XYZ Company.

    • Providing technical assistance to end users

    • Troubleshooting hardware and software issues

    • Installing and configuring computer systems

    • Training users on new technologies

    • Maintaining documentation of IT processes

  • Answered by AI
  • Q2. How many years you serve this company
  • Ans. 

    I have served this company for 5 years.

    • I have been with the company since 2016.

    • During my time here, I have gained extensive experience in troubleshooting IT issues.

    • I have received multiple promotions and recognitions for my contributions to the team.

  • Answered by AI

Interview questions from similar companies

I was interviewed before Aug 2016.

Interview Preparation Tips

Round: Test
Experience: It was good
Total Questions: 20

Round: Technical Interview
Experience: It was good

Interview Questionnaire 

2 Questions

  • Q1. Simple programming and questions related to the subject in B Tech
  • Q2. Testing communication

Interview Preparation Tips

Round: Test
Experience: Aptitude , Reasoning

I was interviewed in Nov 2016.

Interview Questionnaire 

6 Questions

  • Q1. Explain Btech Project
  • Ans. 

    Developed a Btech project on automated attendance system using facial recognition.

    • Developed a software application to automate the attendance process in educational institutions.

    • Implemented facial recognition technology to identify and mark attendance of students.

    • Used machine learning algorithms to train the system for accurate recognition.

    • Integrated the application with a database to store attendance records.

    • Provided ...

  • Answered by AI
  • Q2. Code Pascal's Traingle
  • Ans. 

    Code Pascal's Triangle

    • Pascal's Triangle is a triangular array of binomial coefficients

    • Each number is the sum of the two numbers above it

    • The first and last numbers in each row are 1

    • Can be implemented using nested loops or recursion

  • Answered by AI
  • Q3. What is abstract function
  • Ans. 

    An abstract function is a function that has no implementation and must be implemented by its subclasses.

    • An abstract function is declared with the 'abstract' keyword.

    • It is used to define a template for its subclasses to follow.

    • It cannot be instantiated and must be implemented by its subclasses.

    • It can have abstract and non-abstract methods.

    • Example: abstract class Animal { abstract void makeSound(); }

    • Example: class Dog ex...

  • Answered by AI
  • Q4. Difference between abstract and normal function
  • Ans. 

    Abstract functions cannot be instantiated and must be implemented by child classes, while normal functions can be directly called.

    • Abstract functions have no implementation in the parent class, while normal functions do.

    • Abstract functions are declared with the 'abstract' keyword, while normal functions are not.

    • Normal functions can be called directly, while abstract functions must be implemented by child classes.

    • An examp...

  • Answered by AI
  • Q5. Your 2 weakness
  • Ans. 

    Perfectionism and public speaking anxiety

    • I tend to be a perfectionist, which can sometimes lead to spending too much time on a task

    • I struggle with public speaking anxiety, but I have been working on improving my communication skills through practice and training

  • Answered by AI
  • Q6. Why Capgemini
  • Ans. 

    Capgemini is a global leader in consulting, technology services, and digital transformation.

    • Capgemini has a strong reputation in the industry for delivering high-quality software solutions.

    • The company offers a wide range of opportunities for career growth and development.

    • Capgemini has a collaborative and inclusive work culture that fosters innovation and teamwork.

    • The company has a global presence, providing exposure to...

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: General Aptitude and English

Round: Technical Interview
Experience: 10 minutes approx. Questions were repetitive for candidates. i.e. for 13 candidates interviewed most of those were similar.

Round: HR Interview
Experience: Other normal stuff about family.
Tips: HR might try to get under your skin so prepare for general hr questions.

College Name: IIT Patna

Skills evaluated in this interview

Interview Preparation Tips

Round: Test
Experience: Written test was easy. It comprised aptitude and general english questions

Round: Technical Interview
Experience: Questions were about project, Simple programming concepts, etc
Code to basic programming concepts.
Tips: Do not say Algorithms as an area of interest.

General Tips: Be confident in your answers. Show that you have positive attitude always. Do not lose your confidence if you are not selected for the company. try the other with full hope. All the best!
College Name: IIT-ROORKEE

Interview Questionnaire 

3 Questions

  • Q1. Questions from hobbies etc mentioned in cv
  • Q2. Things i learned during my summer training
  • Ans. 

    During my summer training, I learned various programming languages, software development methodologies, and practical application of theoretical concepts.

    • Learned programming languages such as Java, Python, and SQL

    • Gained knowledge of software development methodologies like Agile and Waterfall

    • Applied theoretical concepts in real-world projects, enhancing problem-solving skills

  • Answered by AI
  • Q3. Questions from dbms,c,c++,java

Interview Preparation Tips

Round: Resume Shortlist
Experience: generally the questions were asked from the hobbies which i mentioned in the resume,so be honest
Tips: never over do things write what you are

Round: Test
Duration: 70 min minutes

General Tips: be positive never give up and take one step at a time
Skills: presence of mind, spoken skills specially english, body language
College Name: KIIT UNIVERSITY
Motivation: brand and working environment
Funny Moments: once u r placed every moment is happy and funny...

I applied via Other and was interviewed in Nov 2017. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Brief Role on job and tools and technology I worked with day to day activity
  • Ans. 

    As a Senior Software Engineer, I worked with various tools and technologies to develop and maintain software applications.

    • Developed and maintained software applications using Java, Python, and C++ programming languages

    • Used Agile methodology for software development and collaborated with cross-functional teams

    • Worked with various tools such as Git, JIRA, Jenkins, and Docker for version control, issue tracking, continuous...

