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Electrotherm Customer Service Manager Interview Questions and Answers

Updated 4 Nov 2024

Electrotherm Customer Service Manager Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic knowledge on power electronics.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Nov 2017. There were 8 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Technical Interview on Power Systems/Switchgear & Control System. Detailed discussion on Switchgear and Protection. Discussion on IEC and IS standards.
  • Q2. HR interview on experience and Pay scale
  • Q3. Detailed discussion on experience and expectations.
  • Q4. Baground & Certificate verification

Interview Preparation Tips

Round: Resume Shortlist
Experience: Engineering Degree & Suitable profile

Round: Group Discussion
Experience: Topic : Switchgear & Control System.

I have actively participated in technical discussion.

Round: Second level of technical round with higher authority
Experience: Details analysis on market segment

Round: Case Study Interview
Experience: Case study on my interest and profile interested in.

General Tips: Prepare and answer correctly to the questions you asked, do not lead interviewer in wrong way. Interviewers will easily guess what we are delivering.

Be 100% interested on your profile & role, Don't attend interview for the shake of job.

Skills: Technical Knowledge(ML, Communication, Body Language, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: 1-3 Months

I applied via Approached by Company and was interviewed before Mar 2018. There was 1 interview round.

Interview Preparation Tips

General Tips: Interviewer is very sound in technical so he was asking about total application wise and technical questions related to electrical.
Skills: Communication, Body Language, Decision Making Skills
Duration: >3 Months
Round 1 - Personal Interview 

(1 Question)

  • Q1. Are you satisfied with management view on cost cutting?
  • Ans. 

    I am satisfied with management's view on cost cutting as they have implemented effective strategies to reduce expenses without compromising quality.

    • Management has successfully implemented cost cutting measures without affecting the quality of products or services

    • They have involved employees in the cost cutting process to gather valuable insights and suggestions

    • Management regularly reviews and adjusts cost cutting strat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - For the company, employees not a asset,it's a cost center only

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions were based on past work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Just focus on basic and be confident of what you are doing in your current position.

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Most important question-What have you done in previous organization and what's your roles?
  • Q2. Tell me something about yourself? And All questions related to your resume (data written there)

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare the basic things like your first impression by telling about yourself. Apart from technical and operational experience prepare about what have you done in previous organization. Major projects done
Any big issues which you have resolved during your career.

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How to reduce unnatural vibrations in equipments
  • Ans. 

    Unnatural vibrations in equipments can be reduced by proper maintenance and installation.

    • Ensure proper alignment of equipment parts

    • Use vibration dampeners or absorbers

    • Regularly inspect and replace worn out parts

    • Install equipment on a stable foundation

    • Reduce equipment speed or load if possible

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and share answers with prompt technical aspects.

I applied via Company Website and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Operation related problems ?
  • Q2. RMHS operation Wagon tippler, stacker cum reclaimer, paddle feeder & belt conveyor s.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep update which plant area you are working . Keep technical specifications , operation SOP , Maintenance SMP .

I applied via AmbitionBox and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your Strength & Weakness.
  • Ans. My Handwork is my strength and Food is my weakness.
  • Answered Anonymously
  • Q2. Why do you want to join this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for aptitude test nicely and don't forget to reach before time

I applied via Company Website and was interviewed in Jul 2018. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. One important incident in your carrier where you think you have contributed effectively in your organization
  • Ans. 

    Implemented a new customer feedback system resulting in increased customer satisfaction and retention rates.

    • Identified the need for a more efficient feedback system

    • Researched and implemented a new software to collect and analyze customer feedback

    • Analyzed the data to identify trends and areas for improvement

    • Implemented changes based on feedback leading to improved customer satisfaction and retention rates

  • Answered by AI
  • Q2. What extra zeal you have that You can be hired
  • Ans. 

    I have a strong passion for leadership and a proven track record of motivating teams to achieve success.

    • Proven track record of successfully leading teams in previous roles

    • Passionate about developing and mentoring team members

    • Strong communication and interpersonal skills

    • Ability to problem-solve and make quick decisions under pressure

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Reasoning, English and core subject

Round: Test
Experience: Psychometric

General Tips: Be just yourself, don't lie an inch neither exxagerate things. Coj interviewer understands very quickly your caliber and vague things.
Skills: Communication, Body Language, Analytical Skills
Duration: >3 Months
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Electrotherm Interview FAQs

How many rounds are there in Electrotherm Customer Service Manager interview?
Electrotherm interview process usually has 1 rounds. The most common rounds in the Electrotherm interview process are Aptitude Test.

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Electrotherm Customer Service Manager Interview Process

based on 1 interview

Interview experience

4
  
Good
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Electrotherm Customer Service Manager Salary
based on 5 salaries
₹12 L/yr - ₹17 L/yr
138% more than the average Customer Service Manager Salary in India
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4.0/5

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3.0

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3.0

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Salary

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3.0

Company culture

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Promotions

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