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I applied via LinkedIn and was interviewed before Oct 2023. There were 2 interview rounds.
Experienced concierge executive with a passion for providing exceptional customer service and creating memorable experiences.
Over 5 years of experience in the hospitality industry
Strong communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Proficient in handling guest inquiries and resolving issues efficiently
I am passionate about providing exceptional service and creating memorable experiences for guests.
I admire the company's reputation for excellence in customer service.
I am excited about the opportunity to work with a team of dedicated professionals.
I believe my skills and experience align well with the company's values and goals.
CRM stands for Customer Relationship Management, a strategy for managing interactions with customers and potential customers.
CRM involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
It helps businesses build and maintain relationships with customers, streamline processes, and improve profitability.
Examples of CRM software include Salesforce, HubSpot,
I would listen to their concerns, empathize with their situation, apologize for any inconvenience, and work towards finding a solution to address their issue.
Listen actively to the customer's concerns without interrupting
Empathize with the customer's situation and show understanding
Apologize for any inconvenience or negative experience they have had
Work towards finding a solution to address the customer's issue, offeri...
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posted on 27 Jan 2017
I appeared for an interview in Dec 2016.
I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Feb 2022. There were 5 interview rounds.
Aptitude Test preparation is for checked the mental ability and critical thinking of a person
Written Programs and checking of program output
I applied via Naukri.com and was interviewed in Jul 2022. There were 2 interview rounds.
I applied via Naukri.com and was interviewed in Jun 2021. There were 2 interview rounds.
I applied via Referral and was interviewed in Aug 2021. There were 2 interview rounds.
PHP, c , html and CSS , bootstrap
I applied via Campus Placement and was interviewed in Jul 2021. There was 1 interview round.
Polymorphism is the ability of an object to take on many forms.
Polymorphism allows objects to be treated as if they are of multiple types.
It enables code to be written that can work with objects of different classes in a uniform way.
Polymorphism can be achieved through method overloading or method overriding.
Example: A shape class can have multiple subclasses like circle, square, triangle, etc. and all can be treated a...
Inheritance is a mechanism in object-oriented programming where a new class is created by inheriting properties of an existing class.
Inheritance allows for code reuse and promotes code organization.
The existing class is called the parent or superclass, and the new class is called the child or subclass.
The child class inherits all the properties and methods of the parent class, and can also add new properties and method...
I applied via LinkedIn and was interviewed before Jan 2024. There were 3 interview rounds.
Aptitude test was simple.
based on 1 interview
Interview experience
based on 1 review
Rating in categories
Assistant Sales Manager
40
salaries
| ₹3.6 L/yr - ₹8 L/yr |
Assistant Manager
24
salaries
| ₹4 L/yr - ₹9 L/yr |
Concierge Executive
18
salaries
| ₹3 L/yr - ₹4.6 L/yr |
Executive
15
salaries
| ₹3 L/yr - ₹4.4 L/yr |
Management Trainee
11
salaries
| ₹3 L/yr - ₹7 L/yr |
Zomato
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KrazyBee
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