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IT Incharge Interview Questions and Answers

Updated 22 Aug 2024

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Q1. What is the troubleshooting of new printer connection with computer or old printer conncetion with computer system.

Ans.

To troubleshoot printer connection, check cables, drivers, and settings. For old printers, check compatibility and update drivers.

  • Check if the printer is properly connected to the computer via USB or network cable

  • Ensure that the printer drivers are installed and up-to-date

  • Check the printer settings to ensure it is set as the default printer

  • For old printers, check compatibility with the computer's operating system and update drivers if necessary

Q2. Give some steps and troubleshoot steps to check internet connection in MPLS, VPN. What is DHCP.

Ans.

Steps to check internet connection in MPLS, VPN and definition of DHCP

  • Ping the default gateway to check connectivity

  • Check if the IP address is assigned correctly

  • Verify if the DNS server is reachable

  • Check if the VPN tunnel is up

  • Ensure that the MPLS circuit is operational

  • DHCP stands for Dynamic Host Configuration Protocol

  • DHCP is used to automatically assign IP addresses to devices on a network

  • DHCP reduces the administrative burden of manually assigning IP addresses

Q3. How to repaire printer and find faulty part when it's not funtioning well. Give answer in deeply.

Ans.

To repair a printer and find the faulty part, one needs to follow a systematic approach.

  • Start by checking the power source and cables.

  • Check for any paper jams or ink/toner issues.

  • Run a diagnostic test to identify the problem.

  • If necessary, disassemble the printer and inspect each component for damage or wear.

  • Replace the faulty part and reassemble the printer.

  • Test the printer to ensure it is functioning properly.

  • Keep a record of the repair for future reference.

Q4. How you will check the installed version of window or MacBook opearating system.

Ans.

To check the installed version of Windows or MacBook operating system, follow these steps:

  • For Windows, go to Start menu > Settings > System > About. The version number will be displayed under Windows specifications.

  • For MacBook, click on the Apple icon in the top left corner of the screen > About This Mac. The version number will be displayed under the macOS or OS X heading.

  • Alternatively, you can use the command prompt or terminal to check the version number.

  • For Windows, open ...read more

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Q5. what will you do when machine beeping. Inside from CPU.

Ans.

I will check the system logs and hardware components to identify the cause of the beeping sound.

  • Check the system logs for any error messages or warnings

  • Inspect the hardware components such as the CPU fan, power supply, and RAM

  • Restart the system and check if the beeping sound persists

  • Refer to the manufacturer's documentation for troubleshooting steps

  • If necessary, replace any faulty hardware components

Q6. How to set system in domain. How to check whether system is in domain or in workspace mode.

Ans.

To set a system in domain, join it to the domain. To check if it's in domain, check the system properties.

  • To set a system in domain, go to Control Panel > System > Advanced System Settings > Computer Name > Change > Domain > Enter domain name > Restart

  • To check if system is in domain, right-click on Computer > Properties > Check if it says 'Domain' under 'Computer name, domain, and workgroup settings'

  • To check if system is in workspace mode, right-click on Computer > Properties...read more

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Q7. Tell me about OSI model in brief.

Ans.

The OSI model is a conceptual model that characterizes and standardizes the communication functions of a telecommunication or computing system.

  • OSI stands for Open Systems Interconnection.

  • It has 7 layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

  • Each layer has a specific function and communicates with the adjacent layers.

  • The model helps in understanding how data is transmitted over a network.

  • Example: HTTP protocol works at the Application...read more

Q8. Currently Work on which technology?

Ans.

I currently work on cloud computing technologies such as AWS and Azure.

  • AWS (Amazon Web Services)

  • Azure (Microsoft Azure)

  • Google Cloud Platform

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₹ 2 L/yr - ₹ 4 L/yr
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Q9. Router configuration

Ans.

Router configuration involves setting up network settings, security protocols, and access control lists.

  • Configure IP address and subnet mask

  • Set up DHCP server for automatic IP assignment

  • Implement firewall rules for network security

  • Create access control lists to restrict network access

  • Enable NAT for internet access

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