  • Answered by AI
  • Q2. In-depth technical interview which went around 40 min. since i had 8 years of experience
  • Q3. Fully technical
  • Q4. Salary discussion and Document verification.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Keywords that I put in of the technology, tools , experience.. (I guess )

General Tips: Just stay calm. Do not show fake experience, Speak genuinely, Answer to the point and explain if you have to add on more depending on your experience. Do not be over confident. Speak start to the eyes
Skills: Communication, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Decision Making Skills
Duration: 1-3 Months

I was interviewed in Mar 2017.

Interview Questionnaire 

6 Questions

  • Q1. Explain your final year project
  • Ans. 

    Developed a web-based inventory management system for a retail company

    • Used HTML, CSS, and JavaScript for the frontend

    • Implemented a backend using PHP and MySQL for data storage

    • Designed a user-friendly interface for adding, updating, and deleting products

    • Implemented features like barcode scanning and real-time stock tracking

    • Conducted testing and debugging to ensure system functionality

  • Answered by AI
  • Q2. As a mechanical engineering graduate, where do you see yourself in an IT firm
  • Ans. 

    As a mechanical engineering graduate, I see myself in an IT firm leveraging my problem-solving skills and technical knowledge to contribute to software development and innovation.

    • Applying my analytical and logical thinking skills to develop efficient software solutions

    • Utilizing my understanding of engineering principles to design and optimize software systems

    • Collaborating with cross-functional teams to integrate mechan...

  • Answered by AI
  • Q3. Which is your favourite subject
  • Ans. 

    My favorite subject is computer science.

    • I enjoy studying algorithms and data structures.

    • I find programming languages fascinating.

    • I am interested in software engineering principles and practices.

  • Answered by AI
  • Q4. Tell us your daily routine
  • Ans. 

    My daily routine involves a mix of coding, collaborating with team members, and continuous learning.

    • Start the day by checking emails and responding to any urgent messages

    • Attend daily stand-up meetings to discuss progress and plan the day's tasks

    • Work on coding tasks assigned by the team lead or project manager

    • Collaborate with team members to troubleshoot issues and brainstorm solutions

    • Participate in code reviews to ensu...

  • Answered by AI
  • Q5. How do you plan to be an efficient employee to the company?
  • Ans. 

    I plan to be an efficient employee by continuously improving my skills, being proactive, and collaborating effectively with my team.

    • Continuously improving my skills through self-learning and professional development opportunities

    • Being proactive in identifying and solving problems before they escalate

    • Collaborating effectively with my team by actively participating in meetings, sharing knowledge, and seeking feedback

    • Prio...

  • Answered by AI
  • Q6. Which is the most important gadget in your life without which life will be difficult for you
  • Ans. 

    My smartphone is the most important gadget in my life.

    • My smartphone helps me stay connected with family and friends

    • I use it for work-related communication and tasks

    • It serves as a source of entertainment during leisure time

    • I can access important information and services through it

    • It also serves as a camera for capturing memories

    • Examples: iPhone, Samsung Galaxy, Google Pixel

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Our resumes were shortlisted online and we were called for next round via emails.

Round: Test
Experience: This was a computerized test that was held on the company's official server that they had designed especially for recruitment purpose. We were asked to answer a set of questions within a limited time frame.
Duration: 1 hour 30 minutes
Total Questions: 89

College Name: Vidyavardhini's College of Engg & Tech

I was interviewed before Sep 2016.

Interview Questionnaire 

3 Questions

  • Q1. Tell about yourself
  • Ans. 

    I am a recent graduate with a degree in Computer Science and a passion for software development.

    • Recent graduate with a degree in Computer Science

    • Passionate about software development

    • Experience with programming languages like Java and Python

  • Answered by AI
  • Q2. What is IOT, angular js, give some live examples
  • Q3. Just few hr questions and he asked my interests

Interview Preparation Tips

Round: Test
Experience: English verbal, non verbal, aptitude all were easy.
Duration: 1 hour 30 minutes

Round: Technical Interview
Experience: Very awkward, i got 3 out of 5

Round: HR Interview
Experience: very good hr, very friendly

Skills: Logical Thinking
College Name: Jerusalem college of engineering

Skills evaluated in this interview

I was interviewed before May 2016.

Interview Questionnaire 

1 Question

  • Q1. Where do you see yourself in 5 years from now.
  • Ans. 

    In 5 years, I see myself as a senior software engineer leading a team of developers on innovative projects.

    • Continuing to enhance my technical skills through ongoing learning and certifications

    • Taking on more leadership responsibilities within the team

    • Contributing to the company's growth and success through my expertise

    • Mentoring junior team members to help them grow in their careers

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: It was just a basic aptitude test.
Tips: You need to speed up things.
Duration: 1 hour
Total Questions: 120

Round: Email Round
Experience: We just had to write and Email in 5 mins.
Tips: Check your grammar.

Round: Technical + HR Interview
Experience: Just checking the communication skills.
Tips: Just need to be confident.

Skills: Written Communication Skills
College Name: Global Institute of Technology

Felix Infotech Interview FAQs

How many rounds are there in Felix Infotech IT Technical Support Engineer interview?
Felix Infotech interview process usually has 2 rounds. The most common rounds in the Felix Infotech interview process are Technical and HR.
What are the top questions asked in Felix Infotech IT Technical Support Engineer interview?

Some of the top questions asked at the Felix Infotech IT Technical Support Engineer interview -

  1. How many ticket tool you kn...read more
  2. Diffence between windows 10 windows...read more

Tell us how to improve this page.

Felix Infotech IT Technical Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.4k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.6k Interviews
Cognizant Interview Questions
3.7
 • 5.6k Interviews
Amazon Interview Questions
4.1
 • 5k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
View all
Network Engineer
6 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Desktop Engineer
5 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Desktop Support Engineer
4 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Information Technology Support Engineer
4 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

System Administrator
3 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Felix Infotech with

TCS

3.7
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare

Cognizant

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview