Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Ecom Express Team. If you also belong to the team, you can get access from here

Ecom Express Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Ecom Express Delivery Lead Interview Questions and Answers

Updated 14 Nov 2023

Ecom Express Delivery Lead Interview Experiences

1 interview found

Delivery Lead Interview Questions & Answers

user image Anonymous

posted on 11 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How to talk with customer
  • Ans. 

    To talk with customers, it is important to listen actively, communicate clearly, empathize, and provide solutions.

    • Listen actively to understand the customer's needs and concerns.

    • Communicate clearly and effectively, using simple language and avoiding jargon.

    • Empathize with the customer's situation and show understanding.

    • Provide solutions or options to address the customer's issues or requirements.

    • Maintain a positive and ...

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. How to talk with customer
  • Ans. 

    To talk with customers, it is important to listen actively, communicate clearly, empathize, and provide solutions.

    • Listen actively to understand the customer's needs and concerns.

    • Communicate clearly and effectively, using simple language and avoiding jargon.

    • Empathize with the customer's situation and show understanding and compassion.

    • Provide solutions or options to address the customer's issues or requirements.

    • Maintain ...

  • Answered by AI
  • Q2. Move to close customer and give perfect voice to them

Interview Preparation Tips

Interview preparation tips for other job seekers - God to do and earn to easily

Interview questions from similar companies

I applied via LinkedIn and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Mainly Logistics B2B related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to have a good understanding about the logistics industry. As they require experience candidates.

I applied via Approached by Company and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. We basically discussed on my previous profile and job role and how well I can explain the same backed up by data, like volume handled, lead processing times, productivity calculation, operation turn around...
  • Q2. Asked about ideas on xpressbees company profile and job role. Explained the same again with data and market research done by self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what you say. It might not always correct but your interviewer not always have full idea on every data of your previous company. Try to accumulate as much knowledge and information about your interviewed company and what and how they are doing currently. Try to gather information of the interviewer as well, i.e. his joining period, the improvisation and changes he brought to the company. Always try to make it a story telling mode and in a gossiping mood. Yes, there will be questions, you need to answer them in smiling face but along with that tell him/her something additional wh.ch you have prepared in homework. Don't just seat idle after answering post what has been asked to you. Extrovert candidates have more chance to be selected and it gives you a chance to tell everything you have got prepared for this particular session.

I applied via LinkedIn and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1)Tell me about your self? 2)explain your profile/designation of the last company? 3)what are the type of sourcing? 4) Do you have knowledge about MS office? 5) Have you used MS Excel? What is V Lookup ?wh...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont hesitate if your hand is not tight in english, always try to express your self in interview
Language doesn't matter at all

I applied via Internshala and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Only simple about myself questions as well as finance operations terms

Interview Preparation Tips

Interview preparation tips for other job seekers - Hojata hai aaram se but thoda dhyan rkhna ki stuck na ho beech m

Interview Questionnaire 

2 Questions

  • Q1. Why you like to join with gati
  • Q2. Do not going note going wrong with company as wrong information and trust with senior and junior

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Why should we hire you?
  • Q4. Tell me about yourself.
  • Q5. What is your qualifications?
  • Q6. Are you ready to relocate?

Interview Preparation Tips

Topics to prepare for GATI-KWE Associate interview:
  • Computer Operating
  • English Language
  • Excel Sheet
Interview preparation tips for other job seekers - It's good place to start your career. Very supportive seniors. Lots of things to learn and grow.

I applied via Walk-in and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills and knowledge
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Hr asked questions About myself
  • Ans. About last work experience
  • Answered Anonymously
  • Q2. Salary discussion
  • Ans. Fixed salary amount
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare yourself for interview very well.

Be confident when facing interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Attitude related
  • Q2. Conflicts and how do you over come

Interview Preparation Tips

Topics to prepare for FedEx Express Business Analyst interview:
  • Business Analysis

Ecom Express Interview FAQs

How many rounds are there in Ecom Express Delivery Lead interview?
Ecom Express interview process usually has 3 rounds. The most common rounds in the Ecom Express interview process are One-on-one Round and Resume Shortlist.
What are the top questions asked in Ecom Express Delivery Lead interview?

Some of the top questions asked at the Ecom Express Delivery Lead interview -

  1. How to talk with custo...read more
  2. Move to close customer and give perfect voice to t...read more

Tell us how to improve this page.

Ecom Express Delivery Lead Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

Delhivery Interview Questions
3.9
 • 458 Interviews
Maersk Interview Questions
4.2
 • 201 Interviews
XpressBees Interview Questions
3.6
 • 159 Interviews
DTDC Express Interview Questions
3.7
 • 151 Interviews
Blue Dart Express Interview Questions
4.0
 • 102 Interviews
FedEx Express Interview Questions
4.0
 • 93 Interviews
GATI-KWE Interview Questions
3.9
 • 87 Interviews
DHL Express Interview Questions
4.1
 • 63 Interviews
View all

Fast track your campus placements

View all
Ecom Express Delivery Lead Salary
based on 4 salaries
₹1.8 L/yr - ₹4.8 L/yr
86% less than the average Delivery Lead Salary in India
View more details
Supervisor
481 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Operations Executive
373 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Senior Executive
323 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Assistant Manager
308 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Executive
250 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Ecom Express with

Delhivery

3.9
Compare

Blue Dart Express

4.0
Compare

DTDC Express

3.7
Compare

GATI-KWE

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview