i
Falcon Autotech
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I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.
Daily work practices involve following standard operating procedures, prioritizing tasks, communicating effectively, and providing excellent customer service.
Follow standard operating procedures to ensure consistency and efficiency in resolving technical issues
Prioritize tasks based on urgency and impact on customers
Communicate effectively with team members and customers to provide updates and gather necessary informat...
KPIs are key performance indicators used to measure the success of a support technician's work. Efficiency is crucial for meeting KPIs and ensuring timely resolution of issues.
KPIs should be specific, measurable, achievable, relevant, and time-bound (SMART)
Efficiency can be improved through proper time management, prioritization of tasks, and effective communication with team members and customers
Examples of KPIs for s...
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I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.
I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.
40 min
Interview experience
based on 1 review
Rating in categories
Engineer
88
salaries
| ₹2.7 L/yr - ₹8.7 L/yr |
Senior Engineer
84
salaries
| ₹4.8 L/yr - ₹11.8 L/yr |
Assistant Manager
83
salaries
| ₹5.2 L/yr - ₹15.4 L/yr |
Electrical Engineer
52
salaries
| ₹3 L/yr - ₹5.5 L/yr |
Project Engineer
47
salaries
| ₹4 L/yr - ₹7.7 L/yr |
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