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Electrotherm Customer Service Manager Interview Questions and Answers for Experienced

Updated 4 Nov 2024

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I applied via Campus Placement and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About insulation class of motors, working principle of induction motor

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly they consider your electrical knowledge and your willingness to work in steel plant.

I applied via Company Website and was interviewed in Jul 2018. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. One important incident in your carrier where you think you have contributed effectively in your organization
  • Ans. 

    Implemented a new customer feedback system resulting in increased customer satisfaction and retention rates.

    • Identified the need for a more efficient feedback system

    • Researched and implemented a new software to collect and analyze customer feedback

    • Analyzed the data to identify trends and areas for improvement

    • Implemented changes based on feedback leading to improved customer satisfaction and retention rates

  • Answered by AI
  • Q2. What extra zeal you have that You can be hired
  • Ans. 

    I have a strong passion for leadership and a proven track record of motivating teams to achieve success.

    • Proven track record of successfully leading teams in previous roles

    • Passionate about developing and mentoring team members

    • Strong communication and interpersonal skills

    • Ability to problem-solve and make quick decisions under pressure

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Reasoning, English and core subject

Round: Test
Experience: Psychometric

General Tips: Be just yourself, don't lie an inch neither exxagerate things. Coj interviewer understands very quickly your caliber and vague things.
Skills: Communication, Body Language, Analytical Skills
Duration: >3 Months

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Most important question-What have you done in previous organization and what's your roles?
  • Q2. Tell me something about yourself? And All questions related to your resume (data written there)

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the basic things like your first impression by telling about yourself. Apart from technical and operational experience prepare about what have you done in previous organization. Major projects done
Any big issues which you have resolved during your career.

Interview Questionnaire 

4 Questions

  • Q1. Detail ,in-depth question about core field.
  • Q2. In-depth analysis of your job profile
  • Q3. Detail analysis of your HR skill
  • Ans. 

    Strong HR skills including recruitment, employee relations, training and development, and performance management.

    • Experience in full-cycle recruitment process, including sourcing, interviewing, and onboarding new employees.

    • Proven ability to handle employee relations issues effectively and confidentially.

    • Skilled in designing and implementing training programs to enhance employee skills and performance.

    • Proficient in condu...

  • Answered by AI
  • Q4. In-depth analysis of your behaviour under various situation

I applied via Company Website and was interviewed before Nov 2018. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Interviewer asked questions based on resume contents
  • Q2. Just honest reply

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine

I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic Electrical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic knowledge and u will get pass through

I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

On electrical subject

Round 2 - HR 

(1 Question)

  • Q1. Previous experience and location
Round 3 - Technical 

(1 Question)

  • Q1. About resistance series and parallel

Interview Preparation Tips

Interview preparation tips for other job seekers - First work safely and gain knowledge and work with workmen ship and and improve your company

I applied via Campus Placement and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic aptitude question and some basic electrical question. I joined this as a GET through college placement.

Round 2 - Group Discussion 

We had group discussion regarding on how internet is changing todays world.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Face to Face Interview was taken
  • Q2. 1. Whats subjects you have been taught. 2. Whats your fab subject. 3. Can you tell about electrical machine. 4. Whats a transformer 5. How does induction motor work. 6. How power is generated. 7. Type...
  • Ans. 

    Interview questions for Assistant Manager position in electrical engineering field.

    • Subjects taught: Electrical machines, Control systems, Power systems, etc.

    • Favorite subject: Control systems

    • Electrical machine: A device that converts electrical energy into mechanical energy or vice versa

    • Transformer: A device that transfers electrical energy from one circuit to another through electromagnetic induction

    • Induction motor: A ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - GET Should be thorough with their basic electrical engineering topics.
Experience people should know more about the field work and what equipments they have handled and used in their past organization.

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Asked only your job related question

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to join in less money they will take you

Electrotherm Interview FAQs

How many rounds are there in Electrotherm Customer Service Manager interview for experienced candidates?
Electrotherm interview process for experienced candidates usually has 1 rounds. The most common rounds in the Electrotherm interview process for experienced candidates are Aptitude Test.

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Electrotherm Customer Service Manager Interview Process for Experienced

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Electrotherm Customer Service Manager Salary
based on 5 salaries
₹12 L/yr - ₹17 L/yr
134% more than the average Customer Service Manager Salary in India
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Electrotherm Customer Service Manager Reviews and Ratings

based on 1 review

4.0/5

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3.0

Skill development

3.0

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3.0

Salary

5.0

Job security

3.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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