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I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.
An incident is an unplanned interruption to an IT service, while a request is a formal user request for something to be provided.
Incident: Unplanned interruption to IT service
Request: Formal user request for something
Example: Incident - Server crash, Request - New user account setup
ITIL 3 vs ITIL 4: ITIL 4 introduces new concepts like the Service Value System and the Service Value Chain
Normal GERNAL and Technical support questions.
I applied via Recruitment Consultant and was interviewed before Nov 2020. There were 3 interview rounds.
Legal Associate
93
salaries
| ₹2.4 L/yr - ₹5.7 L/yr |
Senior Associate
89
salaries
| ₹4 L/yr - ₹10 L/yr |
Associate
81
salaries
| ₹2.2 L/yr - ₹5.1 L/yr |
Team Lead
40
salaries
| ₹5.4 L/yr - ₹15 L/yr |
Assistant Manager
30
salaries
| ₹7.5 L/yr - ₹16 L/yr |
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