Ekart Logistics Business Development Executive Interview Questions and Answers

Sales is the process of selling products or services to customers and generating revenue for the company.

• Sales involves identifying potential customers and their needs

• It requires building relationships with customers and understanding their buying behavior

• Salespeople need to be persuasive and able to communicate the value of the product or service

• Sales can be done through various channels such as direct sales, online s...read more

I will grow business by identifying new opportunities and building strong relationships with clients through effective communication and delivering quality services.

• Conduct market research to identify potential clients and their needs

• Develop a strong value proposition and communicate it effectively to clients

• Build and maintain strong relationships with clients through regular communication and delivering quality servic...read more

To calm customers not interested in continuing business, empathize, offer alternatives, address concerns, and maintain a positive relationship.

• Listen actively and empathize with the customer's concerns.

• Offer alternative solutions or products that may better meet their needs.

• Address any specific concerns or issues they have with your business.

• Maintain a positive and professional attitude throughout the conversation.

• Than...read more

I would explain our current support hours and offer alternative options for urgent issues.

• Explain our current support hours and availability

• Offer alternative options for urgent issues, such as a dedicated emergency line or on-call support

• Discuss the potential costs and resources required for 24x7 support

• Ensure the customer understands the level of support they can expect and any limitations

• Consider negotiating a servic...read more

The business potential in the subject area can be forecasted by analyzing market trends, customer needs, and competitor analysis. Implementation and execution for set targets can be achieved through strategic planning, effective communication, and continuous monitoring.

• Analyze market trends to identify potential opportunities and threats

• Conduct customer needs analysis to understand their requirements and preferences

• Per...read more