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Ensure Support Services Call Coordinator Interview Questions and Answers
Ensure Support Services Call Coordinator Interview Experiences
1 interview found
Anonymous
Selected
I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your experience.
- Q2. How you reduce the call and meet the TAT if part not is not available in the market.
- Ans.
We can explore alternative solutions like repairing the part or finding a substitute.
Explore the possibility of repairing the part instead of replacing it.
Look for a substitute part that can be used temporarily.
Check if the part can be sourced from a different supplier or location.
Communicate with the customer and set realistic expectations.
Document the issue and the steps taken to resolve it for future reference.
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I applied via Campus Placement
The topic is about social media
Any general topic would suffice, such as artificial intelligence.
(1 Question)
- Q1. Resume review and details are verified
I applied via Naukri.com and was interviewed in Dec 2023. There were 4 interview rounds.
(1 Question)
- Q1. Grammar check and pronounciation
(1 Question)
- Q1. Technical questions
(1 Question)
- Q1. Client round 1 and technical
(1 Question)
- Q1. Client round 2 and technical
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I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Objective English question answers
(3 Questions)
- Q1. Tell me something about yourself
- Q2. Why you want to join us
- Q3. What is your weakness
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Ensure Support Services Call Coordinator Interview Process
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based on 4 reviews
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