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ETOE Customer Service Associate Interview Questions and Answers

Updated 5 Aug 2021

ETOE Customer Service Associate Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

8 Questions

  • Q1. About my self
  • Q2. Previous job role
  • Q3. How this pandamic effective on education
  • Ans. 

    The pandemic has greatly impacted education worldwide.

    • Schools and universities have had to switch to online learning, which has been challenging for both students and teachers.

    • Many students have had to deal with distractions at home and lack of access to necessary technology.

    • Exams and assessments have been affected, with some being cancelled or postponed.

    • The pandemic has also highlighted existing inequalities in educat...

  • Answered by AI
  • Q4. Something about my native
  • Q5. How would u handle highrated cx
  • Ans. 

    I would thank the customer for their positive feedback and ask if there is anything else I can assist them with.

    • Express gratitude for their positive feedback

    • Ask if there is anything else they need assistance with

    • Offer additional help or resources if applicable

  • Answered by AI
  • Q6. What is the important factor to have good relation with cx
  • Ans. 

    Empathy and effective communication are the key factors to have a good relationship with customers.

    • Show empathy towards their concerns

    • Listen actively and attentively

    • Provide clear and concise information

    • Be patient and understanding

    • Offer solutions and follow up on their issues

  • Answered by AI
  • Q7. Whom do u consider as ur role model
  • Q8. What would u expect from company or team

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview rounds were quite cool... especially team members are very generous and I really felt gud in all the rounds... people r jus down to earth.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join this company?
Round 2 - One-on-one 

(1 Question)

  • Q1. Can you handle the work pressure?

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Very simple primary questions on basic Eng grammar cos madhu Tandon,the interviewer herself didn't know what to ask.and moreover she only has some knowledge ab pre primary level
  • Q2. Gv example of active voice.
  • Ans. 

    Active voice is when the subject of the sentence performs the action.

    • The cat chased the mouse. (active)

    • The mouse was chased by the cat. (passive)

  • Answered by AI
  • Q3. Gv example of superlative verb
  • Ans. 

    A superlative verb is a verb that describes the highest degree of an action or state.

    • Superlative verbs are used to compare three or more things.

    • They are formed by adding -est to the base form of the verb.

    • Examples include: fastest, strongest, tallest, smartest, etc.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just know ur own subject . And be at ease cos they pretend to be really choosy, but actually will take in anyone with less salary

I applied via Company Website and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Why you wanna work here?
  • Q2. What you'll bring to the institution?
  • Q3. Give us a demo. How you are in class?

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is all u can possess else there the quality was always shit.

I applied via Referral and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Subject related questions,Personal questions,expected salary,preferable date of joining.

Interview Preparation Tips

Interview preparation tips for other job seekers - Subject should be prepared well,speech should be polite and proper ,dress code should be formal.

I applied via Campus Placement and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Demo of your subject
  • Q2. Demo for 15 mins

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a digital marketing executive with a passion for driving online growth and creating impactful campaigns.

    • Experienced in developing and implementing digital marketing strategies

    • Proficient in SEO, SEM, social media marketing, and email marketing

    • Track record of increasing website traffic and improving conversion rates

    • Skilled in analyzing data and using insights to optimize marketing campaigns

    • Strong communication and p...

  • Answered by AI
  • Q2. Why do you want to work in this field
  • Ans. 

    I am passionate about digital marketing and its ability to connect businesses with their target audience.

    • I enjoy staying up-to-date with the latest digital marketing trends and strategies.

    • I have a strong analytical mindset and enjoy analyzing data to optimize marketing campaigns.

    • I find satisfaction in helping businesses grow their online presence and achieve their marketing goals.

    • I have experience in successfully imple...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They teach you everything don't worry guys first they'll teach and then they will let you go for interviews

I appeared for an interview in Sep 2017.

Interview Questionnaire 

2 Questions

  • Q1. The suggestion you have made that was implemented in this animation field? What experience do you have in this animation field? What is your greatest weakness? What challenges are you looking for in th...
  • Ans. 

    I suggested implementing a new animation technique that improved the quality of our projects.

    • I have experience working in the animation field for 5 years.

    • I have a strong understanding of various animation techniques and software.

    • I have successfully implemented new ideas and techniques in previous projects.

    • I have received positive feedback from colleagues and clients on my contributions to the animation field.

  • Answered by AI
  • Q2. The suggestion you have made that was implemented in this animation field? What experience do you have in this animation field? What is your greatest weakness? What challenges are you looking for in th...
  • Ans. 

    I suggested implementing a new animation technique that improved the quality of our projects.

    • I have experience working in the animation field for 5 years.

    • I have a strong understanding of various animation techniques and software.

    • I have successfully implemented new ideas and suggestions in previous projects.

    • I have collaborated with a team of animators to create high-quality animations.

    • I continuously stay updated on the ...

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: NO STORIES

Round: HR Interview
Experience: no
Tips: no

Skills: Communication And Confidence

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Ans. 

    Experienced business development executive with a proven track record of driving revenue growth and building strong client relationships.

    • Over 5 years of experience in business development roles

    • Successfully increased sales by 30% in previous position

    • Skilled in identifying new business opportunities and negotiating deals

    • Strong communication and interpersonal skills

    • MBA in Business Administration from XYZ University

  • Answered by AI
  • Q2. Tell me about your experience
  • Ans. 

    I have 5 years of experience in business development, including successfully closing deals with major clients.

    • 5 years of experience in business development

    • Proven track record of closing deals with major clients

    • Strong negotiation and communication skills

    • Developed and implemented effective sales strategies

    • Built and maintained relationships with key stakeholders

  • Answered by AI

Interview Preparation Tips

Round: Group Activity
Experience: how did you get Admissions

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Experience and Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - The vibes of the organization feel good.

ETOE Interview FAQs

What are the top questions asked in ETOE Customer Service Associate interview?

Some of the top questions asked at the ETOE Customer Service Associate interview -

  1. What is the important factor to have good relation with...read more
  2. How this pandamic effective on educat...read more
  3. How would u handle highrated...read more

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5.0/5

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