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ExxonMobil Technical Support Engineer Interview Questions and Answers

Updated 11 Oct 2020

ExxonMobil Technical Support Engineer Interview Experiences

1 interview found

Technical Support Engineer Interview Questions & Answers

Anonymous

posted on 11 Oct 2020

I applied via Naukri.com and was interviewed before Oct 2019. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. What are the equipments did I handle?

Ans.

I have handled various equipments including computers, servers, routers, switches, and printers.

Computers
Servers
Routers
Switches
Printers

Answered by AI

Add your answer

Q2. How's alignment of shaft carried out in a hydel power project?

Ans.

Shaft alignment in hydel power projects is carried out using laser alignment tools and techniques.

Laser alignment tools are used to measure and correct shaft misalignment.
The process involves measuring the offset and angular misalignment of the shafts.
The readings are then used to adjust the position of the shafts until they are aligned within the required tolerances.
Alignment is critical for efficient and safe operati...

Answered by AI

Add your answer

Q3. What are the type of compressors did I see in power plants?

Ans.

There are various types of compressors used in power plants such as centrifugal, reciprocating, screw, and axial flow compressors.

Centrifugal compressors are commonly used in power plants for air compression.
Reciprocating compressors are used for high-pressure applications.
Screw compressors are used for low-pressure applications.
Axial flow compressors are used for large volumes of air at low pressure.
Other types of com...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In an interview, you should be confident and vocal enough to talk all about yourself and your professional past experiences.

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Reliance Industries

Anonymous

posted on 25 Jul 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

Ans.

I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.

Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Certified in ITIL and experienced in using help desk software like Zendes...

Answered by AI

Add your answer

Q2. How many languages you know

Ans.

I am fluent in three languages: English, Spanish, and French.

Fluent in English, Spanish, and French
Can communicate effectively in all three languages
Have experience providing technical support in multiple languages

Answered by AI

Add your answer

Round 2 - Technical

(4 Questions)

Q1. Tell. Me about yourself

Ans.

Experienced Technical Support Executive with a background in troubleshooting software and hardware issues.

Over 5 years of experience in providing technical support to customers
Proficient in diagnosing and resolving software and hardware issues
Skilled in communicating technical information to non-technical users
Certified in ITIL and CompTIA A+
Previous experience in managing a team of support technicians

Answered by AI

Add your answer

Q2. Previous work experience

Ans.

I have 2 years of experience in technical support roles, assisting customers with troubleshooting and problem-solving.

Provided technical support via phone, email, and chat
Resolved hardware and software issues for customers
Assisted with network configurations and troubleshooting
Documented customer interactions and solutions for future reference

Answered by AI

Add your answer

Q3. Talk about a topic for 3 minutes

Ans.

The impact of artificial intelligence on customer service

AI chatbots can provide instant responses to customer queries
AI can analyze customer data to personalize interactions
AI can help predict customer behavior and improve service efficiency

Answered by AI

Add your answer

Q4. Final year project

Add your answer

Round 3 - One-on-one

(3 Questions)

Q1. Tell me about yourself

Ans.

I am a dedicated and experienced Technical Support Executive with a strong background in troubleshooting and customer service.

Over 5 years of experience in providing technical support to customers
Proficient in troubleshooting hardware and software issues
Excellent communication skills and ability to explain technical concepts to non-technical users
Strong problem-solving skills and ability to work under pressure
Certified...

Answered by AI

Add your answer

Q2. About your hobby

Add your answer

Q3. Details in resume

Add your answer

Desktop Support Engineer Interview Questions & Answers

Reliance Industries

Anonymous

posted on 4 Oct 2022

I applied via Job Portal and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Domain joining Blue screen error Outlook configuration Ticketing tools What is IM and SD What is Z-Mail About IP Some Q.about Networking Device

Add your answer

Q2. How I handle irritating customer

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - IT sector job is best job.Now Technology is grow up. So keep it ..

Desktop Support Engineer Interview Questions & Answers

Reliance Industries

Anonymous

posted on 24 Sep 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Result

Selected

I applied via Naukri.com and was interviewed before Sep 2022. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Bit locker and data backup

Add your answer

ExxonMobil Interview FAQs

What are the top questions asked in ExxonMobil Technical Support Engineer interview?

Some of the top questions asked at the ExxonMobil Technical Support Engineer interview -

How's alignment of shaft carried out in a hydel power proje...read more
What are the type of compressors did I see in power plan...read more
What are the equipments did I hand...read more

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ExxonMobil Technical Support Engineer Salary

based on 19 salaries

₹4 L/yr - ₹6 L/yr

At par with the average Technical Support Engineer Salary in India

View more details

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