Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Ecom Express Team. If you also belong to the team, you can get access from here

Ecom Express Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Ecom Express Telecalling Executive Interview Questions and Answers

Updated 24 Nov 2023

Ecom Express Telecalling Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Client satisfied in our call
  • Ans. 

    Yes I can help 24 hiurs

  • Answered Anonymously
  • Q2. Which client satisfied
  • Ans. 

    Client XYZ was highly satisfied with our services.

    • Client XYZ expressed their satisfaction with our prompt response and resolution of their queries.

    • They appreciated our courteous and knowledgeable telecalling executives.

    • Client XYZ mentioned that our services exceeded their expectations.

    • They provided positive feedback about the overall experience with our company.

    • Client XYZ expressed their willingness to recommend our se

  • Answered by AI
  • Q3. Client query solve
  • Q4. Clients happy or sad
  • Q5. Client which language preferred
  • Ans. 

    The preferred language of the client is not specified.

    • The client did not mention their preferred language.

    • The question does not provide any information about the client's language preference.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Ecom Express Telecalling Executive interview:
  • Communication Skills
  • Hindi languages all client know
Interview preparation tips for other job seekers - Only clients happy with me

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why you left your privious company
  • Q2. Why we give you this job give a solid reson
  • Q3. What is the bad habits and good habits you have
  • Q4. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - When you give interview always think positive and if you know the ans then give don't make over smart or over confidence there and use politeness and do the phone silent that time

I applied via LinkedIn and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

Personality Development

Interview Preparation Tips

Interview preparation tips for other job seekers - Management need to be work on ground level staff mentality

I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Logistics Operation Dispatch Case scenario Topic
  • Q2. How to handle angry Client's
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Listen actively to the client's concerns and let them vent their frustrations.

    • Empathize with the client's situation and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the client to ensure their satisfaction and build

  • Answered by AI
  • Q3. How is you Hindi speaking level of communication?
  • Q4. About last company?
  • Q5. Knowledge on handling teammates

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool. Share your thoughts to interviewer.

I applied via Referral and was interviewed in Oct 2018. There were 3 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: My self vinod from hisar study BA from mm collage

Round: Resume Shortlist
Experience: My last working company SSN logistics pvt. Ltd Delhivery

Round: Resume Shortlist
Experience: Job description center manager

Round: Resume Shortlist
Experience: Working last 1.5 year location adampur hissar

Round: Resume Shortlist
Experience: Working in firatcry. Com as a senior supervisor location delhi

General Tips: I an working in Xpress bees since may 2015 to October 2018 sart with a off role supervisor and last as executive in operation
Skills: Body Language
Duration: 1-3 Months

I applied via Walk-in and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They asked me to what is your previous experience & about my self.

Interview Preparation Tips

Interview preparation tips for other job seekers - This Noukri app very very usefull for ground level persons ( without reference) I loved it, thank you...

I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. Verry good, all anser cool mind
  • Q2. Mangment, ERP, TRAKING, VEHICLE HANDLE
  • Q3. Other courier, dispach, planing
  • Q4. Customer manege, staff manege, vehicle tracking
Round 2 - HR 

(4 Questions)

  • Q1. Verry good, all anser cool mind
  • Q2. Mangment, ERP, TRAKING, VEHICLE HANDLE
  • Q3. Other courier, dispach, planing
  • Q4. Managment work, customer management

Interview Preparation Tips

Interview preparation tips for other job seekers - Condidate confidence cool mind. All ans. Sutsfai

I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Question related to quant
  • Q2. Question related to Excel like h lookup, v lookup, tablets etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidate should have good experience into Excel and should have good command on number.

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

About the knowledge and excellent experience

Round 3 - Assignment 

With discussion about the work before selecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Over all was good journey in this company also good support to my senior

I applied via Approached by company and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

Operations Management discussion need to be improved
Personality Development Training
Related our organization briefing

Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Operations Management Discussion need to be aarrange

Ecom Express Interview FAQs

How many rounds are there in Ecom Express Telecalling Executive interview?
Ecom Express interview process usually has 2 rounds. The most common rounds in the Ecom Express interview process are Resume Shortlist and HR.
How to prepare for Ecom Express Telecalling Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Ecom Express. The most common topics and skills that interviewers at Ecom Express expect are Recruitment and Telecalling.
What are the top questions asked in Ecom Express Telecalling Executive interview?

Some of the top questions asked at the Ecom Express Telecalling Executive interview -

  1. Client which language prefer...read more
  2. Which client satisf...read more
  3. Client satisfied in our c...read more

Tell us how to improve this page.

Ecom Express Telecalling Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Delhivery Interview Questions
3.9
 • 456 Interviews
Maersk Interview Questions
4.2
 • 200 Interviews
XpressBees Interview Questions
3.6
 • 159 Interviews
DTDC Express Interview Questions
3.7
 • 151 Interviews
Blue Dart Express Interview Questions
4.0
 • 102 Interviews
FedEx Express Interview Questions
4.0
 • 93 Interviews
GATI-KWE Interview Questions
3.9
 • 86 Interviews
DHL Express Interview Questions
4.1
 • 62 Interviews
View all

Fast track your campus placements

View all

Ecom Express Telecalling Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
Supervisor
481 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Operations Executive
373 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Executive
323 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Assistant Manager
308 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Executive
250 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Ecom Express with

Delhivery

3.9
Compare

Blue Dart Express

4.0
Compare

DTDC Express

3.7
Compare

GATI-KWE

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview